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Nextdoor vs Instagram: Which is a better fit?

Updated on January 21st, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 3,714 reviews from Social Networking users.
% Fit
Missing features
Feature ratings
Social Promotion
NA
Chat/Messaging
2.3
Content Management
NA
Social Media Integration
NA
Activity/News Feed
3.3
% Fit
High performer
Feature ratings
Social Promotion
4.5
Chat/Messaging
4.6
Content Management
4.5
Social Media Integration
4.6
Activity/News Feed
4.5
User satisfaction
3.8
User reviews93
Ease of use
3.9
Functionality
3.8
Value for money
3.7
Customer support
2.9
4.7
User reviews4,956
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.1
Price starts from
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Not provided by vendor
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

Designed for social neighborhoods, it is a social networking platform that helps users send private messages, track activities, and share recommendations.

Social media application that enables users to share photos and videos, comment on other users posts, send private messages, search for relevant content, and more using Android and iOS devices.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jason A
Commander
5.0

Jason: Hi, my name is Jason. I am a Lieutenant. I give Nextdoor a five out of five. And for more ratings like this, please click below. In my line of work, we're always looking for new and innovative ways to engage with our community. And it's very hard to do based on varying work schedules and just the overall geographic size of our city. Nextdoor allows us to specify and tailor our communication to different neighborhoods and HOAs and parts of the city. It makes it very easy for us to connect with the people that live and work within our community. What I like best about Nextdoor is the ability to narrow and widen your communication to the entire city or to specific groups or neighborhoods within your jurisdiction. The thing I like the least about Nextdoor is pretty much the same with any social media platform. As you engage with your citizens, sometimes this can lead to some distasteful and hate-filled communication between citizens within that group. However, Nextdoor, it's very easy to set restrictions and cut off some of the threads to reduce some of that poor communication between neighbors and citizens.

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video-7c05926c-f834-4ae1-d6ed-08dc3d706756
Leah T
Research Specialist and Program Manager
4.0

Leah: My name is Leah. I'm a research specialist. In my area... In the department it is about 11 to 50, and I would rate Instagram about a four. I use the Instagram for social media marketing, networking with other people in my area of focus for work, and being able to connect and recruit individuals interested in our programs. I chose Instagram for... Our area of focus is to provide a platform to connect on a more personal level. Working with other businesses and organizations and making it fun for everyone, not just in a serious setting and to also have the more aesthetic side and being able to attract people to our programs and organizations. I think the one thing about Instagram that I would like to improve for work use is being able to connect more with other apps, other social media platforms. I know it's capable, but the accessibility sometimes... And I don't know if it's on Instagram side or not, but we have struggled with the use of connecting with Meta. The admin services, it's old school and we want to have an easier way to provide all of our social media platforms connected with Instagram without having the hassle of stalling with verification or admin, even if we are the admin.

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View all video reviews
User interface
207178 video thumbnail}
1 Video
210721 video thumbnail}
1 Video
207178
3 screenshots
210721
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Nextdoor

9/50
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Blogs
  • Calendar Management
  • Contact Database
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Event Calendar
  • Event Management
  • File Management
  • Filtering
  • Knowledge Base Management
  • Live Chat
  • Media Library
  • @mentions
  • Mobile Access
  • Monitoring
  • Online Forums
  • Personalization
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Tagging
  • Task Management
  • Third-Party Integrations
  • User Management
  • Activity/News Feed
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Chat/Messaging
  • Commenting/Notes
  • Engagement Tracking
  • Group Management
  • User Profiles
See All features
Hide Social Networking Software Features -

Instagram

Top Features
19/50
Show Social Networking Software Features +

Nextdoor

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Instagram

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Nextdoor
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Instagram
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Nextdoor
  • By Nextdoor
  • Located in United States
Instagram
  • By Meta
  • Located in United States
  • Founded in 2018
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