# Compare Ploomes CRM vs process.science 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ploomes CRM and process.science based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/207290-211712/Ploomes-vs-process-science

---

# Ploomes CRM vs process.science Features and Cost Comparison

Last updated April 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Ploomes CRMprocess.science2/4 selected

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (422)](https://www.capterra.com/p/207290/Ploomes/reviews/)

[process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

[## Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (422)](https://www.capterra.com/p/207290/Ploomes/reviews/)

Starting Price

$22.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

LR

NK

Based on [422 reviews](#user-reviews)

Positive

420

Neutral

2

Negative

0

[## process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

Starting Price

€4.91/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

105

Neutral

1

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 1,632 reviews from business process management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Customizable Fields

4.5

Workflow Management

4.6

Real-Time Updates

NA

Activity Dashboard

4.9

Real-Time Data

4.6

\--%Fit

Missing features

Feature ratings

Customizable Fields

NA

Workflow Management

NA

Real-Time Updates

4.6

Activity Dashboard

NA

Real-Time Data

4.6

User satisfaction

User satisfaction

4.9

User reviews[422](https://www.capterra.com/p/207290/Ploomes/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[106](https://www.capterra.com/p/211712/process-science/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$22Per User, Per Month

-   Free version
-   Free trial

Price starts from

€4.91Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Best suited for medium-sized B2B companies with complex sales processes, especially in industries like manufacturing, services, and technology.

Best for

process.science is for organizations that want to embed Process Mining directly in Power BI and Qlik Sense - either on premise or cloud-based - granting 100% data and system security.

## User reviews

Pros & cons

LR

Luana R.

Product Manager

> "Ploomes has helped the sales and customer experience team a lot to organize, self-manage, and has contributed to our productivity"

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769436)

KP

Krunal P.

Cybersecurity Analyst

> "As a result, it can be a turn off for new users who are inexperienced and need regular support for the platform's complete capabilities."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400)

[View Reviews](https://www.capterra.com/p/207290/Ploomes/reviews/)

EE

Eren E.

Adjunct Faculty

> "The most impressive features are niche and insightful process mining visualization components."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___7075193)

WA

Wilim A.

Head of Education and Community Development

> "Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

VR

Verified Reviewer

Python Developer

> "All the assigned task can be easily tracked and monitored and the foremost, it has a direct integration with Power BI that allows me to further analyze my data and make even better..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

Rupert T.

Zoho Developer

> "Some you may find the range of features overwhelming, particularly if they are not familiar with process management software.- While the software offers integration with many..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4593789)

CS

Chanchal S.

Project Manager

> "It is an Innovative platform with advanced features on Streamlining the Process as it has process mining and power BI which makes it different from other platforms."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4958598)

RS

Ravi S.

Administrative Assistant

> "Limited human involvement: Process science methodologies may not take into account the human factor, which can lead to underestimating the importance of the people involved and..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

Rebecca H.

Structural Engineer

> "I like the integration functionalities and the ability to manage access and the project data management and the Real Time capability is profitable."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4951243)

VR

Verified Reviewer

Python Developer

> "Sometimes I find it difficult to work with events."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

Kelvin G.

Project Accountant

> "The permission management and helpful data quality control platform with flexible data processing functions and the Automation is on top."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4878125)

Shivam D.

system engineer

> "Some users may find that certain features or integrations they require are missing from Process.science, which could limit the product's effectiveness for their specific needs."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

CJS

Cris John S.

Sr. Production Manager

> "The Cloud capabilities are amazing, and the reporting features are very useful, and the functional notification choices keep everything up to date."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4812094)

RS

Ravi S.

Administrative Assistant

> "Limited understanding: A lack of understanding of the process science principles can lead to incorrect implementation and ineffective results."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

VR

Verified Reviewer

Procurement Lead

> "it was very useful and informative , i have explored new tactics to improve business process ."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___6656366)

Shiva J.

assistant manager

> "Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Shivam D.

system engineer

> "It allows businesses to model, execute, monitor, and optimize their processes, which can help them to identify bottlenecks, inefficiencies, and areas for improvement."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

Zyra Joy L.

CSR

> "One of these disadvantages is that new users may encounter a learning curve when utilizing the platform for the first time."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4775806)

Shivam D.

system engineer

> "By optimizing their processes, businesses may be able to reduce the time and resources required to complete tasks and increase productivity.2.Reduced costs: By identifying..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

SpG

Séphora G.

juriste

> "The cost of the software can also be a concern for some, as it may not be affordable for all businesses."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

CZ

Claus Z.

CEO

> "Since the visuals and the process mining capabilities are directly integrated into BI, we have the possibility to implement an integrated reporting system based on the mining..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___3549755)

SpG

Séphora G.

juriste

> "However, some users have reported that the software can be difficult to set up and configure, especially for those without prior experience."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

JM

Jacob M.

Early Researcher

> "The real-time data visualization helps us make informed decisions, and the integration with 3rd party tools like Excel and R has made data analysis a breeze."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

JM

Jacob M.

Early Researcher

> "The only downside we've experienced with process.science is that it can be a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

Shiva J.

assistant manager

> "Business Process Control: Robust control mechanisms, such as access controls, permissions, and role-based authorization, can ensure that processes are executed securely and in..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Samwel D.

Customer Service Executive

> "Some features of the software also make sluggish."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4628409)

WA

Wilim A.

Head of Education and Community Development

> "The forms automation capability is particularly impressive, with the ability to collect, process, and store data from forms, leading to significant time savings and improved..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

Sonali A.

Staff Engineer

> "Tool is little bit costly as per me."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4767652)

[View Reviews](https://www.capterra.com/p/211712/process-science/reviews/)

## User interface

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

4.88 (422)

[process.science](https://www.capterra.com/p/211712/process-science/)

4.80 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Ploomes CRM

Top features

40/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Process Change Tracking
-   Process Modeling & Designing
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Single Sign On
-   Task Management
-   Task Progress Tracking
-   Templates
-   Third-Party Integrations
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/207290/Ploomes/#features)

process.science

15/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Process Change Tracking
-   Process Modeling & Designing
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Single Sign On
-   Task Management
-   Task Progress Tracking
-   Templates
-   Third-Party Integrations
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/211712/process-science/#features)

### Recognition

Ploomes CRM

Best Value CRMSoftware (2024) 

process.science is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Business Process ManagementSoftware (2022) 

### Deployment & support

Ploomes CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

process.science

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ploomes CRM

-   By Ploomes
-   Located in Brazil
-   Founded in 2013

process.science

-   By process.science
-   Located in Germany
-   Founded in

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