# Compare PayPal vs Amazon Pay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PayPal and Amazon Pay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/207944-247554/PayPal-vs-Amazon-Pay --- # PayPal vs Amazon Pay Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PayPalAmazon Pay2/4 selected [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 [## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [153 reviews](#user-reviews) Positive 145 Neutral 6 Negative 2 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 23,599 reviews from payment processing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.5 Expense Tracking 3.9 73%Fit Missing features Feature ratings Data Security 4.7 Online Payments 4.7 Payment Fraud Prevention 4.6 Debit/Credit Card Processing 4.6 Expense Tracking NA User satisfaction User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 User satisfaction 4.6 User reviews[153](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. Best for Not provided by vendor ## User reviews Pros & cons Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) Abhishek P. Associate Developer > "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601) MW Mateja W. Consultant > "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095) NP Narender P. Customer Support Officer > "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077) PS Panneer S. system admin > "Some users have reported occasional technical issues, such as slow loading times or payment failures" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230) Ambrecia M. Dock Worker > "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646) TK Taylor K. Engineer > "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746) PM Priyanka M. NA > "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226) AD Aryan D. Web developer > "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972) MW Mateja W. Consultant > "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095) MA Mia A. Recruitment Coordinator > "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850) AN Ankita N. Student > "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763) VB Vittal B. Chief Product and Strategy Officer > "The reporting dashboard is fairly basic." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886) AD Aryan D. Web developer > "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972) PM Priyanka M. NA > "I discovered that it is sometimes hard to reach out to customer care support." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226) MC Mohamed C. Lecturer > "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857) BP Balabadhruni P. Studenr > "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251) Souleymane D. Training assistant > "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076) PM Priyanka M. NA > "Provides limited international support; hence, I could not recommend it to all my relatives and friends." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226) RP Raju P. Online Support Engineer > "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006) MC Mohamed C. Lecturer > "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857) MA Mia A. Worker > "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414) MC Mohamed C. Lecturer > "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857) LD Laura D. Medical Coder > "Amazon Pay saves all my address and card information for fast, easy transactions." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639) EC Emanuel C. Author > "For repeating supporters, we needed a hack." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040) CW Christine W. Accounts > "it's very convenient payment and offer a secure way to make online purchase" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778) AS Aryan S. Web Developer > "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping,..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552) TK Taylor K. Engineer > "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746) CK Chigurupati K. Student > "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288) AN Ankita N. Student > "I use Amazon pay mostly for gift card payments and it's amazing." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763) AP Aditya P. Software Engineer > "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976) PM Priyanka M. NA > "The rewards and discounts make it my go-to payment method with additional benefits." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226) SP Sanganagouda P. Assistant Professor > "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924) SS Subhobrata S. Co Founder and Lead- Client Success > "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417) KB Kristi B. CEO > "Sometimes not as seamless as it could be (extra logins, etc)" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029) EC Emanuel C. Author > "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040) Ananthu Krishnan S. Senior RPA Developer > "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301) Mohammed A. Article Assistant > "It is super convenient for all types of payments from metro to flight tickets." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968) Raj K. DGM (Marketing) > "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414) SS Subhobrata S. Co Founder and Lead- Client Success > "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417) JG Joanna G. Hotel posta > "I don’t like that may not be available in all countries" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092) MK Manjot K. Credit Counsellor > "It is fast, convenient, and works well with my Amazon account." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007) AS Akash S. Quality Assurance Engineer > "I just faced an issue sometimes when app crashes" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024) VR Verified Reviewer Student > "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188) Shaunak P. Data Platform Engineer > "This makes is slower that the other competitors which comes as independent app." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424) Mohammed A. Article Assistant > "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968) VM Vunnam M. IT Trainee > "Everything is left unorganised and the app is very slow." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535) MW Mateja W. Consultant > "This is due to its ease of use and the simple process of customers paying using Amazon details." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095) Ganisetti U. Student > "They are having some minor issues using Amazon pay." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740) EC Emanuel C. Author > "It’s convenient and secure and could be easily paired with our WooCommerce setup." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040) VR Verified Reviewer student > "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811) Aditya S. Test Engineer > "it is secure, fast and reliable and it is available on many sites, both national and international." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332) IG Ian G. Owner > "Incredibly difficult to interact with Amazon Pay Support." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141) JH Junaid H. CEO > "A safe and secure digitial wallet app for day to day use." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333) VM Vunnam M. IT Trainee > "I can say it is the worst payments app interface." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535) KB Kristi B. CEO > "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029) VR Verified Reviewer Software engineer > "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712) EC Emanuel C. Author > "The trust in the Amazon brand is really what helps with conversions." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040) Jason D. General Manager > "End users sometimes experience issues with certain card types/ banks that are international" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047) Aditya S. Test Engineer > "It's worldwide availability is also one of the good thing about it." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332) AM Augustine M. Health worker > "Does not work in all places around the world you would use the account in developed countries only" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859) MK Musonda K. Customer service officer > "its also safer and secure as an online method of payment." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6529848) VR Verified Reviewer QA Architect > "Wallet balance can't be added back to bank account" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442) TB Tara B. Billing > "The most easiest process to make payments on products purchased" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6676814) VR Verified Reviewer Market Planning Manager > "Customers visiting my shop who are not Amazon users won't have this seamless experience" [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413) AB Angelica B. University Intern > "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases..." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959) Sumegha A. Founder Director > "I could never work out how to use it as a stand alone pay app." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050) Yashasvi S. Assistant manager > "It's easy to use and also the cashback points are better than any other pay app." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6662708) WK William K. President > "Amazon as a processor is nothing to write home about." [See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848) [View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) ## User interface [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/) 4.62 (153) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) Amazon Pay 9/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features) ### Recognition PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports Amazon Pay is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Amazon Pay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PayPal - By PayPal - Located in United States - Founded in 1998 Amazon Pay - By Amazon Web Services - Located in United States - Founded in 2006 ## Popular Comparisons [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,296)](https://www.capterra.com/p/222572/Venmo-/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/222572-247554/Venmo--vs-Amazon-Pay) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-247554/Stripe-vs-Amazon-Pay) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170278-247554/Square-Payments-Processing-vs-Amazon-Pay) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Contact vendor for pricing Price $0/month 4.5 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/247554-275802/Amazon-Pay-vs-Square-Point-of-Sale) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Afterpay](https://www.capterra.com/p/229452/Afterpay/)[4.57 (308)](https://www.capterra.com/p/229452/Afterpay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/229452-247554/Afterpay-vs-Amazon-Pay) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.62 (153)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,698)](https://www.capterra.com/p/83891/Shopify/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-247554/Shopify-vs-Amazon-Pay)