# Compare Bigin by Zoho CRM vs Salesforce Starter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Salesforce Starter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/204998-227088/Bigin-by-Zoho-CRM-vs-Salesforce-Starter --- # Bigin by Zoho CRM vs Salesforce Starter Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bigin by Zoho CRMSalesforce Starter2/4 selected [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) [## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price $7.00/year Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [730 reviews](#user-reviews) Positive 712 Neutral 16 Negative 2 [## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [224 reviews](#user-reviews) Positive 198 Neutral 18 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,500 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.6 Lead Management 4.5 Sales Pipeline Management 4.7 Activity Dashboard 4.5 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 4.5 Sales Pipeline Management 4.7 Activity Dashboard 4.4 User satisfaction User satisfaction 4.7 User reviews[730](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Ease of use 4.8 Functionality 4.5 Value for money 4.7 Customer support 4.5 User satisfaction 4.4 User reviews[224](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.0 Customer support 4.1 Price starts from Price starts from $7Per User, Per Year - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. Best for Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## User reviews Pros & cons NG Nabil G. CEO > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) VR Verified Reviewer Co-Founder COO > "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766) AK V. VP - Sales > "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310) Clarisa P. COO > "This can limit the evaluation during the free trial for teams that need stronger process control" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280) IP Ibrahim P. Manager > "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271) AB Andrea B. Business and Partnership Associate > "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812) AB Alison B. Co-Founder > "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674) OM Obed M. Operations Manager > "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) VR Verified Reviewer Ceo > "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673) TK Tigran K. Owner > "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191) NG Nabil G. CEO > "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) MS Morgan S. Marketing and Sales Manager > "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955) SM Sergio M. CEO > "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173) Eduard X. Sales and Business Development > "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) RDM Rahul Dev M. CEO > "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) MA Max A. owner > "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943) AG Amanda G. Office Manager > "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309) LT Laurence T. Director > "Some basic feature you would expect, ie native text messaging is not included." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387) Tamalyn J. Founder > "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213) HH Harry H. Co-Founder > "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132) HB Holly B. Consultant > "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883) HP Helmut P. Geschäftsführer > "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781) BL Brendan L. Operations Director > "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330) LJ Luiz J. Diretor > "The limit of dashboard elements and lack of conversion rate" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486) NV Natalia V. BDM > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) KL Kathy L. CEO > "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761) VR Verified Reviewer CEO > "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447) OM Obed M. Operations Manager > "Forms do not allow editing/updating records" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) SB Salma B. Owner > "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506) MM Mathew M. Implementation Consultant > "The feature set is a little lacking, the UI can be confusing at times" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078) VR Verified Reviewer Digital Marketing Specialist > "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247) DR Daniele R. Administrative Director > "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760) AD Abhilash D. Assistant Manager > "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671) AC Adhith C. Director > "Doesnt allow integration with facebook ads forms" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121) AS Antonio S. Web Designer, SEO, Marketer > "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914) Eduard X. Sales and Business Development > "Iy may lack some advanced customization options." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) RDM Rahul Dev M. CEO > "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) MR Maksymilian R. Co-owner > "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241) PB Piotr B. Key Account Manager > "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297) VR Verified Reviewer COO > "I believe the only thing is the billing for US companies is not very intiutive." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064) Wendell N. Managing Director > "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246) TC Trevor C. none > "Short trial time if you not into IT systems can take a while to set up" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272) VR Verified Reviewer Ceo > "Bigin is specifically designed for small businesses and is built to manage only the necessary pipeline functions." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673) TF Tahli F. Managing Director > "Doesn't integrate with Zoho Books on the free version" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760) OD Olu D. CEO > "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309) MK Madhvendra K. Director > "Some Customisation is not available." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422) KvP Kévin P. CEO > "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455) Sneha Y. Sales Executive > "It seems slow to me sometimes and email options seems less." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790) NV Natalia V. BDM > "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) PR Parthiv R. Founder > "User access/permissions functionality is not very detailed" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775) VS Vivan S. marketing Head > "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168) WM Wong M. Property Realtor > "Onboarding is less than ideal." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) VR Verified Reviewer President > "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230) KL Kathy L. CEO > "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761) RDM Rahul Dev M. CEO > "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) LV Laure V. EI > "I cannot add my business email - i will try to contact the sales support" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255) JT June T. owner > "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032) TK Tre K. Owner > "It took awhile to get my email configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622) PK Peter K. CEO > "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574) SS Stefano S. Freelance > "It's designed for freelancers and small agencies, so it lacks small features like a time tracker." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422) VR Verified Reviewer web developer > "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999) TD Tribhuvan D. BDE > "Too many features are sometimes confusing." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231) VR Verified Reviewer Sales > "The free version has all the features I look for in a CRM/sales and lead management tool." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7044886) ND Nick D. VP > "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476) WM Wong M. Property Realtor > "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) AC Alexis C. Technologist > "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284) MB Michael B. Business Dev Manager > "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087) Heather N. CEO > "The way their email toppers and incoming contacts works is a bit cumbersome" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746) BS Brian S. Owner > "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) RB Robert B. CEO > "Support is slow to respond." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010) BS Brian S. Owner > "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) VR Verified Reviewer Marketing Manager CRM > "Limited customizing options, overall not so useful from mobile in our case." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387) SH Stephen H. Chief Strategy Officer > "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387) SN Sunil N. Medical Record Review > "Also, the integrations with other Zoho apps can be a bit tricky to set up." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925) AK Akash K. Product Manager > "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495) HP Helmut P. Geschäftsführer > "The integration of whatsApp is not offered - at least in the free trial version." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781) NB Neha B. BDE > "The tool offers detailed reporting and analytics features, allowing users to track key metrics," [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542) AI Aswadhram I. Business Development Executive > "That's the only thing I found difficult." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945) BG Bhanu G. Head of Marketing > "It helped me keep track of all my contacts, follow-ups, and deals in one place." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001) JH Jenn H. Business Operations > "The customer support team, while responsive, is not particularly effective at actually resolving issues. " [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892) [View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) BK Blerta K. Language Instructor > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) RL Rico L. AE > "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755) VR Verified Reviewer App Developer > "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838) Khilah B. Owner > "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699) VR Verified Reviewer Salesforce Consultant > "It gives you the exposure to find out what you need as you continue to grow." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343) VR Verified Reviewer Advisor > "Customization options are basic." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) VR Verified Reviewer Advisor > "Slight learning curve early, but useful once workflows are set." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) Jeff T. AE > "Best CRM on the market i have enjoyed using it throughout my career at multiple companies" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777) PB Phoebe B. Payroll Administrator > "Response was time consuming." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) RS Rob S. Managing Director > "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) MHS Mohammed Hareez S. Customer Success representative > "To be honest there is nothing i dislike about salesforce but sometimes its bit slow" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) PB Phoebe B. Payroll Administrator > "Overall experience was okay and easy to navigate. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) LD Lisa D. Billing Administrator > "I don't like the email functionality or the notes / tasks available. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430) James W. Revenue Operations Manager > "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445) HML Hector Manuel L. Bookings Office Admin > "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423) PW Peggie W. Acct Resolution > "Compact and streamlined which goes well with small business." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) DV Donovan V. Retirement Benefit Analyst II > "Salesforce starter is a great tool that we're able to utilize in our workplace." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475) JW Janet W. Project Manager > "That they moved to lightning and it is not as good as classic" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) VR Verified Reviewer CEO > "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584) RS Roberto S. Project Manager > "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806) NB Nichole B. Owner > "It is easy to set up, use, maintain and set sales goals with it." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) PC Patrick C. Financial Planner > "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) JL Judith L. office manager > "it is good, I like it but it is pricely." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031) CG Clayton G. Database Manager > "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312) NB Nichole B. Owner > "It was easy to install, easy to use, and made managing sales a breeze." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) NZB Nastazija Zivaljevic B. Customer Support Specialist > "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383) VR Verified Reviewer Quality Systems Manager > "Salesforce Essentials is the best way to provide better service to our customers." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) VR Verified Reviewer Business Operations Analyst > "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252) NN Nomava N. Freelancer > "For a limited business, over there is too much to sort through for everything we need." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) AD Alexis D. Operations Direcot > "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886) ED Elizabeth D. Marketing > "This product is not designed for the Financial Services industry." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851) MHS Mohammed Hareez S. Customer Success representative > "My overall experience is wonderful with salesforce" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) JW JAMES W. Sales Engineer > "Too many unused fields that muddy up the screen and info can get lost in all the blank fields." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888) Rick K. Owner > "We've been super happy with it and my personal favorite part is being able to do so much from my phone." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) PS Paul S. Chief Engineer > "My biggest issue with Salesforce is that it is so big." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447) Julio Cesar M. SALES MANAGER > "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211) MK Mayank K. Assistant Manager - Digital Marketing > "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825) JW Janet W. Project Manager > "It was much more intuitive and easier to locate information." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) HW Heather W. Compliance Analyst > "It is overwhelming at first to get a handle on the software." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744) Rick K. Owner > "It's been part of the reason we've been able to stay so organized." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) MB Matthew B. Digital Engagement Officer > "It can be difficult to resolve problems without having to search for help topics." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605) [View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) ## User interface 4.71 (730) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) 4.40 (224) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Bigin by Zoho CRM 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features) Salesforce Starter Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features) ### Recognition Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Salesforce Starter ### Deployment & support Bigin by Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Starter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bigin by Zoho CRM - By Zoho - Located in United States - Founded in 1996 Salesforce Starter - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $7/year Price $20/month 4.5 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 4.2 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-227088/Salesforce-vs-Salesforce-Starter) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $7/year Price $25/month 4.5 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $7/year Price $14/month 4.5 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $7/year Price $250/month 4.5 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.2 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-227088/Dynamics-365-vs-Salesforce-Starter) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $7/year Price $50/month 4.5 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $25/month Price $14.99/month 4.2 Features 4.6 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-227088/EngageBay-Marketing-vs-Salesforce-Starter) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $7/year Price $19/month 4.5 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-227088/eWay-CRM-vs-Salesforce-Starter)