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Tour & Activity operators love TripWorks’ automated abandon cart solutions and ease of use. High-volume locations love our efficient, scalable solutions like built-in waivers and tips.
Ideal for businesses up to 250 employees, valuing high availability and customization. Manage any customer and bookings volume. Automate meeting scheduling for your team and customers.
Overall they are a great booking software to work with. We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek, and we have.
There is no invoicing option allowing us to provide quotes. Parts orders are difficult to enter because they are not itemized.
The dedicated customer service with an actual account manager that i can talk to when I have an issue is one of top features I love.
I have no access nor knowledge of this company. All the people with whom I can interact are spread liberally about the U.S. and maybe the world for all I know.
Overall I enjoy Tripworks much better than Peek Pro or Fareharbor. I especially love the ease to set up affiliate company's to handle third party bookings.
We have regularly been reporting issues, but little to no progress is made on things that are having a major negative impact on our business.
A clean, good-looking system with a simple booking flow. Great options for dynamic pricing, as well as offering different pricing to resellers.
Sometimes it goes down for a bit and could make it hard to use.
Still in Trial phase enjoying the outstanding, apparently everpresent support that implements features right away.
The only and biggest disadvantage is the uncomfortable and non-obvious user interface.
All the functionalities I need have been gathered in one place and the customer service has unimaginable patience, is very helpful, effective and fast-acting.
Some problems can't even be found in the FAQ - it's also poorly written.
Easy of use, quality of products and a very good support.
No names of clients at first glance in android app is a bit of a problem as my team have to click on name of the event to see who is the klient.
It is like having the help of 10 secretaries in one software.
That my website presents different depends on the scale of monitor which I find a little annoying.
Prioritize real-user-identified key features according to your needs to find your best fit.
TripWorks
Top FeaturesCalendesk
TripWorks
Calendesk
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