# Compare Ploomes CRM vs TimelinesAI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ploomes CRM and TimelinesAI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/207290-211597/Ploomes-vs-TimelinesAI

---

# Ploomes CRM vs TimelinesAI Features and Cost Comparison

Last updated June 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Ploomes CRMTimelinesAI2/4 selected

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.6 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

[## Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

Starting Price

$22.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

JL

Based on [442 reviews](#user-reviews)

Positive

440

Neutral

2

Negative

0

[## TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[4.6 (116)](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [116 reviews](#user-reviews)

Positive

108

Neutral

7

Negative

1

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.9

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

3.8

Lead Management

\--

Sales Pipeline Management

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

4.9

User reviews[442](https://www.capterra.com/p/207290/Ploomes/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[116](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$22Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Best suited for medium-sized B2B companies with complex sales processes, especially in industries like manufacturing, services, and technology.

Best for

Sales, customer success, and support teams at SMB and mid-market companies; agencies and services businesses using individual WhatsApp numbers who need CRM syncing, shared-inbox collaboration, automat

## User reviews

Pros & cons

VR

Verified Reviewer

Web Developer

> "I really liked the color and icons in genereal of the website."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339)

VR

Verified Reviewer

Web Developer

> "It was a little difficult creating my account."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339)

LR

Luana R.

Product Manager

> "Ploomes has helped the sales and customer experience team a lot to organize, self-manage, and has contributed..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769436)

KP

Krunal P.

Cybersecurity Analyst

> "As a result, it can be a turn off for new users who are inexperienced and need regular support for the..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400)

[View Reviews](https://www.capterra.com/p/207290/Ploomes/reviews/)

OG

Or G.

COO

> "Main channel for real-time, personal support, preferred by SMB clients, useful for coordinating 1st..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6864645)

PA

Puja A.

Sales Ops Manager

> "Cant transfer owner role to another users, need more detail statistics report, cant pay with paypal."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6877042)

CW

Christoph W.

Developer

> "I integrated timelines.ai public API in my Android App for Fire TV to send WhatsApp messages and it..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6860757)

JO

Juan O.

CRM strategist

> "Maybe the price and "mass message limitations" and that you cannot see the live conversations inside..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7050174)

NL

Nachi L.

IT

> "Seamless WhatsApp integration with Pipedrive that saves time, improves workflow, and keeps chats..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7006009)

GS

Greg S.

Director

> "Doesn't seem to sync identifiable data like names to the app, which makes it difficult to use."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7013402)

KM

Kadu M.

CEO

> "Timelines.ai is a tool that I have been looking for for a long time to integrate with Pipedrive so..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

CW

Christoph W.

Developer

> "The only thing i missed was the possibility to pay via PayPal."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6860757)

VJ

Vikas J.

Co-founder

> "All my chats are now synced automatically with our CRM, which saves a lot of time and keeps..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7021888)

CN

Casper N.

Co Founder

> "Mobile experience is functional but less powerful than desktop"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7064709)

CN

Casper N.

Co Founder

> "The platform makes it easy to connect multiple WhatsApp accounts and centralize all chats in one..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7064709)

Manoj Kumar S.

IT

> "I have seen that all bots are replying to the chat, and no human being is connected."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6873080)

SP

Silvana P.

Owner

> "I loved this tool; it allows me to have my AI agent available 24/7 for my clients."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7005611)

KM

Kadu M.

CEO

> "Making the integrations and connections was difficult for me."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

VR

Verified Reviewer

CEO

> "Functionality - getting whatsapp in to monday hasn't been easy before Timelines AI - new version for..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6874833)

LW

Lucas W.

Director - CEO

> "Some aspects of the design it's not as pleasing"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6801384)

José O.

CEO

> "We're in test mode, and they've helped us extend the free version to fully explore it."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6872370)

KM

Kadu M.

CEO

> "Due to lack of knowledge."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6813931)

VR

Verified Reviewer

Analyst

> "My whole team was able to access and especially WhatsApp web still remains which was a important."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7012053)

MM

Mario M.

Director

> "sensitive content hidden\] only ask for collaborate, dont work"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6649977)

HA

Henrik A.

it

> "I have been testing it for some time and I like the GUI, how easy it is to navigate and communicate..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7002397)

PR

Pablo R.

Sales Ops Manager

> "There is no way, so far, to know how many individual message are sent and how long does the customer..."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

PG

Peter G.

Director

> "Ease of use, manages group whatsapp, integrates with CRMs."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6875432)

PR

Pablo R.

Sales Ops Manager

> "What is not measured cannot be controlled."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

Felipe V.

CEO

> "The functions works perfectly for our process and easy to connect with other tools"

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___6870021)

PR

Pablo R.

Sales Ops Manager

> "The report part is missing here."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3913477)

DC

Des C.

Admin

> "They provided a free trial to show confidence in their product."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7001862)

VR

Verified Reviewer

Digital Marketing Manager (Fintech and Financial Services)

> "Perhaps it is a bug but it can be a problem."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___3251797)

VJ

Vikas J.

Co-founder

> "It’s honestly one of those tools that just makes daily work smoother and more efficient."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___7021888)

AM

Andres M.

CEO

> "There were some bugs while syncing Whatsapp conversations."

[See full review](https://www.capterra.com/p/211597/TimelinesAI/#Capterra___2631105)

[View Reviews](https://www.capterra.com/p/211597/TimelinesAI/reviews/)

## User interface

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

4.88 (442)

[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)

4.63 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Ploomes CRM

Top features

26/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/207290/Ploomes/#features)

TimelinesAI

9/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/211597/TimelinesAI/#features)

### Recognition

Ploomes CRM

Best Value CRMSoftware (2024) 

No recognitions have been awarded to TimelinesAI

### Deployment & support

Ploomes CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TimelinesAI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ploomes CRM

-   By Ploomes
-   Located in Brazil
-   Founded in 2013

TimelinesAI

-   By Initech
-   Located in Israel
-   Founded in

## Popular Comparisons

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