--- title: "Compare Covetrus vRxPro vs Instinct Science 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Covetrus vRxPro and Instinct Science based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR" page_type: "comparison" language: "en" --- # Covetrus vRxPro vs Instinct Science Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus vRxProInstinct Science2/4 selected [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) [## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment RB YS Based on [196 reviews](#user-reviews) Positive 170 Neutral 18 Negative 8 [## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [238 reviews](#user-reviews) Positive 236 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ScriptSure 4.6 (29) * * * Starting Price $35.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $32.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### Digitail 4.7 (105) * * * Starting Price $289.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### ezyVet 4.6 (278) * * * Starting Price $260.50 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Veterinary Software 21 / 49 Best performer 41 / 49 Only Instinct Science - Accounting - API - Appointment Scheduling User satisfaction User satisfaction 4.3 User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.3 User satisfaction 4.9 User reviews[238](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Companion, small animal, equine, and mixed veterinary practices in North America. Best for Emergency, specialty, multi-practice, and urgent care veterinary hospitals. ## User reviews Pros & cons RB Robin B. Practice Manager > "It helps to keep our inventory costs lower and to pass along savings to our clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263) JM Jamie M. Practice Manager > "This leads to the approval of a script that they are able to get, charging the client money, and the..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) YS Yoshiko S. Veterinarian > "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) LG Lilly G. HM and RVT > "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969) AM Alexis M. Lead Receptionist > "We have had a large increase in the amount of clients that are using our online store rather than a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) JM Jamie M. Practice Manager > "On occasion they are in the queue due to autoship and there is no way to differentiate them from one..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) MH Madison H. Administrative Assistant > "Clients also seem to enjoy the autoship feature and not having to come in clinic for..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) LA Lauren A. HM > "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) EH Erin H. Manager > "The ability to offer more products to our clients without having to stock them in-house." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) MM Marcia M. Client Services > "This platform is very easy to use, I can quickly find everything I need to write a prescription,..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914) RR Rebecca R. Office Manager > "You end up having to refresh multiple times it can STILL keep giving you errors." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490) JM Jennifer M. Owner > "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118) JC Jamin C. Practice Manager > "Occasional issue when attempting to sync vRxPro with clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) ZL Zoe L. Veterinary Assistant and Office Manager > "Very user friendly, requires little training for staff to grasp the concept." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741) LA Lauren A. HM > "We received little to no assistance from Covetrus in navigating the compounding licensing issue at..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) EM Elizabeth M. Practice Manager > "I am happy with the newest platform and the ease to help doctors script out medications" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) SS Steve S. Practice manager > "Compounding pharmacy does not have as many options as say Wedgewood." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738) JM Jamie M. Practice Manager > "Very user friendly, helps keep our clients buying through their veterinarian." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) JM Jamie M. Practice Manager > "We have had numerous occasions where the requests in the queue were not actually made by the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) CS Cara S. MDVM > "We would like to have the turn around time in shipping be quicker however we like that we can price..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) BH Brittany H. Cvt > "Doesn’t communicate to us when rx need to be approved." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) JC Jamin C. Practice Manager > "Great for client compliance." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) EM Elizabeth M. Practice Manager > "Updates have been seamless and doesn't require a ton of new training." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) YS Yoshiko S. Veterinarian > "Don’t give notification when owners order" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) MH Madison H. Administrative Assistant > "vRxPro works really well for us at our practice." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) GC Gayle C. Practice Manager > "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395) TW Tina W. Manager of House Calls Veterinary Hosp > "Pro script renewal that I don't use or maybe I don't understand the use of it." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636) HD Holli D. Practice manager > "Easy to use and see clients accounts if they need help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987) BR Brittany R. Practice Manager > "This has caused a lot of confusion for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) GC Gail C. Veterinarian > "Difficult and time consuming to get clients r ex gistered" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) SJ Sydni J. Office Manager, LVT > "I do not like that there is no alert or notification when a client purchases the recommended..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) AM Alexis M. Lead Receptionist > "How easy the website is to use for staff and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) DJ Danielle J. Hospital Manager > "Mild confusion with logging in to the store vs clinic prescribing portal." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374) TD Thomas D. Director of Communications > "Commitment to helping veterinary practices, write-back feature, extensive inventory" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) TD Thomas D. Director of Communications > "Hiccups with multi-practice databases, some previous delays in client service." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) EH Erin H. Manager > "Ease of ordering is at the top of my list." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) KS Kristin S. Hospital Manager > "The ease of use, the time that it saves for all clinic staff!" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) LC Laurie C. Office Manager > "It allows my clients to still have product shipped directly to them, and we capture some of the sale,..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) KH Kathleen H. Veterinarian > "Very poor- no communication between VRXPro and veterinarians" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818) BH Brittany H. Cvt > "Easy to approve rx for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) SN Stacie N. LVT- Behavior nurse > "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453) YS Yoshiko S. Veterinarian > "Connect with Avimark and easy to use for my staff" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) MO Mikaela O. Practice Manager > "This was changed as no longer being an option and we were not notified" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923) LR Lenora R. Customer Care Representative > "It was very useful for the clinic I work at." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021) CH Chrissy H. Lead Receptionist > "There are often times were a client will choose the wrong doctor when requesting medication and then..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) VR Verified Reviewer Hospital Manager > "Support is easy to get ahold of if you have questions, wide variety of food and medications and..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445) AS Amanda S. RVT > "The label printing and font issues are annoying to fit onto labels" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458) AH Ashli H. Client Solutions Navigator > "Can approve & transcribe rx's for clients with ease :)" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641) CB Clint B. Assistant > "It seems like there is a breakdown in communication when a product is not available or is on..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382) JM Juliann M. Inventory Mgr > "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024) CH Chrissy H. Lead Receptionist > "I do not like that we can not change/update the doctor on prescription requests before..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) TT Thomas T. RVT/Pharmacy manager > "Having an online prescription option for our clients that is also connected with our hospital..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) SL Sandra L. owner > "Lack of holistic options/supplements; some clients have trouble with shipment timing" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) JJ Jerry J. Hospital Manager > "The problem is that this is the best there is to offer out there at the moment and its not that great..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628) JM Jamie M. Practice Manager > "Overall, it is very useful and very nice for a practice to have on board." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) EC Erica C. Office Manager > "Trying to set up owner ship and payment can be difficult to explain to owners." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340) CM Cheryl M. CVT > "Customer service is getting better" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267) GR Greg R. owner > "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) AR Alyssa R. Associate veterinarian > "I have had some clients say that shutting off the autoship is difficult to figure out for the less..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971) AF Amber F. office manager > "It seems very easy to manage and use for the clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) MC Mike C. Practice Manager > "there is sometimes issues finding clients in the system" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459) CS Cara S. MDVM > "We like the ease of writing prescriptions quickly for our clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) LC Laurie C. Office Manager > "Some things are FAR more expensive online, specifically preventives. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) EV Elena V. Receptionist > "I like that I have the ability to snooze renewals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) LN Larry N. Owner CEO > "Took me a long time to figure it all out and get the backend sorted out." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942) SJ Sydni J. Office Manager, LVT > "I like the ease of making a prescription and having it emailed to the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) JM Jennifer M. Office Manager > "We have clients call saying they never got an email." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4632844) TG Terry G. Office Manager > "We also have clients that don't use computers, so I like being able to act as them to submit their rx..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105) TT Thomas T. RVT/Pharmacy manager > "This is very confusing and frustrating for the client. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) EV Elena V. Receptionist > "Overall I like the portal, but it definitely needs more polish." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) CE Christine E. Office Manager > "I can't think of any issues I've had or things I thought needed to be different." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4637343) CH Chrissy H. Lead Receptionist > "It is easy to navigate for us in clinic and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) TA Tom A. Office Manager > "Giving our clients the online experience while still being able to help guide the owner to the..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2544310) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) CW Carey W. Front Desk Manager > "I like how it integrated seamlessly with our software." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2866577) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) JS Jaimie S. Veterinarian > "The app has limited usefulness." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2542564) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) HW Heidi W. Hospital Manager-Interim > "Easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275) ND Natasha D. Co-Owner > "We have been able to reach our account rep but the direct customer service line often has very long..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2540534) NS Natalie S. Hospital Manager > "We love it and it is very easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4978476) JM Jaclyn M. Practice Manager > "Our only complaint has been with the customer service phone center having extremely long hold times." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2540584) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) LS Laura S. Manager > "Slow customer service during COVID but that couldn’t be avoided" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858524) [View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) WV William V. Office and Accounts Manager > "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) EM Emily M. Registered Veterinary Technician - Surgery and Anesthesia Lead > "it can be cumbersome to edit some things - understandable since they want to make sure things aren't inaccurate from a..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157277) KO Kelsey O. RVT > "Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157279) BI Bruce I. Medical Director > "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) NS Natalie S. Registered Veterinary Technician > "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659) SC Suna C. Veterinary Student > "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649) DF Dylan F. Nurse > "I find the integration with our Idexx send out labs to be very easy to navigate." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) DF Dylan F. Nurse > "I also like the updated anesthetic monitoring sheet." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) AP Annabel P. Vet > "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715) GP Gabrielle P. Veterinary Assistant > "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249) JE Jeremiah E. RVT > "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384) EM Emily M. Registered Veterinary Technician - Anesthesia Lead > "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106) CF Courtney F. Veterinary Technician and CSR Manager > "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) AS Anupreet S. Vet > "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769) BC Bridgett C. Veterinarian > "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717) EC Elizabeth C. Emergency veterinarian > "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) RW Robyn W. Veterinarian > "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456) AA Ares A. RVT > "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761) KS Kavita S. Large animal resident > "Loading time is slow with a lot of patients in hospital." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516) HW Haley W. Veterinary Student > "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832) CJ Cheyanne J. Veterinary Assistant > "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840) Sadia A. Client Service Respresentative > "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) Joel C. Owner, DVM > "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187) MM Megan M. ICU and ECC CVT > "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612) BI Bruce I. Medical Director > "Lack of connectivity with other platforms. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) ES Ezra S. Staff surgeon > "The customer support is amazing as they’re always available to help." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157258) SC Susan C. CVT, Manager > "It slows us down each time there is an update." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814) JP Jennifer P. Veterinarian > "This PIMS has been the easiest to use, and the easiest ti train relief doctors on." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157379) JC Juli C. Veterinarian > "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661) LD Lorna D. RVT and Supervisor > "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) RA Rachel A. ER doctor > "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723) TK Tresha K. Licensed Veterinary Technician > "It not only helps you calculate drugs easier but also has Plumbs attached to it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145) MT Morgan T. Vet > "We didn't think everything through when implementing it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166) DF Dylan F. Nurse > "We love the whiteboard and really appreciate how receptive your team is to our feedback, good or bad." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) CG Coral G. Veterinary Technician > "Sometimes when only using treatment view you cannot see when things are PRN." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774) WV William V. Office and Accounts Manager > "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) JB Jesse B. Veterinarian > "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) LD Lorna D. RVT and Supervisor > "Love the whole package for Charting, Treatment Sheets and Analytics." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) CD Cisco D. Veterinary Technician > "Sometimes has communication errors with our hospital software" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651) JB Jesse B. Veterinarian > "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) JL JaDasia L. APCA > "I find that this application and slow and freezes at times." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869) AS Amber S. Vetereinarian > "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692) AO Amy O. Technician Supervisor > "There are some issues with double charging with Cornerstone." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774) TA Taryn A. Vet Assistant > "Having a quick login in and ability to access from any computer" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726) JD Jenna D. veterinary medical scribe > "Not able to have more than 3 panes visible..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Excited about the ePrescribing (although I haven't had the opportunity to learn much about it) as I think it'll further..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) HB Hannah B. Client Services Representative > "Sometimes it crashes, and updates are confusing." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509) RD Ronda D. Emergency Veterinarian > "Instinct is an amazingly well-thought out product that every veterinary hospital that does paper treatment sheets should..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632205) CH Corene H. Client Service > "I wish I used update names when I realize it's misspelled" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754) JB Jessica B. Associate Veterinarian, Critical Care > "Ease of e mailing, and the ability to copy/paste, and use snippets are excellent." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631545) DR Danielle R. Hospital Administrator > "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) EC Elizabeth C. Emergency veterinarian > "It has made my charting and communication with the hospital VERY efficient and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) Lisa P. Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician > "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465) AH Amanda H. Certified Veterinary Technician > "Instinct offers an organized grid layout for treatment sheets allowing for easy viewing and easy to monitor values for..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458) PP Phillip P. Lab Tech > "it's color coded and I'm color blind. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768) CG Carly G. ER Veterinarian > "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) MV Melissa V. Advanced patient care tech > "The only feature I do not like about instinct is being unable to put a treatment in progress." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061) AL Amy L. Licensed Veterinary Technician > "Quick, simple and easy to use. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157220) RG Rob G. Senior Veterinary Technician > "The spell check is TERRIBLE and doesn't know medical terminology." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812) KO Kelsey O. RVT > "Great support." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157279) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) JD Jennifer D. Medical Director > "The team was very willing to help and keep on goal during on boarding and were helpful after with any questions or concerns." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6795145) HW Heather W. cvt > "I don't care for the toggle of on and off." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Instinct has allowed us to deliver care more efficiently with greater safety." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) AW Autumn W. Licensed Veterinary Technician > "I do not feel like there are any cons about instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934) RL Rebecca L. Medical Director, owner > "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209) CD Chrystina D. ICU Lead Vet Tech/Supervisor > "Less treatments get missed." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038) DO Destiny O. Vet assistant > "I also like the color coordination which helps a lot." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631708) MM Michelle M. Owner > "mobile access is not here YET!!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786) VD Victoria D. LVT > "Fun Paws & Play game for team members & nice scheduling interface." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) JW Jonah W. Veterinarian > "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) [View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) ## User interface [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) 4.34 (196) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) 4.90 (238) ### Features Covetrus vRxPro 21/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features) Instinct Science Top features 41/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features) ### Recognition No recognitions have been awarded to Covetrus vRxPro Instinct Science is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Veterinary Software (2024)  Best Value Veterinary Software (2022)  ### Deployment & support Covetrus vRxPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Instinct Science Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus vRxPro - By Covetrus Software Services - Located in United States - Founded in 1988 Instinct Science - By Instinct Science - Located in United States - Founded in ## Popular Comparisons [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.3 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 3.6 4.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.3 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.6 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) Contact vendor for pricing Price $289/month 4.3 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/167764-204324/Digitail-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.8 Features 4.5 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Contact vendor for pricing Price $32/month 4.3 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) Contact vendor for pricing Price $289/month 4.8 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/167764-234498/Digitail-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.0 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR)