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Designed for small and local businesses, the cloud-based solution helps enhance customer engagement, collect feedback, manage contact details, and more.
We are the only purpose-built end-to-end proactive reputation management platform for digital agencies to grow their clients success from discovery to repeat business.
I liked how you can manage reviews from different platforms. I liked how it automatically saved clients information and i liked the how responsive the customer service is if I ever needed them.
From the get-go, their customer service was abysmal. I found myself stuck on hold for hours and received vague, unhelpful responses to my inquiries.
It was awesome, great for a business that needs to go online but doesnt know where to start.
Poor consumer service, bad website and harder to use to collect reviews.
I like the concepts of how to collect reviews and also have a website. I signed up hoping to improve my online presence.
They also copied my current site that I told them not to do. I asked for a refund of my first month they charged but they won't.
Wonderful value, easy to use with good customer service.
Majority of the time they did not know what was wrong with the system.
Overall I've been very pleased with GatherUp and appreciate how they continue adding product features. I also appreciate their ethics as they help you abide by review platform rules.
The platform is a little difficult to navigate - with so many customizable features, it’s defiantly not a minimalistic design.
It helps contact customers systematically and push them write a review. I like that there is follow up on positive feed backs.
The available times for training are very limited from 1-2 times a week.
The way to automate the review gathering process is great, and it helps keep a steady flow of reviews coming in for our clients, which helps them build their business.
Limited sources for writing reviews: Only Google and Facebook.
The customer support is great, and I like they are focusing on more than just reviews.
A few features and the UI are a bit clumsy and sometimes things are a bit hard to find.
Prioritize real-user-identified key features according to your needs to find your best fit.
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