# Compare PayPal vs authorize.net 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayPal and authorize.net based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet

---

# PayPal vs authorize.net Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayPalauthorize.net2/4 selected

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.5 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/)

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,504 reviews](#user-reviews)

Positive

24,908

Neutral

1,069

Negative

527

[## authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.5 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

198

Neutral

13

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 23,599 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

100%Fit

High performer

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

64%Fit

Missing features

Feature ratings

Data Security

NA

Online Payments

4.8

Payment Fraud Prevention

4.8

Debit/Credit Card Processing

4.5

Expense Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

User satisfaction

4.5

User reviews[219](https://www.capterra.com/p/221412/authorizenet/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

Best for

authorize.net connects payments to every part of the business, including shopping carts, accounting, subscriptions, over the phone, in-store and more.

## User reviews

Pros & cons

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

SM

Steve M.

Instructor

> "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

JP

John P.

Transport Broker

> "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

VR

Verified Reviewer

Sales Lead

> "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Accessories Designer

> "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

AP

ALISSA P.

OWNER

> "Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7142717)

JP

John P.

Transport Broker

> "The user interface is so outdated, and it is impossible to navigate through the backend settings with the required..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7079657)

RP

Ryan P.

Graphic Designer

> "Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7139787)

VR

Verified Reviewer

Owner

> "We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7056875)

AP

ALISSA P.

OWNER

> "It processes payments consistently without major issues, and the fraud protection tools provide peace of mind."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7142717)

SS

Shannon S.

E-Commerce Marketing Manager

> "Some feature do not work properly due to high security of information even when set up properly.(Stored Credit..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6406734)

JC

Jason C.

Operations Manager

> "Authorize.net gives us strong security for global transactions, plus simple account management and clear fees."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7041645)

JP

John P.

Transport Broker

> "This is a nightmare industry to get a chargeback on a coast-to-coast transport job."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7079657)

JC

Jason C.

Operations Manager

> "The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7041645)

KD

Kristi D.

Nurse Practitioner, Owner

> "I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6822997)

DS

Dru S.

Property Success Parntner

> "Overall the experience is the system is not only cost effective but has greatly helped with money transfers and..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7053006)

DS

David S.

President

> "I have not "upgraded" to the new user interface and don't plan to if I don't have to."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7076982)

JS

Jacqueline S.

Self employed

> "One of my favorite aspects of the site is that there are always clickable tabs available."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7006962)

RP

Ryan P.

Graphic Designer

> "Also, it isn't beginner-friendly compared to modern tools."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7139787)

AR

Alec R.

Owner

> "I use Authorize.net because it is the only solution available to a specific program I need to collect payments..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6777296)

CTB

Connor T. B.

Financial Operations Manager

> "It can be a little time consuming to make custom financial summaries sometimes."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6828475)

FF

Fernando F.

CEO - IT Consultant

> "I have been through three Merchant Services bank providers throughout the years and I have kept Authorize Net as a..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6448183)

CT

Carleton T.

Website Admin

> "I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6590651)

CT

Carleton T.

Website Admin

> "It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6590651)

Katrina H.

Logistics Manager

> "I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this service."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6830936)

FF

Fernando F.

CEO - IT Consultant

> "Excellent platform for credit card and ACH online payment processing"

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6448183)

Babatunde O.

SEO Marketer

> "It was not easy at first to get through to paysafe as a business operating in Europe we had to go through a..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6780565)

AR

Alec R.

Owner

> "It is the most widely accepted payment processor by merchant service providers and billing systems"

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6777296)

HT

Hilary T.

Head of Growth

> "Their merchant UI is very outdated."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7060761)

DS

David S.

President

> "Customer service is quick and knowledgeable."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7076982)

AS

Amy S.

Intake Specialist

> "Very rarely has there been an issue that was not resolved easily."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7126985)

VC

Vanessa C.

BILLING AND INSURANCE SPECIALIST

> "OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6484155)

BM

Brandon M.

CEO

> "Their customer service is slow to respond at times."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6766669)

DM

Dana M.

Fulfillment Manager

> "It is easier to use than our home grown software for the end user for sure."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7037396)

AP

Adam P.

Manager

> "We have issues with charge backs with authorize.net"

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6479261)

JS

Jacqueline S.

Self employed

> "I appreciate how user-friendly their merchant interface is."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___7006962)

TS

Thomas S.

IT Director

> "Difficult to test sometimes and documentation does not seem to always be easy to understand."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6775666)

LB

Lanika B.

Owner

> "The website is well designed out and finding needed services is quick."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6825041)

KD

Kristi D.

Nurse Practitioner, Owner

> "I feel the dashboard is pretty complicated."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6822997)

Priyansh K.

Manager

> "It also allowed us to customize the look and feel of our payment forms, making it easy to create a seamless,..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898)

SA

Smriti A.

Treasurer

> "It was very expensive even for very limited transactions that we use this application."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6230745)

AS

Adeel S.

Software Developer

> "The management portal is pretty intuitive."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6597100)

TF

Tammy F.

FOH Manager

> "It was confusing once we were switching over companies."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6251030)

Kavindu Githsara K.

System Specialist

> "Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4413738)

Priyansh K.

Manager

> "Net is the customer support. While the company does offer 24/7 support, I have found that the quality of support..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898)

Priyansh K.

Manager

> "It also allows us to accept a wide range of payment options, including credit cards, debit cards, and electronic..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4359898)

NJ

Neil J.

Treasurer

> "The interface appears a little old fashioned"

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4349402)

VR

Verified Reviewer

Content strategist

> "When I use the Authorize.net platform for payment processing, I save time."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626)

TW

Tiffany W.

Administration

> "This has caused some issues with customers and would love to be able to do it on the spot."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4175844)

MT

Micheal T.

Marketing Director

> "authorize.net helps us automate our billing."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6235051)

Josh B.

Managing Member

> "If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor,..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3210296)

AP

Adam P.

Manager

> "Authorize.net is easy to use and understand."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6479261)

JD

Judith D.

Advancement Associate

> "The cost was getting to be a little prohibitive."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3834449)

LC

Latisha C.

Coach

> "It was easy to use to set up to use."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6703731)

CB

Cheri B.

Program Coordinator/Executive Secretary

> "The initial set up was a little confusing, asking for a credit card which I never gave because the charges for this..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3426380)

LB

Lanika B.

Owner

> "Website is user friendly."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6825041)

JK

Joe K.

Marketer

> "Had one day where the servers went down and were unable to take payment for a couple hours."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3027843)

CTB

Connor T. B.

Financial Operations Manager

> "The thing I love about it is how easy Authorize."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___6828475)

EJ

Elyse J.

Manager of Data Integration

> "Outages were plentiful as were timeouts and errors."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3216368)

Nipon D.

Executive Director

> "You might not hear a lot about them these days but actually they are the biggest network of merchant account..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3844582)

KR

Katie R.

Office Manager

> "They hold your money, decide to shut down your account for absolutely no reason and then decide to hold your money..."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2582265)

MO

Mia O.

Business Manager

> "It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3657314)

MD

Margaret D.

controller

> "The challenge I always have with this software is that it is impossible to reconcile deposits to charges. "

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2944121)

VR

Verified Reviewer

Content strategist

> "Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626)

EJ

Elyse J.

Manager of Data Integration

> "Impossible to look at your account holistically."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___3216368)

VR

Verified Reviewer

Content strategist

> "In addition, I like the anti-fraud system."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4983626)

JF

Jordan F.

Owner

> "It only works half the time and I have to constantly re-pair the card reader."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2937521)

RQ

Rizwan Q.

Admin

> "Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___4480466)

SC

Sharon C.

CEO

> "Can be difficult to navigate, especially on mobile."

[See full review](https://www.capterra.com/p/221412/authorizenet/#Capterra___2590059)

[View Reviews](https://www.capterra.com/p/221412/authorizenet/reviews/)

## User interface

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,504)

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)

4.46 (219)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

PayPal

Top features

28/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

authorize.net

24/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/221412/authorizenet/#features)

### Recognition

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to authorize.net

### Deployment & support

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

authorize.net

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

authorize.net

-   By Visa
-   Located in United States
-   Founded in

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vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/)

$25/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/221412-226864/authorizenet-vs-Clover)