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PitneyShip offers subscriptions for small office, medium to large, and enterprises, making it easy for businesses of all sizes to ship smarter.
ShipperHQ's shipping software gives merchants the tools they need to align their checkout experience to the way they do business, including their unique products and customers.
The ease of use of this platform is remarkable. We love using the presets for our more consistent shipment types.
The date search feature is cumbersome. Lost international shipments means USPS denies all claims for lost/misdirected USPS shipments.
Loved the ease of use, ability to save contacts for quick shipments, line of credit options and prompt shipping notifications.
Billing is also a pain as we have to auto deduct periodically from our bank account and can't pay with a cc.
SendPro's customer service is great. Every time I have an issue they are able to help me resolve it quickly and pleasantly.
The product used to work; Now is failing my company.
Very clean interface, easy to use, easy to educate users. Tracking has high visibility, good capabilities to create presets for frequently shipped items.
Since changing to SendPro, I can no longer print stamps on the roll.
Their support staff was super helpful in setting up the software, I had a lot of questions during implementation.
Having to establish accounts with each individual freight carrier in order to verify their credentials to unlock live rates was at times frustrating.
I'm very happy with the level of support we have received from ShipperHQ. The support staff really knows how to use the program and can get in there and help.
They are really attentive (returning missed calls and following up when they say they are going to) and this product plugs a lot of gaps in BigCommerce's native shipping options.
Overall experience has been great and the customer service team has been phenomenal in helping us get up and running on the platform.
I'm content with ShipperHQ. We did almost stop using it due to upgrading our Magento platform.
I needed some extra help with setting up zones and filter to get the setup we needed to support our client and the support from both the UK and US team has been great.
Price based on # of calls to API, which for high volume, low product cost companies make this App cost prohibited.
Edward W.: Hi. My name is Ed. I work at Chatham University. I've been the copy center and post office manager for 17 years. We have roughly 2,000 students and 400 staff, and I give Pitney a four out of five stars. We use PitneyShip for all of our day-to-day shipping needs at the university level and to the public. We also use PitneyShip to compare rates, and we use it for all of our inbound shipments and everything involving our students. I like that PitneyShip has a integrated user interface so we can use it for everything. Everything connects as far as returns, as far as shipping, as far as me being able to track everything. And also, I love the fact that we can do notifications to everybody on campus. I would love for it to have a more robust interface as far as using outside vendors. It struggles a little bit with that. And I also would like to see it increase its efficiency as far as loading time.
Prioritize real-user-identified key features according to your needs to find your best fit.
PitneyShip
Top FeaturesShipperHQ
PitneyShip
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