# Compare Avid CRM vs Salesmate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Avid CRM and Salesmate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/20743-156234/Avidian-vs-Salesmate --- # Avid CRM vs Salesmate Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Avid CRMSalesmate2/4 selected [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.1 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.7 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) [## Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.1 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 3.9 Ease of Use 3.9 Customer Service 4.4 Reviews Sentiment KH HL LC Based on [138 reviews](#user-reviews) Positive 118 Neutral 11 Negative 9 [## Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.7 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) Starting Price $29.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 100 Neutral 1 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 58%Fit Missing features Feature ratings Data Security NA Contact Management 4.0 Lead Management 3.5 Sales Pipeline Management 3.7 Activity Dashboard NA 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.9 Lead Management 4.7 Sales Pipeline Management 4.9 Activity Dashboard 4.0 User satisfaction User satisfaction 4.1 User reviews[138](https://www.capterra.com/p/20743/Avidian/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 4.2 Customer support 4.4 User satisfaction 4.7 User reviews[102](https://www.capterra.com/p/156234/Salesmate/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Small businesses with a need to license 2 or more users up to mid-market companies with 100+ users. Best for We help businesses of all sizes with a unique blend of features and AI to help grow their sales, marketing and deliver exceptional support. ## User reviews Pros & cons KH Krista H. Director of Operations > "Given the fact that it is integrated into Outlook, something everyone already knows how to use, it has the..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514350) EB Emily B. Sales Associate > "It can be a bit clunky and you cannot track/time stamp the initial notes when creating the contact without exiting..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4492174) HL Haba L. Content Manager > "The integration with Outlook make Prophet CRM a useful tool in our business." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___6197113) CG Christine G. Southeast Territory Sales Manager > "There are delays in searching up opportunities ( example: when you delete a prior search term, the system has to then..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4526850) LC Lorenzo C. ICT Manager > "The software gives the right lead management, which increases business sales." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___6223491) PM Peter M. Client Services Manager > "Often glitches and creates duplicate Company and Contact entries." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514176) RW Ryan W. Associate Broker > "The ability to track sales and possible new business throughout our company makes it easy to stay up to date with..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4540086) PV Pete V. Commercial Accounts Manager > "Unable to search content of the documents attached to the contact records" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4491015) BF Ben F. case manager > "I think it is very useful to our organization, but could also benefit from a few updates (loading/searching speed,..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4526502) BF Brian F. President > "We have 12,000 cases active in the system and it takes a while to load." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4529553) RH Robert H. Director of Business Development > "Integration with Outlook 363 / very seamless interface with outlook. As a longtime MS 365 user not to have to..." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4518661) EB Emily B. Sales Associate > "You can't log time stamped notes from your phone" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4492174) EB Emily B. Sales Associate > "So far it's a great follow up tool and it's great that the contacts merge directly to your phone with all logged notes" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4492174) SS Steve S. President > "the app is not good, not useful at all does not mirror the desktop, I deleted it off my phone" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4500668) KB Kyle B. Vice President > "I appreciated how nimble the product is and allowed for us to customize it for our specific usage." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4490632) AE Alana E. Area Manager Western Canada > "It's back-end system is finicky and errors out... can be unstable." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4490769) MH Michael H. Sales Manager > "Works well when updated, relatively intuitive, many updates, excellent CS and training." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4527365) AW Ann W. Owner > "Some line items could not be customized. " [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514113) LC Liesl C. Sales Rep > "I prefer to use the Prophet Mobile App - i personally feel that it is a lot more user friendly than the desktop." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514955) NM Nick M. General Manager > "I have not had the time to set up the advanced reporting capabilities." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4542501) KC Katie C. Realtor > "This product was very easy to use with my current programs" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4950558) KH Krista H. Director of Operations > "Prophet tends to crash my Outlook on a regular basis." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514350) IS Isaac S. Outside Sales > "I like how your files are easy to find and keep sorted with the CRM. And the customer support is phenomenal!" [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4540041) PM Peter M. Client Services Manager > "Creating reports is not easy." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4514176) TS Thomas S. Sales Manager > "Much more effective user interface than other CRMs." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4490765) SS Steve S. President > "I have suggested ideas , was told they were good but they were never implemented." [See full review](https://www.capterra.com/p/20743/Avidian/#Capterra___4500668) [View Reviews](https://www.capterra.com/p/20743/Avidian/reviews/) BH Bryan H. Owner > "This has been my only experience working with a CRM, but from what I've heard about other options, Salesmate is by far the best and most..." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6827168) DB David B. Founder > "It took hours for one simple issue because they refuse to answer emails and make you use live chat with people that do not understand the issues" [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6754846) MG Michael G. Regional Account Manager VIC TAS and NZ > "The automation features save valuable time, while the insights provided by analytics help in making informed decisions and strategising..." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6376868) DN Darshika N. Account Manager > "Some of the web features are not available in the app." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6380727) AR Arad R. CEO > "Having everything in one place saves so much time and eliminates the need to juggle between different platforms." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6817798) Cameron K. Marketing and Comms Business Partner > "Mobile performance can be slower" [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6405876) HB Heli B. Owner > "Seemed like the right fit for my small business in need of an efficient, integrated sales platform." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6843968) FD Faith D. Client Relationship Manager Lead > "Salesmate often has trouble with syncing with RingCentral so there are multiple times that you have to re-authorize in order to track and log..." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___2981508) Cameron K. Marketing and Comms Business Partner > "The platform has transformed how we manage our lead management processes, making them more efficient and streamlined." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6405876) AY Amber Y. Agency Owner > "With so many features, I simply cannot find the time to learn them all." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___3778962) CH Chrissy H. Executive Assistant > "Automated email sequences have significantly decreased the amount of time I spend following up with folks and setting activity reminders helps..." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6146637) Steve T. Owner > "The only thing I can say is within the deals page when you click on a deal I wish that was laid out a little better. But I am truly nitpicking..." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___3161149) MG Michael G. Regional Account Manager VIC TAS and NZ > "Salesmate greatly benefits a sales team by streamlining sales processes and enhancing overall productivity." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___6376868) CN Christophe N. CEO > "I also received multiple notice for a single email reception which is quite annoying when it pops up 4 times on top of the display." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___2358352) Maximus A. Rev Ops > "The ease of use and the flexibility they have as a company/CRM." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___7058297) PR Patricia R. Loan Consultant > "I don't want to link my personal email with the program." [See full review](https://www.capterra.com/p/156234/Salesmate/#Capterra___2374537) [View Reviews](https://www.capterra.com/p/156234/Salesmate/reviews/) ## User interface No images or videos provided by vendor [Salesmate](https://www.capterra.com/p/156234/Salesmate/) 4.71 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Avid CRM 15/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/20743/Avidian/#features) Salesmate Top features 37/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/156234/Salesmate/#features) ### Recognition No recognitions have been awarded to Avid CRM No recognitions have been awarded to Salesmate ### Deployment & support Avid CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesmate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Avid CRM - By Avidian Technologies - Located in United States - Founded in 2002 Salesmate - By Rapidops Inc. - Located in United States - Founded in 2008 ## Popular Comparisons [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.64 (489)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/) $25/month Price $13/month 3.9 Features 4.5 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/20743-132752/Avidian-vs-You-Don-t-Need-a-CRM) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $29/month Price $20/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-156234/HubSpot-CRM-vs-Salesmate) [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (700)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) $25/month Price Contact vendor for pricing 3.9 Features 4.6 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/20743-203196/Avidian-vs-Google-Contacts) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $29/month Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-156234/Salesforce-vs-Salesmate) [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/20743-61368/Avidian-vs-Salesforce) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $29/month Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-156234/Zoho-CRM-vs-Salesmate) [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[4.46 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/) $25/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/20743-136189/Avidian-vs-Salesforce) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $29/month Price $7/year 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156234-204998/Salesmate-vs-Bigin-by-Zoho-CRM) [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (511)](https://www.capterra.com/p/107225/SysAid/reviews/) $25/month Price Contact vendor for pricing 3.9 Features 4.5 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20743-107225/Avidian-vs-SysAid) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $29/month Price $50/month 4.6 Features 4.3 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/156234-157279/Salesmate-vs-Dynamics-365) [Avid CRM](https://www.capterra.com/p/20743/Avidian/)[4.08 (138)](https://www.capterra.com/p/20743/Avidian/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) $25/month Price $9/month 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20743-147657/Avidian-vs-monday-com) [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[4.71 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $29/month Price $14.99/month 4.6 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156234-178819/Salesmate-vs-EngageBay-Marketing)