HelmBot vs Primo: Which is a better fit?

Kalyn: Hi. I'm Kalyn, and I'm the owner/operator of my business. This review is for HelmBot, which I give a five star review for, and for more reviews like this, click below. Before I chose home HelmBot I did look at other software packages and contact retention management program, such as Mindbody and Acuity, and there was a free one that I looked at. They just weren't adequate, I knew for what I needed. They weren't as integrative as I wanted them to be. One of them was so big, I didn't trust that I could get the specialized care I knew I needed for my industry, and HelmBot was the natural choice. The reason I chose HelmBot initially was because I knew who the developers were, they were flip centers owners. They were committed to the nice, smooth running of a flotation tank center. I think they've expanded beyond float centers at this point. But six years ago, when I started my business, that was really all they handled. I can book my appointments, I can integrate with my website, I can do everything on my phone. It not only keeps track of my appointments, it keeps track of my retail sales, it keeps track of the metrics on my flotation tank. So I know I can enter how much water I've added, how much salt I've added, how many chemicals I've added, and everything I need to know. I can keep track and see through reports how my tanks, the health of my tanks are doing, nobody else offered that. I mean, everything from taxes to reports, to keeping track of my customers and sending up follow-up letters, it's all there. The people behind HelmBot made it really easy to get started. I am not computer native and I'm the learning curve. So they were very patient with me, and whenever I had a question, they answered it right away. They had some videos, just a few videos, now they have many more For training and I really appreciated that. If you are a flotation tank center owner, I don't think there's a choice, I mean, get HelmBot. If you are a spa or a beauty shop or whatever, another industry, get HelmBot. The people are responsive. They are real people. They're not some huge corporation. They are a small company that really cares. I just don't think you could make a better choice. HelmBot is the only software package I will ever use.