# Compare PayPal vs Cash App 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PayPal and Cash App based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/207944-246167/PayPal-vs-Cash-App --- # PayPal vs Cash App Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PayPalCash App2/4 selected [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.2 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 [## Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.2 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 3.5 Reviews Sentiment Based on [698 reviews](#user-reviews) Positive 571 Neutral 53 Negative 74 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.5 Expense Tracking 3.9 \--%Fit Missing features Feature ratings Data Security 4.0 Online Payments NA Payment Fraud Prevention NA Debit/Credit Card Processing NA Expense Tracking NA User satisfaction User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 User satisfaction 4.2 User reviews[698](https://www.capterra.com/p/246167/Cash-App/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 3.5 Price starts from Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. Best for Not provided by vendor ## User reviews Pros & cons Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) AC Andrea C. Controller > "I like that I can easily transfer money to my children via Cash App and that it gives me the ability to see what they are spending their money on." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7118873) RH Reagan H. Optician > "The only thing that I dislike about Cash App is that when you are in the app and you want to do an instant withdraw into your account, it takes a..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7139556) VR Verified Reviewer Owner > "It’s a reliable app for quickly sending and receiving money, especially for everyday transactions with friends, family, or small businesses." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7137170) MG Milagros G. Content creator and Social Media Manager > "Unfortunately, this application is frequently used in online fraud and theft; although, over time, certain modifications have been made to make it..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7138400) BH Brian H. Owner > "I like that cashapp provides the ability to instantly send and receive funds at the push of a button." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7175200) Steven Craig W. Software Reviewer For Capterra > "Cash app is not a very good tool however when sending high amounts too many times can lead to suspicious or flagged status and causes full..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6828421) VR Verified Reviewer Student > "I also think the boost rewards are great because you can save a couple bucks on coffee or groceries just by using the cash card at certain places." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7135545) KS Keneila S. Head spa technician > "It does have a bit of a learning curve, not a huge fan of looking for the scanning code throughout the whole app and not a great value, I feel..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7114900) OG Olivia G. Teacher > "I can easily manage my card balances online and process payments online." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7141556) BH Brian H. Owner > "If i had to point out a dislike about the service it would be the mandatory feature of having to say what the transfer is for." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7175200) PK Paul K. President > "Cash App is an excellent platform for payments, card management, and payment processing!" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7154335) VR Verified Reviewer Student > "The customer support is definitely the weakest part because its really hard to get a real person on the phone if something goes wrong with a..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7135545) PT PEIYUAN T. associate director > "It serves as a strong choice for those looking for a free, mobile-friendly way to manage their tax filing." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7084393) MG Milagros G. Content creator and Social Media Manager > "What I liked least is the limited customer support and the potential risk when sending money, since transactions aren’t always easy to reverse." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7138400) VR Verified Reviewer Student > "sending money to friends is almost instant and all you need is their cashtag which is way easier than asking for bank details." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7135545) JB JULI B. office manager > "I have found more fraud tends to happen with this app than others and difficult to back track to find where it came from." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7174535) AC Andrea C. Controller > "I am able to keep track of my kids' spending as well as budget their chore money." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7118873) Trinidad F. Autonomous Remote Assistant > "I feel like the percentage Cash App takes from each transaction could be much lower." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7093508) VR Verified Reviewer Owner > "The app is very user-friendly—you can transfer money in seconds without dealing with complicated steps or long processing times." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7137170) Steven Craig W. Software Reviewer For Capterra > "Cash app is not a very good tool when sending high amounts to often leading to full suspension of account when all the payments are for work being..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6828421) LP Lexus P. CEO > "I like using it to pay more than to receive money due to the fact that it charges you to receive your money within a reasonable time frame." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7003205) Jeff M. SEO Manager > "Customer support is tough to reach, delays on issues are a bit longer than I'd like." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7093991) LB Lauren B. Lead Content Creator > "Cash App lets linking debit card in a blink and even stocks slice‑buying, all with mostly no extra cost, it was just magic‑fast." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6804019) SO Shelly O. DSP Caregiver > "I do not like ATM fees and its annoying only able to link one outside financial debitcard at a time to fund my cash app." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6655907) Paige F. Lead painter > "everyone has a cash app account, or almost everyone and it's widely accepted, easy to setup your account, versatile from sending to receiving..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6738264) ZN Zalman N. Operations Manager at MCA Track and GoACH > "Fees could be a bit high for certain types of withdrawals or instant transfers." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7034968) NHH Nguyen H. H. Deputy Service Manager > "It is straightforward and easy to use, requiring minimal staff training, and payment processing is fast, thus improving things for the staff." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7167457) CC Cassandra C. UX Quality Assurance > "Additionally, given their crypto transaction practices, these problems are a deal breaker for the user who is risking a significant amount of..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6591912) BL Brooke L. Owner > "Payments are received quickly and payment processing is hassle free." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7172241) KM Kortnee M. Chief Executive Officer > "Financial records have been withheld from me when requested, accounts deleted with no clear reasoning, and even now – I do not have full access to..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6807797) RH Reagan H. Optician > "Overall I absolutely love Cash App and it is my main form of sending and receiving money when I need to." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7139556) SO Shelly O. DSP Caregiver > "Cash App charges 2.50 and the owner of ATMs charge minimum 2.50 as well so i found myself spending hundreds in fees because i needed a 20 here or..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6655907) HW Hannah W. Tax Accountant > "It transfers money faster than any other platform I've used and I can always rely on it." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7082926) LP Lexus P. CEO > "It takes too long for your money to come if you choose not to pay to receive your money instantly." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7003205) EM Emily M. HR Generalist > "I have enjoyed using Cash App, but I do have a limited number of recepients due to the variety of options people can choose from for money..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6662300) NM Nafula M. Owner > "That it makes it hard to get a refund although you will still get one and maybe a process for any fraudulent charges made on your account." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6806232) NHH Nguyen H. H. Deputy Service Manager > "It is also easy to use, When new hires join, they only need some time to get used to it and that will save me from spending time explaining things." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7167457) EH Elizabeth H. Myself > "I felt insecure about giving my personal banking info, felt there were not enough checks in place." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7069494) SH SHERREE H. Owner > "I used Cash App in the past then ended up loading the app when I got a new phone. But it was a simple process once downloaded to get all my..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6830044) SH Shannel H. dispatcher > "Some snags, having to update the app and customer support was long and not very helpful." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7012454) VR Verified Reviewer Student > "Its super convenient for quick payments and perfect for casual everyday use though." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7135545) Michelle D. Multiple Roles > "I have had one transaction that was a scam for concert tickets and they don't or didn't have payment protection at that time." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6804145) TG Tiffany G. Building service worker > "Then finally its a bank account itself so if you choose you can use it at such, and it offers early pay and along with cash advances if approved!!!" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6705306) AS Alexis S. Owner > "They are not timely with fraud either." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7096310) BL Brooke L. Owner > "It’s super easy to manage your cards on this software as well!" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7172241) RG Renee G. Owner > "Also, because there’s limited buyer protection, scams are a risk—and Cash App doesn’t always help recover your funds." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6808019) BL Blake L. graphic designer > "I like it because there are free money transfers and no account fees same as direct deposit and investment capabilities." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6811290) TS Taylor S. Students Director > "Using Cash App for business payments isn't something I am completely comfortable with." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7042469) MW Meegan W. Educator > "The interface is clean, fast, and super easy to figure out, even if you’re not great with tech." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7145817) KK Kennedy K. Business Support Specialist > "I feel as though Cash App is not as secure as other money transferring apps such as venmo, or Paypal." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6688605) SK Selin K. Director of restaurant operations > "My overall experience was great and I still use cash app monthly. Whether it’s to Venmo friends or payments from clients at work!" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6864761) Jay S. Owner > "Sometimes certain charges will will freeze up your account and it takes some time with customer service to fix it on occasion." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6667457) Jeff M. SEO Manager > "Super low learning curve and solid value for everyday use." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7093991) SD Stephanie D. Owner > "Without any explanation or proof that you violated a term or condition." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7173997) VR Verified Reviewer Owner > "Transactions could happen alot faster and cost less for the instsnt fee" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7008273) RA Robert A. former HOA President > "I tried several different ways to get deposits in to my account and all of them were blocked, and this is using a personal debit card titled in my..." [See full review](https://www.capterra.com/p/246167/Cash-App/#GetApp___6022114) MC Mariya C. Owner > "So cashapp has a bitcoin option, they alert you of any suspicious activity on your account, you can pay and accept a payment from just about..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6286880) MG Monche G. CEO > "The cons about Cash app is that it not considered a traditional bank and it refer program is to low not enticing" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6457695) VR Verified Reviewer Reseller > "What I like most about cash app is being an owner of an e-commerce store and selling in online social media platforms,I can accept online payments..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6325633) NL Nick L. Talent Buyer > "The fees are substantial and its hard to link multiple bank accounts" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6744854) Steven Craig W. Software Reviewer For Capterra > "I like cash app for birthday money from friends and other's or sometimes to buy stock inside of the app." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6828421) BF Bernardino F. Owner > "They just block my transactions for more tham 3 days with no reason and no explanation." [See full review](https://www.capterra.com/p/246167/Cash-App/#SoftwareAdvice___6450325) VR Verified Reviewer Owner > "I like how easy it is to receive payments and most of my customers have a cash app account so the platform is trusted." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7008273) SH SHERREE H. Owner > "Lately had issues with putting in a person's name, instead of their number, to find who I'm looking for." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6830044) OG Olivia G. Teacher > "Overall, my experience has been good and I haven’t had any issues so I’ll continue to use it versus other applications that are similar" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7141556) MM Megan M. Owner > "What i don't like about cash app is if you send the wrong person money you cant get it back unles" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6737342) ZN Zalman N. Operations Manager at MCA Track and GoACH > "The security and speed of transactions made it a real asset." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7034968) Paige F. Lead painter > "what activity.. 3 transactions .. no more than 75 dollars really .. that is what they said and there is nothing I can do to defend myself or clear..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6738264) NF Nathaniel F. Owner > "It makes it very simple to send and recieve money from friends and just as easily accept payments from customers." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6804310) EB Eric B. Owner > "Several years ago, my Square account was permanently closed due to an alleged violation of company policies." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6611040) Amee P. Owner > "It is easy to use. Whether it's adding money, using the card, sending or receiving money, it's all super simple." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7055504) MJ Markisha J. Sales managment > "if you get locked out your account and no longer have the number connected to the account, customer service won't be able to give access back into..." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6332036) KP Katina P. Author and Notary > "It is very simple and I like that there are no fees if you wait 2 days to get your money. " [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7004014) CM Casandra M. Hone representative > "They took my depositing money feature away for no apparent reason. " [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6396448) LL Leah L. Study Coordinator > "I also like the option to create a savings account through Cash App." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6669897) KR Kevin R. President > "I would recommend running 180 degress away from this application based upon customer support alone." [See full review](https://www.capterra.com/p/246167/Cash-App/#SoftwareAdvice___6579493) TD Thomas D. Owner > "I like that I can add cash and withdraw cash in minutes f" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6763023) KR Kevin R. President > "If you have a problem, you are basically out of luck as customer support is completely dysfunctional" [See full review](https://www.capterra.com/p/246167/Cash-App/#SoftwareAdvice___6579493) Michelle D. Multiple Roles > "I like that it is now being integrated as a payment solution through many payment interfaces" [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___6804145) SD Stephanie D. Owner > "Truly a unreliable payment source." [See full review](https://www.capterra.com/p/246167/Cash-App/#Capterra___7173997) [View Reviews](https://www.capterra.com/p/246167/Cash-App/reviews/) ## User interface [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) [Cash App](https://www.capterra.com/p/246167/Cash-App/) 4.23 (698) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) Cash App 6/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/246167/Cash-App/#features) ### Recognition PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Cash App ### Deployment & support PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cash App Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PayPal - By PayPal - Located in United States - Founded in 1998 Cash App - By Square - Located in United States - Founded in 2009 ## Popular Comparisons [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,296)](https://www.capterra.com/p/222572/Venmo-/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/222572-246167/Venmo--vs-Cash-App) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-246167/Stripe-vs-Cash-App) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170278-246167/Square-Payments-Processing-vs-Cash-App) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/212826-246167/Google-Pay-vs-Cash-App) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Contact vendor for pricing Price $0/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/246167-275802/Cash-App-vs-Square-Point-of-Sale) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [Cash App](https://www.capterra.com/p/246167/Cash-App/)[4.23 (698)](https://www.capterra.com/p/246167/Cash-App/reviews/) vs [Plaid](https://www.capterra.com/p/174384/Plaid/)[4.39 (105)](https://www.capterra.com/p/174384/Plaid/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174384-246167/Plaid-vs-Cash-App)