# Compare PayPal vs Google Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayPal and Google Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/207944-212826/PayPal-vs-Google-Pay

---

# PayPal vs Google Pay Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayPalGoogle Pay2/4 selected

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.6 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,504 reviews](#user-reviews)

Positive

24,908

Neutral

1,069

Negative

527

[## Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.6 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [919 reviews](#user-reviews)

Positive

855

Neutral

36

Negative

28

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 23,599 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

100%Fit

High performer

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

\--%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

NA

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

User satisfaction

4.6

User reviews[919](https://www.capterra.com/p/212826/Google-Pay/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.2

Price starts from

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

Best for

Not provided by vendor

## User reviews

Pros & cons

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

PP

Piyusha P.

Customer support

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

PP

Piyusha P.

Customer support

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

SM

Steve M.

Instructor

> "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

JP

John P.

Transport Broker

> "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

VR

Verified Reviewer

Sales Lead

> "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Accessories Designer

> "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

DE

Dhinesh E.

Manager

> "The tap‑to‑pay feature is fast, works in most stores I visit, and I appreciate the added security from tokenization and biometric..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7108039)

VR

Verified Reviewer

Compliance Manager

> "Dependency on Connectivity: While "Tap to Pay" works offline for a limited number of transactions, the broader app features (like P2P..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7132903)

SP

Sonu P.

Systems Analyst

> "The app provides a smooth experience for money transfers, contactless payments, and card management in one platform."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7152507)

PP

Piyusha P.

Customer support

> "One thing I liked least about Google Pay is that transaction failures can occasionally occur because of bank server issues, and..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7159774)

VR

Verified Reviewer

IT Systems Analyst

> "Started using Google pay back in 2024 when I started making some money online and needed money to purchase some apps on Google play..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7144489)

VR

Verified Reviewer

Student

> "Also, I have noticed that once in a while it wont trigger the NFC reader on the first try, so I have to lock and unlock my phone to..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7135539)

PP

Piyusha P.

Customer support

> "I also like how smoothly it integrates with bank accounts and cards, making transactions seamless."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7159774)

ET

Eldho T.

battery test tecnication

> "Transactions can fail or take significantly longer if there is a poor data connection or if bank servers are running slowly."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7130019)

VR

Verified Reviewer

Digital coordinator

> "Overall, my experience with Google Pay has been largely positive, and I liked how well it integrated across all my devices, its speed,..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7125944)

Deepeshkumar G.

Techno Functional Consultant

> "Sometime the app crashed in mobile and QR scanning took time."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7148063)

PP

Piyusha P.

Customer support

> "The app performs reliably most of the time and offers a secure platform for digital transactions."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7159774)

EW

Elizabeth W.

Director

> "Mark marking duplicate payments can be a challenge and linking those records does not always seem intuitive especially for new users"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7049167)

VR

Verified Reviewer

Designer

> "For example, it also automatically syncs your cinema ticket or flight ticket (if you allow it) to your wallet within a few easy taps..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6661195)

PP

Piyusha P.

Customer support

> "Additionally, some promotional rewards and cashback programs are not as attractive or consistent as they used to be."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7159774)

SC

Sebastian C.

Information Technology Intern

> "Money transfering, transactions, and card management works perfectly."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7130154)

VR

Verified Reviewer

Student

> "Sometimes the app feels a bit cluttered after the recent updates."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7135539)

VR

Verified Reviewer

Student

> "Its so much faster than digging through my bag for a wallet and I never have to worry about if I forgot my cards at home."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7135539)

Nafula M.

Freelancer

> "I feel as though if I am charged and it shows Google pay then that's who I should get assistance from, but at times I've had to wait..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7069848)

CS

Chasen S.

Software developer

> "Google pay Mostly bases on phone location to make payments successfully and i use it to online services Mostly hosting services."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6688663)

Deepeshkumar G.

Techno Functional Consultant

> "No much dislikes a very few transaction failures is noticed."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7148063)

SH

Sherree H.

Owner

> "Doesn't take long to add it to it. When I open the app it shows me my cards I have added and I can easily scroll to the one I want to..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6800572)

SK

Sushant K.

Manager

> "Many times when we call for help, the help center people keep the call on hold for a long time and later disconnect the call after..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6113674)

SP

Sonu P.

Systems Analyst

> "The interface is clean and user-friendly, with a relatively small learning curve even for first-time users."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7152507)

Desiree G.

Peer support

> "Also if you have an issue where you are over charged it can take some time for them to decide how to handle the overcharge."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6711317)

PP

Piyusha P.

Customer support

> "The rewards and cashback offers are also a nice addition that improves the overall user experience."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7159774)

KD

Kathleen D.

Doctor

> "Trying to speak directly to customer service to someone at google or fitbit is non existent."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6856347)

IK

Ismael K.

Visit Coordinator

> "I like how quickly I can send and also receive money, pay at stores, and manage my cards all in one app."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6818873)

VR

Verified Reviewer

Artist and Owner

> "I do not have the ability to integrate it as a payment option on my website."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6581854)

VR

Verified Reviewer

Student

> "The thing I like most is definitely the speed of the tap to pay feature."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7135539)

SH

Shannel H.

Dispatcher

> "Payments fail, customer service is not the best."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7007568)

LM

Latoria M.

Singer Songwriter, Author, and Poet

> "I love that you can put a number of dofferent types of payment methods on this app and also jeep up with the balance on each."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6748022)

SH

Shannel H.

Dispatcher

> "Long hold times and will close your account for no reason"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7007568)

RW

Renee W.

Program Manager, Human Resources

> "I believe that we will soon see an update that allows Google pay and Apple Pay to work together which would mean sending money via..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6624490)

Rishabh M.

Senior Project Manager

> "There customer support is knowledgeable but the response time is quite slow while resolving payment disputes."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#GetApp___6765286)

VR

Verified Reviewer

Compliance Manager

> "It is arguably the best payment utility for Android users"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7132903)

RJ

Rebecca J.

Xxxxxxx

> "I cant even add my own card with my name on it ..... saying its not the name they have"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6779706)

Hicham M.

Freelance Character Designer

> "Overall great experience with google Pay, i basically use it as my main payment method and i never really had any failed payments or..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6866279)

KD

Kathleen D.

Doctor

> "Somehow I am being billed over $10/mos for fitbit premium for over a year."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6856347)

HD

Harry D.

Paid Media Manager

> "Google pay is easy to use, helps with seamless transactions and card management and makes checking out online so much faster!"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7046090)

OK

Omar K.

Fulfillment specialist

> "Some devices which are older do not support Google pay and I wish they did."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6645954)

HW

Hannah W.

Tax Accountant

> "It makes transactions quicker and easier!"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7078375)

SR

Shamylin R.

HR Admin

> "I am not happy with the rewards I get most of them are not useful for me and cashback is very small amount."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6816364)

SC

Sebastian C.

Information Technology Intern

> "Overall very good service to save cards and quickly make payments."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7130154)

AM

Andreea M.

Primary teacher

> "I don’t like that is not compatible with iOS system."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6441983)

SW

Stephanie W.

Kids Director

> "I like being able to store multiple credit card numbers to use for online retailers."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6784592)

MA

Mohammed A.

IT

> "Google pay is lack of wallet feature so whenever there is a server problem from bank side we cant make payments."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___5042067)

AE

Akshay E.

IT

> "I appreciate the app's dashboard layout, which puts all the essential features, such as QR scanner, bill payment, contact payment,..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4999975)

VR

Verified Reviewer

Freelancer

> "While checking the account balance, sometimes four-five windows open simultaneously and one has to enter the password again and again,..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6342896)

HK

Hari K.

IT

> "I can instantly receive a digital payment receipt that I can share with another party for acknowledgement, and I can also check the..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4920878)

VR

Verified Reviewer

Education

> "As a google pay user i am facing some transaction pending issues."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6580684)

OK

Omar K.

Fulfillment specialist

> "Google pay has been a great way for me to keep my payment methods secure on my android devices."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6645954)

VR

Verified Reviewer

Article assistant

> "The reward feature is the least favourite thing about Google pay."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6656969)

SP

Sonu P.

Systems Analyst

> "Google Pay is very easy to use and makes everyday transactions fast and convenient."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7152507)

DDC

Diwakar Dixit C.

IT Manager

> "You cannot use google wallet if you have custum OS installed in your mobile and i belive its for security reasons."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6204176)

VR

Verified Reviewer

Digital coordinator

> "I felt secure with the app, and confident in my purchases while using it."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7125944)

PSA

P S A.

Operations and project management intern

> "One thing, The payments history tab is challenging to find.."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6698685)

EW

Elizabeth W.

Director

> "Like all Google products the interface storage and record management is great."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___7049167)

AE

Akshay E.

IT

> "Payments takes a while and may fail if the bank servers gets busy since Google Pay lacks a digital wallet service."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4999975)

Mihir D.

Student

> "I also like the Upi Lite option on Google Pay, which helps me do transactions up to 200 rupees without an Upi pin."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6269189)

SS

Sonny S.

Admin

> "I don't like the lack of features on Google pay"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6750809)

JH

Junaid H.

CEO

> "Its a very convenient digital method of payment for when your on the go."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6886291)

Mugonza R.

Technicain

> "Tracking of payment history ranging from one to two months is really difficult to get them."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4976101)

Uzair A.

Supervisor

> "features such as fast and easy transactions, loyalty program integration, and the ability to send money to friends and family are..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6175248)

VR

Verified Reviewer

Lawyer

> "I had to face lot problem while linking my debit card to google pay which was lil bit irritating."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6023263)

Rishabh M.

Senior Project Manager

> "You will sometimes earn vouchers for Netflix, Amazon Prime and other products."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#GetApp___6765286)

Sumit Kumar J.

Software Engineer

> "Additionally, It does not provide analytics for how much we spend on different categories."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6296560)

SH

Sherree H.

Owner

> "You can easily navigate the app and add cards to it."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6800572)

MR

Mario R.

consulente

> "the service for client and it isn't very safe, or anyone can login in your account with your password"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4923501)

PR

Priam R.

Student

> "Almost all of my day to day transactions are now cashless because of Google Pay."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6677642)

Pratap M.

Student

> "Google Pay doesn't support all types of cards in its platform."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4954841)

ANM

Angella Nakato M.

Public Relations Officer

> "Faster and secure in making payments online and does not take a lot of time to complete payments"

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6446737)

KK

Komaldeep K.

Sales associate

> "It needs a specific software to work, it doesn't work in old phones."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4961236)

JT

Joe T.

Chiropractor

> "Extremely convenient to not have to use my physical cards and able to safely pay through Google Pay."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6765073)

Scott C.

Recruiter

> "The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___3784128)

JS

Javoun S.

business man

> "google app is secure and there are easy method and ways for purchasing things online I'm using google play for now over 4 years and..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4952997)

MP

Meet P.

Marketing

> "The only drawback to Android Pay is that you can't make a purchase or pay for anything if your phone breaks and you can't access the..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4399375)

VR

Verified Reviewer

Artist and Owner

> "I like that it is user-friendly since Google is integrated with almost every product it's easy to make and take payments."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6581854)

AN

Alberto N.

Sales Support

> "It happened that I have faced issues with Google Pay, such as failed transactions that result in money being held for several days,..."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4781216)

Uzair A.

Supervisor

> "Google Pay is a widely used mobile payment service that offers convenience, security, and integration with other Google services."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___6175248)

VR

Verified Reviewer

Commis Chef

> "Sometimes it takes much hassle to log in by giving otp input."

[See full review](https://www.capterra.com/p/212826/Google-Pay/#Capterra___4955414)

[View Reviews](https://www.capterra.com/p/212826/Google-Pay/reviews/)

## User interface

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,504)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

4.59 (919)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

PayPal

Top features

28/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

Google Pay

4/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/212826/Google-Pay/#features)

### Recognition

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Google Pay

### Deployment & support

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

Google Pay

-   By Google
-   Located in United States
-   Founded in

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Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Contact vendor for pricing

Price

$0/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/212826-275802/Google-Pay-vs-Square-Point-of-Sale)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-212826/Square-Payments-Processing-vs-Google-Pay)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Contact vendor for pricing

Price

$349one time

4.5

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-212826/Epos-Now-vs-Google-Pay)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$0.29

Price

$99/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

3.8

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/212826-226864/Google-Pay-vs-Clover)