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Small business owners who want to send beautiful emails with easy to use online marketing tools and great design without hiring help.
iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!
I have been loved for this software for how make to email beautiful. Ease of use and excellent template option, great tools and simple dashboard.
They have the world's worst customer support. I have had to make a big stink about anything to even get a reply.
I love how easy it is to use and how beautiful the templates are. My strong suit is not design, but the Flodesk templates make me feel like I have a graphic designer in-house.
Some of the templates are very visual which can be excessive and scare way customers rather than draw them in.
I switched to this platform for its functionality. At first it was absolutely worth it-- I loved getting to customize my emails and manipulate them with ease of design and layout.
The Slowest Account "Review" Process, Impossible List Compliance Standards, Worst Customer Service.
To be able to not just do that, but enjoy it, makes the work seem less like work. I truly enjoy resonating and connecting with my community because Flodesk made it easy to do so.
Flodesk immediately suspended our account and demanded we supply them with our subscriber's information, date and the exact time they subscribed, and their IP address.
Lists of contact are easy to maintain, and emails are easy to create, send, and then track the results to tweak campaigns for best conversions. Our account manager has always been great.
Other email softwares charged by the email and number of recipients, iContact charged a subscription fee, so it made it more costly.
I'm very happy with all the great templates and designs. The navigation has also improved a great deal.
No one to speak with, low deliverability, inferior tech when compared to other competitors with the same price point.
My experience had been very positive. Customer Support, when needed, is very responsive and helpful.
At the time I was using it I was not able to embed videos into the email campaigns which was frustrating.
I enjoy its ease of use and the ability to use graphics to add interest to our newsletter. The Dashboard is a wonderful tool.
Pricing was primarily our main issue, it became costly when we only sent one email per month.
Ashley: My name is Ashley, I am the owner of Monday's Muse Creative Studio, we are a woman-owned website and branding agency. We absolutely love Flodesk, and if we had to give it a rating from one to five, we would give it a five star through and through. So, prior to using Flodesk, we were actually using MailerLite, we loved MailerLite until we got to about 1000 subscribers, and we needed more segments, and we really wanted to focus on all of our brand touch points, which really included our email marketing newsletters as well. When it came to MailerLite, the issues that we ran into was it was really hard to design beautiful and aesthetic emails for us to go out. As a branding and website agency, the look and feel of everything we send out is important, and that's mostly the reason why we chose Flodesk. The main reasons why we chose Flodesk were it was easy for us to set up our brand fonts, our brand colors, our logo, and our branding, just to make sure that everything were consistent so that our emails matched our website, as well as our social media brand touch points. The segments were perfect for us, as far as when we are launching any new products, we can set up sales waitlists and have them join the waitlist directly from the emails that we send out to any of our clients or potential customers. It also was easy to integrate into our website, which was a huge deal for us, we didn't want to have any of the third-party or Flodesk branding on our forms on our website. So, overall, Flodesk was very easy for us to customize and integrate, and the emails are so beautiful, we get compliments all the time on our emails, newsletters that we send out every month. It was so easy for us to get set up on Flodesk, everything is pretty much intuitive. The menus are laid out in a way that it's easy for even the basic knowledge of the platform to get up and get started. The only thing that I would say that I wish Flodesk would change when it comes to the setup of the platform is that there isn't a way to create permissions for the account. So, we had to create a new email and a password for all of the employees that would be in charge for creating and managing our email marketing. It would've been nice to have permissions, but other than that, everything else was super easy to get set up, even down to choosing the template for the email that you want to go out, or the workflow that you want to set up. What I would recommend for anybody who is looking to set up Flodesk or thinking about using Flodesk for their email marketing, if you are a service-based business, don't think twice, just do it. Your emails will look really professional, it's super easy to plug and play your brand fonts, your brand colors, and your logo, and to customize the layouts within the editor. If you are a smaller-based business, whether you're a medium-sized business or a large business, Flodesk, if you're service-based, will work for you. I can't stress enough how easy it was to get set up, and how beautiful the emails look.
Mary G.: Hi, my name's Mary. I'm a Director of Education. I am giving a five star review for iContact and for more details, click below. Our past product was Mailchimp and it just wasn't customizable enough for what we needed. It didn't give us as many options to change the layout, or make columns, or individualize the emails as much as we really wanted for our brand. We chose iContact primarily because of how customizable it is. You have the option to change, not only fonts and colors, but the actual layout of the emails. You can make columns, you can put in blocks and dividers, and it's very customizable to match your brand. The other reason we chose it was we were looking for a platform that would have minimal junk pickup, I guess I would call it. Our members from some of our platforms we have tried in the past, our emails ended up in junk automatically, just because they were coming from that brand and iContact seems to have a better reputation with the junk sorters in emails. iContact was super are easy to get started with. Implementation was a breeze. We didn't even need their customer support to get going, really. It's very user intuitive. Non-designers can make emails look beautiful in iContact and uploading a member list is literally at a of a button. I highly recommend pursuing iContact. I haven't found a single fault with their program. It's user-friendly. It makes beautiful emails and honestly the price point is pretty fair as well.
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