# Compare PayPal vs Square Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayPal and Square Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/207944-275800/PayPal-vs-Square-Online

---

# PayPal vs Square Online Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayPalSquare Online2/4 selected

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.6 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,396 reviews](#user-reviews)

Positive

24,810

Neutral

1,062

Negative

524

[## Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.6 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [328 reviews](#user-reviews)

Positive

309

Neutral

8

Negative

11

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## Summary

* * *

Features in Shipping Software

Best performer

18 / 47

Only PayPal

-   Accounting
-   Activity Dashboard
-   Alerts/Notifications

18 / 47

Only Square Online

-   Customer Database
-   Customizable Branding
-   Delivery Tracking

User satisfaction

User satisfaction

4.6

User reviews[26,396](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

User satisfaction

4.6

User reviews[328](https://www.capterra.com/p/275800/Square-Online/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

Best for

Fit for anyone who wants to build a retail store, add online ordering for a restaurant and enable in-person pickup, or provide online appointment booking for your professional services.

## User reviews

Pros & cons

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

KK

Kapil K.

Development Head

> "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

Absana P.

Tier III Technician

> "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

SF

Sandra F.

Professor of Marketing

> "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

Absana P.

Tier III Technician

> "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

AS

Adewale S.

Officer

> "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568)

VR

Verified Reviewer

Sales

> "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734)

GA

George A.

Owner

> "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

NS

Natalie S.

Senior immigration Advisor

> "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346)

KF

Kam F.

Developer

> "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Yuriy Y.

Owner

> "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

BP

Bill P.

CEO

> "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Malisha C.

Property Manager

> "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

BY

Brian Y.

Visa Consulting Specialist

> "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

VR

Verified Reviewer

administrator

> "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122)

VR

Verified Reviewer

Sales Manager

> "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266)

SM

Sanaa M.

Instructor

> "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

MI

Mena I.

Assistant Manager

> "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Real Estate Law Clerk

> "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

RS

Radha S.

Legal Assistant

> "Reviews or holds on funds can happen with limited explanation, and resolving issues through customer support can be slow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

CM

Cedric M.

Owner

> "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640)

JE

JoBeth E.

CEO

> "Transaction fees, especially for instant transfers or business-related payments, can add up."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

Lake M.

Director of Education

> "This makes sales online, over the phone, through invoice, or on-site at events a breeze, and the platform is easy..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7118593)

Lake M.

Director of Education

> "We are an infrequent use organization, since we accept payments with this platform during events, it could be months..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7118593)

OP

Orlando P.

Owner

> "Square Online allows a Square user to create a website that directly integrates with the Square app."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6836498)

BK

Blerta K.

Language Instructor

> "Unable to automate the sending of reminder emails on homework submissions and schedule changes in classes, it remains..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7142598)

BK

Blerta K.

Language Instructor

> "In the case of a small language center like ours, we can get by with Square online."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7142598)

Christine B.

Pilates transformation expert

> "Square charges merchant processing fees, so they take a cut of every transaction which is never fun."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7120175)

MD

Matt D.

Founder

> "I have built an online store and completed online orders using this complete online selling tool"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6586484)

TV

Thomas V.

Market research interviewer

> "There was a little bit of a learning curve, which I always find difficult when trying to set up a new site or..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7079876)

JZ

Jesse Z.

Software Engineer

> "They provide many tools and services that serve a variety of needs for different businesses."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6885056)

OP

Orlando P.

Owner

> "The only thing I don't really like about Square Online is all of the fancier design features are locked behind..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6836498)

KG

Kyle G.

Accounting Manager

> "Square Online has been a reliable and useful tool for accepting payments and driving ecommerce as a whole in my..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6680128)

JC

John C.

Web Developer

> "You cannot create links to simple attached documents like PDF's (catalogs, help documents for your products etc.)"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6444170)

Lake M.

Director of Education

> "Square has been a powerful platform for our nonprofit."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7118593)

JC

John C.

Webmaster

> "You get passed from department to department and often they can't verify your profile to help you."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6864594)

VR

Verified Reviewer

Founder & Principal

> "Overall, they offer a robust service suite with sleek POS tools, a clean end-user UI, strong inventory management, and..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___5016786)

SE

Stephen E.

Financial accountant

> "The transactions work but the reports need careful editing and checking before the results can be input to the sales..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6713462)

JZ

Jesse Z.

Software Engineer

> "Overall, Square Online has simplified the needs for any business, but for small businesses in particular."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6885056)

JC

John C.

Web Developer

> "You cannot build an HTML block on a page to craft specific messages."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6444170)

Ryan P.

Graphic Designer

> "Overall, I find it easy to use, consumer friendly, great customer support and a total game changer for small..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7083746)

RS

Rachel S.

Equine Sports Therapist

> "I also which that Square was a little more tailored to service based businesses, as the items list always shows as an..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6295819)

KM

Kyle M.

Owner

> "It has been a good driver of revenue for our business, but I just often feel spots where I wish it was better and more..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6586530)

KM

Kyle M.

Owner

> "The square online site can't be customized with pictures and images."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6586530)

Carlie R.

Owner

> "I would 100% recommend using it for your business transactions"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___7100996)

GM

Gabriel M.

Owner

> "My system have glitches they will not help me fix."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6825895)

VR

Verified Reviewer

Physiotherapist

> "Customer service was quick to respond and very helpful in answering our multiple questions about using the service."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6862058)

JC

John C.

Webmaster

> "For large image repositories, this is death."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6864594)

JW

Jocelyn W.

Owner

> "The website builder was easy to navigate and the analytical were also very helpful."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6826004)

DB

Damon B.

Founder

> "However, the dashboard is more confusing than necessary and setting up product SKUs can be laborious."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6807211)

KM

Kyle M.

Owner

> "Lots of ability to add and customize products."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6586530)

DB

Damon B.

Founder

> "The clunky interface added confusion to the back end process."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6807211)

JF

Joe F.

Owner

> "Constant improvement in design options."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6835715)

PM

Patricia M.

Founder

> "They do not offer digital download options. "

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6587421)

VR

Verified Reviewer

Admin

> "Its user-friendly interface allowed us to quickly adapt, facilitating smooth credit card payments for our customers."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6227857)

JC

John C.

Web Developer

> "To do so, you have to reset the site and loose all your work."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6444170)

PM

Patricia M.

Founder

> "My experience has been amazing and I have gotten other people to create their FREE website also on this platform."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6587421)

John P.

Author/Editor

> "The connectivity can be spotty at times and it can crash on mobile devices at inopportune times."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4914026)

VR

Verified Reviewer

Physiotherapist

> "As selling on-line was new to us, the ease of set-up was very welcome."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6862058)

HT

Heather T.

Company Director

> "Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4077695)

SS

Sadie S.

Owner

> "This was nice and helpful to be able to add online orders to our business"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6587410)

VR

Verified Reviewer

owner

> "Serious bug on shipping profile setting."

[See full review](https://www.capterra.com/p/275800/Square-Online/#GetApp___5054308)

PM

Patricia M.

Founder

> "I loved the functionality then and definitively love where they have grown and what they offer. "

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6587421)

JA

Jennifer A.

instructor

> "You can grow your business with Square but the website integration was not ideal for my boutique fitness studio."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4719283)

JC

John C.

Webmaster

> "The design is intriguing."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6864594)

CR

Caretha R.

Business Owner

> "So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2918497)

MW

Margaret W.

Artist

> "Very simple and streamlined for business use."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6740077)

SH

Stephanie H.

Owner/Head of Hospitality & Sales

> "Also, getting photos to appear on the same item across devices (Square register, Square app, Square online) hasn’t..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907081)

GM

Gabriel M.

Owner

> "The instant deposits very great."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6825895)

VR

Verified Reviewer

Founder

> "The inability to do instant transfers until you've processed a certain amount of payments, payroll fees being deducted..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2908499)

SS

Sadie S.

Owner

> "Love having my library easily integrated"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6587410)

HT

Heather T.

Company Director

> "Customer service and knowledge of staff is not what it should be and information regarding fees is unclear."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4077695)

VR

Verified Reviewer

Admin

> "Square Online has been a boon for our salon's transaction management and e-commerce."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6227857)

BE

Brenda E.

Small Business Owner

> "It has a hard to find menu to click and choose pickup or ship their order and it has to be done before you start..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2926160)

PD

Presley D.

Medical Billing Specialist

> "The ease of taking debit/credit payments anywhere !"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6557817)

TT

Thomas T.

Website Developer

> "There were a few items that required some Googling to resolve on my first try, but I expected this and would not..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4282455)

MC

Mihaly C.

Manager team

> "my general experience is ok regarding square online if you are starting a small or big business square is what you need"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6235101)

JR

Jeff R.

Owner

> "Nobody has ever followed up after either of these calls."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4816991)

ML

Michael L.

Owner

> "Square has delivered exactly what they promised and the system is intuitive and easy to use."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6588908)

DP

Dana P.

Sole proprietor

> "It was also incredibly difficult to sync my square store to my Facebook page; I still can’t tag my products on my..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2919082)

JL

John L.

President

> "Square Online is easy and simple to use. "

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6586690)

TH

Tracy H.

Creator/Owner

> "The biggest issue I have is more with the website portion that is connected through Weebly and how it doesn't..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907012)

MS

Mikaela S.

Assistant Manager

> "Square Online is a great website builder!"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6779767)

ML

Michaeline L.

Owner

> "Have to be careful about generating a shipping label because you only get one chance. If a shipment requires two or..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907140)

YD

Yasmin D.

Ceo

> "I like square because it’s very easy to use"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6761385)

HT

Heather T.

Company Director

> "There are a LOT of hidden costs with Square."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4077695)

PD

Presley D.

Medical Billing Specialist

> "Low prices also!"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6557817)

JA

Jennifer A.

instructor

> "Probably my own fault but not a real website & not searchable."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4719283)

John P.

Author/Editor

> "I love I can access it from my mobile device."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4914026)

KS

Karl S.

Owner

> "My Square inventory never matches my real counts because I have to manually adjust for bundles."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907071)

JR

Jeff R.

Owner

> "Square has an excellent user interface (Dashboard) and all the services I need ..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4816991)

SP

Suzanne P.

Owner

> "Mt merchant services account had monthly charges, whether it was used or not and inventory was not integrated with..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907524)

DS

Darcy S.

admin

> "I have also purchased stuff from others that use square and its just wonderful for everyone."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6145267)

LB

Laura B.

C.E.Doe

> "Some editing features are difficult to understand when adding pages or sections to online platform."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2908288)

ER

Edward R.

House Cleaner

> "Easy to navigate and flexible with being able to switch out text easily via the business owners needs in how the site..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___4292311)

AG

Abhyona G.

Owner

> "I also dislike the fact that I am unable to pick and choose what types of services require a contract and which ones..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907022)

AG

Ashley G.

Owner

> "This makes everything easier for my small business."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___5007164)

CO

Carmen O.

HR Coordinator

> "The only thing I am not so fond of is the way the images are displayed, all are supposed to be on a fixed template."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907003)

DS

Darcy S.

admin

> "This is a great way to help me and my customers with easy payment."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___6145267)

CG

Cecilia G.

Nail tech

> "Only thing is that if a client cancels and decides to keep there card on hold I can’t charge them"

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907163)

DR

Dan R.

Co-Owner

> "Square Online enabled us to turn our existing managed inventory into a contemporary and stylish website that had us..."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907687)

SC

Sarah C.

Owner

> "Had a little trouble trying to offer shipping for some customers and free shipping for others based on their area."

[See full review](https://www.capterra.com/p/275800/Square-Online/#Capterra___2907001)

[View Reviews](https://www.capterra.com/p/275800/Square-Online/reviews/)

## User interface

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,396)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

4.64 (328)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

PayPal

18/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

Square Online

18/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/275800/Square-Online/#features)

### Recognition

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

Square Online is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

Square Online

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

$0.29

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Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,686)](https://www.capterra.com/p/83891/Shopify/reviews/)

$49/month

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$29/month

4.5

Features

4.4

4.6

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4.5

[View full comparison](https://www.capterra.com/compare/83891-275800/Shopify-vs-Square-Online)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$0.29

Price

$0/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

$49/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143461-275800/Squarespace-vs-Square-Online)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,662)](https://www.capterra.com/p/169007/Wix/reviews/)

$49/month

Price

$17/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-275800/Wix-vs-Square-Online)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[4.19 (1,378)](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/reviews/)

$49/month

Price

$9.99/month

4.5

Features

4.0

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/182500-275800/GoDaddy-Website-Builder-vs-Square-Online)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (331)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/134005-275800/PrestaShop-vs-Square-Online)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/)

$0.29

Price

$25/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet)

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (328)](https://www.capterra.com/p/275800/Square-Online/reviews/)

vs

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

$49/month

Price

$39/month

4.5

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131883-275800/Bigcommerce-vs-Square-Online)