# Compare Dayforce HCM vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dayforce HCM and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/205376-225706/Dayforce-HCM-vs-SurePayroll

---

# Dayforce HCM vs SurePayroll Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dayforce HCMSurePayroll2/4 selected

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.3 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.3 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

Based on [1,062 reviews](#user-reviews)

Positive

922

Neutral

109

Negative

31

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

SA

Based on [306 reviews](#user-reviews)

Positive

242

Neutral

18

Negative

46

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
rated it above 4 stars

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### Workday HCM

4.5 (1,758)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Paycom

4.4 (1,343)

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Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Gusto

4.6 (4,213)

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Starting Price

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Other,Per Month

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User rating

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of reviewers  
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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Payroll Management

4.5

Direct Deposit

4.6

Tax Compliance

4.3

W-2 Preparation

4.6

Payroll Reporting

4.4

81%Fit

High performer

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Payroll Reporting

4.6

User satisfaction

User satisfaction

4.3

User reviews[1,062](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

3.8

User satisfaction

4.2

User reviews[306](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dayforce is used by organizations across multiple industries such as retail, hospitality, manufacturing, healthcare, financial services, and more.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

KK

Katrina K.

Operations and Systems Coordinator

> "we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7131025)

Swaminathan S.

HR Assistant

> "Some features are not very intuitive, and customer support response times can occasionally be slow for complex issues."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7137145)

Swaminathan S.

HR Assistant

> "Overall, Dayforce HCM is a robust and reliable solution for organizations looking to streamline HR and payroll operations...."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7137145)

WR

William R.

SR HR Operations Specialist

> "The system can feel a little complicated at times, especially when trying to run reports or find certain features."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7137729)

VR

Verified Reviewer

Director Learning and Development

> "The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7016270)

SM

Samantha M.

Business Development Manager

> "Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6802867)

SC

Szczepan C.

IT Analyst

> "Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6593918)

JM

Jesse M.

Not Employed at medmetrix

> "Which is a poor Customer Experience - default to the applicants local or ask to populate the country across other roles, at..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7005787)

Swaminathan S.

HR Assistant

> "The real-time payroll feature is particularly impressive and reduces processing errors."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7137145)

AR

Alexandra R.

Associate Director

> "Not haveing a dedicated team to respond to the tickets open was frustrating."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7149151)

VA

Vinay A.

Manager

> "user friendly, unified systems can handle 1000+ employee data and share Realtime data with strong analytical capabilities."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6825908)

EM

Elizabeth M.

Practice Manager

> "The errors, I will get unexplained errors while loading scheduling or timeclock pages."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6870081)

KB

Kim B.

RBT

> "It is so important because it tracks your hours for your paycheck."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7178440)

MF

Mitch F.

HR Data and Insights Advisor

> "It sometimes felt a bit cluttered, requiring extra steps to access certain data points, which could slow down the reporting..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6553277)

JM

Jamie M.

People Systems Analyst

> "Overall, Dayforce HCM has been an outstanding business decision due to immense efficiencies, improvements to..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7006983)

JM

Jesse M.

Not Employed at medmetrix

> "Having to remove a role from your experience just to get the form to submit is highly counterproductive."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7005787)

SW

Shaun W.

HR Systems Administrator

> "Both custom forms and workflows create genuine ability to fill any gaps you find in processes."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6835884)

JM

Jesse M.

Not Employed at medmetrix

> "Data was accurate and entered correctly but the form would not submit."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7005787)

Kenidra S.

Customer Service Representative

> "I am able to view my paystubs and download them."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7156581)

JR

Jade R.

HR Systems Manager

> "There are a lot of nuances to each individual business and sometimes this cant be catered to. If it is possible, then it..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6429112)

RH

Raylon H.

Client Experience Coordinator

> "I would recommend Dayforce, do to its platform capabilities from onboarding, timesheet management, complexity for corporate..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6772639)

AR

Alexandra R.

Associate Director

> "Our employees never used the system because it was a little confusing."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7149151)

KB

Kim B.

RBT

> "Overall, Dayforce HCM is really good and makes it easy to track all the information that I need to access."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7178440)

Paul D.

Creative Services Director

> "The screen doesn't update based on mobile settings so if I wanted to update my Federal withholdings on my phone, I have to..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5084562)

MF

Mitch F.

HR Data and Insights Advisor

> "It effectively managed various aspects of staff attendance and shift organisation, contributing to a smoother reporting..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6553277)

JM

Jesse M.

Not Employed at medmetrix

> "The worst User Experience aspect is the form error handling."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7005787)

AA

Angelica A.

Team Lead

> "Unified platform for managing various HR functions reducing the need for separate systems and improving data accuracy"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6493885)

JO

Jill O.

Communications and Brand Manager

> "This may in part be due to our onboarding process, but we have had many struggles getting the system to work properly and..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6695171)

KS

Kandice S.

Front Line Staff

> "Easy to use, everything is in one place, tracking hours/lieu time/vacation/sick time is easy."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7127215)

VR

Verified Reviewer

Director Learning and Development

> "Customer support can also be quite slow and not as helpful as we need."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7016270)

VA

Vinay A.

Manager

> "Suited for organization size of mid to large with robust functionality capabilities and real time analytic visibility"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6825908)

KM

Kirsty M.

System Advisor

> "Higher cost may not suit smaller organizations"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7006942)

AP

Anthoinette P.

Project Manager

> "The real-time data updates are especially useful for payroll processing and staying compliant."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6836863)

AL

Angeline L.

Sr. Payroll and Benefits Analyst

> "Too many updates and the reporting feature is too complex and not very user friendly."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6635310)

Carlos M.

Director, Product Partnerships

> "We needed a performance management tool to manage compensation, human resources, time and attendance, and this year we will..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5067269)

AA

Angelica A.

Team Lead

> "Complex implementation process, lack of training for new users and high cost."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6493885)

JR

Jade R.

HR Systems Manager

> "It has been key in propelling us forward and empowering our managers to have accountability and oversight of key information."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6429112)

CV

CHRISTINE V.

Supervisor, People and Culture

> "I think the reporting section, needs a little work and running reports can be hard."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6635402)

EA

Elgiz A.

Software Engineer

> "It is very convenient because I can do a lot on the app, example, schedule and payroll."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7067421)

CD

Cynthia D.

Human Resources Supervisor

> "Some of the logic of the operations does not mesh with real-life practices."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6723836)

JO

Jill O.

Communications and Brand Manager

> "I enjoy the ability to view and approve my team members' vacation requests."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6695171)

NR

Niyathi R.

Marketing Manager

> "Managing remote workers and out-of-state or international employees is tough"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6656192)

DS

Don S.

Sr. HRIS Analyst

> "We rely on Dayforce for payroll, human resources, benefits administration, talent management, and time and attendance..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5083647)

DK

Demetra K.

Benefits Manager and Payroll Coordinator

> "Work assignments in Dayforce can be difficult to work with given our complex circumstances."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6562392)

FR

Ferran R.

Finance Director

> "Dayforce HCM offers a unified system that integrates payroll, benefits, time and attendance, and HR processes."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6346953)

CS

Chandra S.

RN

> "You cannot use all features on a mobile phone."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#SoftwareAdvice___6501612)

QK

Quinn K.

Payroll Specialist

> "I liked most about Dayforce HCM the ability to pay people on time and accurately."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6629528)

MM

Mary M.

Specialist

> "Getting help from their ticketing system/help desk is hit or miss."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6629583)

SW

Shaun W.

HR Systems Administrator

> "Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6835884)

MW

Marley W.

HRIS Admin

> "When there are latency issues, it become difficult to be efficient."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6498913)

AP

Anthoinette P.

Project Manager

> "It eliminates the need to switch between multiple systems, which saves time and improves accuracy."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6836863)

LL

Lorely L.

HR Generalist

> "Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6234945)

AM

Amanda M.

Registered Veterinary Technician

> "I am able to easily locate and access the different parts of the app when needed."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6849732)

RR

Rachel R.

Sr Payroll Manager

> "They had added email to our account of humans that never have worked here."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6647307)

CS

Chelsea S.

HRIS Specialist

> "Dayforce has all the solutions you need to manage your workforce and keep them engaged."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6506328)

RR

Rachel R.

Sr Payroll Manager

> "they would take money/ach our account without prior approval on multiple occasions."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6647307)

FR

Favio R.

Equipment Technician

> "It has been great so far for part time jobs to manage schedules and payment information."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6603467)

SW

Shaun W.

HR Systems Administrator

> "General support without escalation can be slow at times"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6835884)

TR

Tony R.

Mechanical engineering team lead

> "I like the ability to easily locate my PTO stats and arrange PTO thru the use of the calendar. "

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6043287)

MM

Mary M.

Specialist

> "The customer service model is lacking."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6629583)

WM

Will M.

Manager

> "It is great at being able to track and upload employee documents"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6773945)

SV

Samantha V.

Senior Benefits and HRIS Administrator

> "lack of transparency in fees."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6663440)

SK

Simranjit K.

Admin

> "Easy to use by the staff and UI is good however for back end admin staff it might ne challenging"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7027224)

CV

Celeste V.

Human Resources Manager

> "Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6007851)

MN

Matthew N.

Dayforce configuration analyst

> "Dayforce covers multiple modules that are critical to any company. "

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6386874)

GK

Gaurav K.

Sr. Director, Total Rewards and HR Ops

> "At times gets clunky and needs customization Few Talent modules are basicBenefits module lacks customization"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5059520)

VR

Verified Reviewer

Proposal Content Specialist

> "Pretty decent time reporting platform."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7121352)

LW

Luke W.

Product Manager

> "With our complex set of T&Cs, WFM was hard to implement and requires consultancy for an expert in the field."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5022918)

RG

Romario G.

Assistant

> "Super smooth and spot on when it comes to do with everything payroll, from your earning to your statements everything is..."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6234252)

SB

Shannon B.

Systems Analyst

> "Forms and reporting are hard to customize - having to write code isn’t particularly easy for non programmers"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5059219)

SK

Simranjit K.

Admin

> "Overall it is good software, gives bunch of options and flexibility."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7027224)

DP

Diana P.

HR/Benefits Manager

> "Reports can be difficult to build and sometimes getting the exact information you need all in one report can be cumbersome."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___5038949)

AG

Ashley G.

Teacher

> "Once you get through the install and quick set up the program itself is great!"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7072364)

DZ

Danielle Z.

Controller

> "Not a big fan of the transition from implementation to support."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6570836)

FR

Favio R.

Equipment Technician

> "Easy to access and update schedule, tax forms and payment information."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6603467)

CB

Caroline B.

HRIS Coordinator

> "I am still correcting things set up wrong during implementation."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6629540)

AA

Angelica A.

Team Lead

> "Dayforce is a great tool overall as its integrates various HR functions."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6493885)

RG

Romario G.

Assistant

> "I’ve noticed unless your on a desktop it is a bit hard to see with the zoom settings on phone and iPad,"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6234252)

JH

Jamie H.

Quality and Reliability Specialist

> "Things are easy to find on it."

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___7142339)

JT

Jamie T.

Practice Manager

> "That function isn't very user friendly"

[See full review](https://www.capterra.com/p/205376/Dayforce-HCM/#Capterra___6734170)

[View Reviews](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

SA

Suman A.

Owner,Bookkeeper,Tax Preparer

> "Automated tax filing saves a lot of time, and the customer support team is responsive and helpful."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528)

SA

Suman A.

Owner,Bookkeeper,Tax Preparer

> "The interface can feel a bit dated, and navigation takes some getting used to."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill...."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

4.29 (1,062)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.16 (306)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Dayforce HCM

Top features

33/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/205376/Dayforce-HCM/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

Dayforce HCM is recognized as a top-rated tool in 5 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Dayforce HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dayforce HCM

-   By Dayforce
-   Located in United States
-   Founded in 2012

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

vs

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4.2

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4.2

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

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4.2

Features

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4.2

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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4.1

Features

4.8

4.2

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[View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll)

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.3

4.2

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4.3

[View full comparison](https://www.capterra.com/compare/155895-205376/WorkforceNow-vs-Dayforce-HCM)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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$20/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

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4.6

[View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll)

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185859-205376/RUN-vs-Dayforce-HCM)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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$20/month

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-205376/WebPay-vs-Dayforce-HCM)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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4.1

Features

4.3

4.2

Ease of Use

4.3

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[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,062)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-205376/Paycor-Perform-vs-Dayforce-HCM)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$20/month

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)