# Compare PBS Systems vs CDK Global 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PBS Systems and CDK Global based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/2059-122988/PBS-DMS-vs-CDK-Global --- # PBS Systems vs CDK Global Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PBS SystemsCDK Global2/4 selected [PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)[3.9 (11)](https://www.capterra.com/p/2059/PBS-DMS/reviews/) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.1 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) [## PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)[3.9 (11)](https://www.capterra.com/p/2059/PBS-DMS/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 4.1 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [11 reviews](#user-reviews) Positive 7 Neutral 2 Negative 2 [## CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.1 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4 Customer Service 4 Reviews Sentiment JA Based on [207 reviews](#user-reviews) Positive 157 Neutral 29 Negative 21 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Reporting & Statistics \-- For Automotive Dealerships \-- Service Department \-- Third-Party Integrations \-- Inventory Management \-- 57%Fit Missing features Feature ratings Reporting & Statistics NA For Automotive Dealerships 3.6 Service Department 3.6 Third-Party Integrations NA Inventory Management 3.7 User satisfaction User satisfaction 3.9 User reviews[11](https://www.capterra.com/p/2059/PBS-DMS/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 3.5 Customer support 3.9 User satisfaction 4.1 User reviews[207](https://www.capterra.com/p/122988/CDK-Global/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 4.0 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We offer tailored solutions for auto groups of every size, from large enterprises to small dealerships, to supercharge efficiency, fuel growth, and ensure stability. Best for CDK is a leading provider of SOC 2-compliant software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries. ## User reviews Pros & cons Not enough reviews JA Jeffrey A. General Manager > "Migrating DMS providers is a very disruptive proposition that favors continuing CDK Global utilization in our..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6568007) ZG ZACHARIAH G. Inventory control specialist > "The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6800996) AT Ariel T. HR Manager > "Everything you need located on one screen. If you like to move quickly, the enter button will become your best..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6464320) AD Austin D. Assistant Parts Manager > "Almost everything, very difficult to find things within CDK that you don't know about." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___7000199) KK Kyle K. General Manager > "There is the ability to write notes about after-the-sale items that need notated, and everyone can read them..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6049872) BC Brenda C. CFO > "customer service, implementation, and down-time" [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6744261) AT Ariel T. HR Manager > "Overall pleasant experience with CDK. If I ever experience an issue, CDK support is wonderful." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6464320) MA Mitch A. General manager > "Look at AutoMate first, I am not paid by them, actually I pay them, but I just regret not making the switch..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4855999) MA Mitch A. General manager > "I hope this helps anyone who is shopping for a quality DMS." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4855999) NL Nesi L. sales and leasing associate > "Our company just switched to this system and we had a week of training (which inconveniently fell on our..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3720601) DP Danny P. President > "They do a very good job at this software does a good job with the dealership sales side that seems to be where..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___4456891) VR Verified Reviewer Sales Manager > "They are lagging behind, they know it but do not care since most dealerships do not want the hassle of..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#GetApp___3698390) GM Gleber M. SALES MANAGER > "I've worked with many other CRM's for dealers and eLead definitely deliveries what most dealerships need as a..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4765803) DP Danny P. President > "This company does not do a very good job at customer service and knowledgeable staff." [See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___4456891) HS Hannah S. Digital Marketing Coordinator > "Reporting is very robust, if you know how to look for what you're looking for." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4250586) TB Trisha B. Admiration/ Reception > "The only thing that I would say is a con is some times it glitches and vehicles are duplicated which may be..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2958842) VR Verified Reviewer Sales Manager > "The desk log is the only good thing about this sorry CRM" [See full review](https://www.capterra.com/p/122988/CDK-Global/#GetApp___3698390) PB Paul B. Parts Manager > "Pretty much the software needs a complete overhaul." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3599234) SB Sarah B. Internet Sales Manager > "Elead support team from agents to Performance Managers have been immensely helpful in assisting with..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2894061) JD Jesse D. Office Manager > "The customer service is lacking. Whenever we have a problem it takes far too long for people to return our..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2758783) JC Jimmy C. IT Director > "Searching for consumers based off of vehicle interest to managing my day to day activities are a breeze." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3321782) AA Aisha A. Internet director > "Sometimes the CRM can lag or take longer then usual to load." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3363620) TB Trisha B. Admiration/ Reception > "Using CDK Global makes my job so much easier and saves time trying to find information when its needed." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2958842) HH Heather H. HR Assistant > "Issuing a work order credit/refund is a ridiculously time-consuming task so don't make a mistake. If there is..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2767344) DS David S. Regional IT Director > "There are some many metrics we can get and forecast through this tool." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3322149) GR Geoffrey R. Service Manager > "Does get a little pricey. If you want additional options, you will have to pay for it. " [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3431527) SS Shannon S. E-Business Manager > "All in one solution. Able to market customers out of the CRM." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3313268) VR Verified Reviewer BDC Manager > "Customer service is nonexistent." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2983474) SC Stan C. New Car Sales Manager > "It is an easy interface to input and manage customer database." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2917530) SG STEVE G. General Sales Manager > "The training was not the best." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2896024) TS Tonya S. Marketing Manager > "I like that it has guides on what to search for." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3512882) MW Mitchell W. Marketing Manager > "Refining search results is too complex unnecessarily." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2794831) JC Jimmy C. IT Director > "Training new employees on the program is easy with most picking up on the basics with just one session." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3321782) JK Joshua K. IT Manager > "Things have been having lots of issues lately" [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2904312) GB Glenn B. Inventory & Reconditioning manager > "Makes keeping track of customers very easy" [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2846243) CP Cole P. Marketing Director > "It is a very old-school interface that can be rather overwhelming in learning how to navigate with any ease." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2264134) TW Trevor W. Sales Manager > "Great ease of use that keeps us focused and on top of our customer’s" [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2919137) BG Brady G. GM > "its very old...reports suck..................................." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3334948) MP Marina P. Marketing Manager > "All their support tries to speak about how it just has so much more to offer, but after using it for over 7..." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2605654) SG STEVE G. General Sales Manager > "I always hate to learn a new system. " [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2896024) HP Heather P. BDC > "I like the overall product, it's ease of use and the support when I need it" [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2895129) JW Jason W. E-Commerce Director > "Support has declined since the takeover." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2793027) AA Aisha A. Internet director > "Very easy to use and navigate." [See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3363620) JP Jim P. Internet Manager > "Very disappointed in customer support" [See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___2282349) [View Reviews](https://www.capterra.com/p/122988/CDK-Global/reviews/) ## User interface [PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/) 3.91 (11) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) 4.11 (207) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important PBS Systems Top features 46/50 - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Barcode/Ticket Scanning - Buy Here, Pay Here - Calendar Management - Communication Management - Contact Database - Customer Database - Customer History - Customizable Forms - Customizable Reports - Discount Management - Document Management - Document Storage - Email Management - Financing Management - For Automotive Dealerships - Forms Management - Generative AI - GPS - Inventory Management - Inventory Tracking - Invoice Management - Lead Capture - Lead Management - Lease Tracking - New Car Dealer - Payment Collection - Price/Margin Management - QuickBooks Integration - Quotes/Estimates - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Sales Floor Management - Sales Reports - Service Department - Stock Management - Summary Reports - Third-Party Integrations - Used Car Dealer [See all features](https://www.capterra.com/p/2059/PBS-DMS/#features) CDK Global 13/50 - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Barcode/Ticket Scanning - Buy Here, Pay Here - Calendar Management - Communication Management - Contact Database - Customer Database - Customer History - Customizable Forms - Customizable Reports - Discount Management - Document Management - Document Storage - Email Management - Financing Management - For Automotive Dealerships - Forms Management - Generative AI - GPS - Inventory Management - Inventory Tracking - Invoice Management - Lead Capture - Lead Management - Lease Tracking - New Car Dealer - Payment Collection - Price/Margin Management - QuickBooks Integration - Quotes/Estimates - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Sales Floor Management - Sales Reports - Service Department - Stock Management - Summary Reports - Third-Party Integrations - Used Car Dealer [See all features](https://www.capterra.com/p/122988/CDK-Global/#features) ### Recognition No recognitions have been awarded to PBS Systems No recognitions have been awarded to CDK Global ### Deployment & support PBS Systems Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CDK Global Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PBS Systems - By PBS Systems - Located in Canada - Founded in 1988 CDK Global - By CDK Global - Located in United States - Founded in 1974 ## Popular Comparisons [CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) vs [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)[4.55 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Contact vendor for pricing Price $99/month 4.1 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122988-178449/CDK-Global-vs-CarsForSale) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) vs [AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Contact vendor for pricing Price $50/month 4.1 Features 4.9 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/122988-10010509/CDK-Global-vs-DeskManager) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) vs [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)[4.85 (1,481)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Contact vendor for pricing Price $99/month 4.1 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/71935-122988/DealerCenter-vs-CDK-Global) [CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/) vs [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[4.42 (116)](https://www.capterra.com/p/100994/Dealertrack-DMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/100994-122988/Dealertrack-DMS-vs-CDK-Global)