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Dentists and Chiropractors with ChiroTouch, Genesis, Dentrix, EagleSoft, Open Dental, & Dentrix
Private orthodontic practices, private pediatric dentistry practices, multi-specialty practices, dental service organizations (DSOs), and orthodontic service organizations (OSOs).
Again it is super easy to use and allows you to have real time progress in how thins are going in the clinic so we know where we need to improve or what is going well at all times.
Occasionally the server fails to update and I have to write in to let them know.
These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.
Limited in some data tracking in Chirotouch integration. I.e. Patient Information tracking).
Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track.
Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle.
Definitely unique as it is integrated with our EHR (CT) and there's nothing like it. Easy to use, clean interface, user friendly, attentive support.
The features rollout has been slow during the pandemic, but I am not sure that is something that they can even control.
If you have used any other orthodontic software you will be pleased to know this is by far the best.
Secondly, the letter system is this HTML thing that does not work like Word or Google Docs, so image placement and customization of letters is very restricted.
It's been great, they are awesome to work with and have a cool website for everyone to interact from other places and share what we would like done in updates.
It's hard to navigate and create an acutal report for just broken brackets. Instead I have to run a report for codes then investigate each patient on that report.
I really love that we are cloud based, makes working remotely very easy. There are a lot of things I love about Cloud 9.
Trouble with sending out reminders from time to time.
They have great customer service and will accommodate when you call for help.
When you open up the treatment card and you go to look at the images and then go back you have to use the drop down to open the treatment card again.
BlueIQ
Top FeaturesCloud 9 Ortho
BlueIQ
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Cloud 9 Ortho
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