--- title: "Compare 800.com vs Global Call Forwarding 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare 800.com and Global Call Forwarding based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/208208-230253/800-com-vs-Global-Call-Forwarding" page_type: "comparison" language: "en" --- # 800.com vs Global Call Forwarding Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 800.comGlobal Call Forwarding2/4 selected [800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) [Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/)[4.9 (54)](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) [## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment CR Based on [364 reviews](#user-reviews) Positive 341 Neutral 15 Negative 8 [## Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/)[4.9 (54)](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) Starting Price $7.95/month Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [54 reviews](#user-reviews) Positive 53 Neutral 1 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Twilio 4.4 (512) * * * Starting Price $0.01 Usage Based Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zoho Voice 4.0 (46) * * * Starting Price $34.00 Per User,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,282 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit High performer Feature ratings Call Routing 4.7 Mobile Access 4.9 Call Transfer 4.7 Alerts/Notifications 4.7 Call Recording 4.7 65%Fit Missing features Feature ratings Call Routing 4.9 Mobile Access NA Call Transfer 4.9 Alerts/Notifications NA Call Recording 4.8 User satisfaction User satisfaction 4.7 User reviews[364](https://www.capterra.com/p/208208/800-com/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.9 User reviews[54](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.9 Customer support 4.9 Price starts from Price starts from $149Flat Rate, Per Month - Free version - Free trial Price starts from $7.95Flat Rate, Per Month - Free version - Free trial Best for Best for 800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type. Best for Not provided by vendor ## User reviews Pros & cons CR Calvin R. CEO > "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) RK Robert K. Administrator > "The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7156256) JP Justin P. Owner > "I can upload company logos, change interface colors, and personalize call flows and voicemail messages, all of which reinforce my..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7188176) CH Chris H. CMO > "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873) VR Verified Reviewer Managing Partner > "Excellent value for the money, Get to pick local or 800 numbers, has really nice answering service, Can track all of your calls..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7181331) KL Kiersten L. Managing Director > "Some issues with calls being immediately dropped ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) CR Calvin R. CEO > "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) TF Tracy F. Chief Growth Operations Officer > "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125) DT Donald T. Owner > "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624) JT Jeannita T. Managing Member > "The online interface is not exactly intuitive." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) LW Lena W. Owner > "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499) MV Mayank V. owner > "The final monthly cost includes some mandatory regulatory fees that add up." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524) RM Royneisha M. Dispatcher > "The call forwarding and tracking features are helpful, especially for business owners who want to separate personal and business..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) KA Karen A. VP of Ops > "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262) BB Brent B. Owner > "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) JT Julia T. Concierge beauty services > "The lack of options and information within the application." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950) HM Hilda M. CEO > "The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) ET Elvia T. Mold Technician > "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) HM Hilda M. CEO > "The platform helped me separate business and personal calls, which improved organization and communication with customers." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) BA Betty A. CEO > "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its overall..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122) JP Justin P. Owner > "Aside from that, 800.com has strengthened my company's branding, communication, and decision-making, and I'm satisfied with it..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7188176) WC Wayne C. Owner > "The billing is a bit of an issue for me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762) CR Calvin R. CEO > "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) MC Micah C. Business Analyist > "Was disappointed in not having the ability for tracking call lengths." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606) KL Kiersten L. Managing Director > "We were able to set up a very professional voicemail in a short amount of time using the built in tools ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) CO Cynthia O. Solopreneur > "The platform and verification to get the system up and running is excessive and very labor intensive" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455) RM Royneisha M. Dispatcher > "The setup process was simple, the app is easy to navigate, and features like call forwarding and tracking make staying organized..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) AP Arziki P. CEO > "The only complaint I would have is with the text-verification feature." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676) AB Ajah B. Interior Designer > "It’s a solid solution for small business owners who need a reliable communication system without something overly complicated." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538) DB Daniel B. Owner > "I canceled my service last year and I just see they charged my credit card several hundred dollars." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076) JR Jennifer R. Senior Director of Global Marketing > "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673) LR L. R. Chief Executive > "Not sure what I don't enjoy about 800.coms service." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738) JT Jeannita T. Managing Member > "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) JT Joseph T. Agent Broker > "I was unable to get my old 800# reactivated, even though no one is using it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194) ES ESMAT S. MANAGER > "EASY TO USE, FAST CUSTOMER SERVICE, WEBSITE IS SELF-EXPLANATORY, BEING ABLE TO CONTROL VOICEMAIL AND WAITING OPTIONS REMOTELY IS..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7179725) LG Lucas G. Owner > "sometimes the app wouldnt notify me of calls coming in." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007) Lamone J. Web Design Artist > "I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls;" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719) CM Carl M. CEO > "I don’t always receive my calls or notifications when someone calls." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616) RM Royneisha M. Dispatcher > "I also appreciate being able to separate business calls from personal calls without needing another device." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) JS Julian S. CEO > "App is a little glitchy." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) BV Bhargav V. Owner > "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606) AS Amitai S. Owner > "The cost is high for the level of service provide." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095) HM Hilda M. CEO > "What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) GL Gabriel L. Sales Division > "Sometimes my calls drop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838) HM Hilda M. CEO > "It also helped my business appear more credible and established, which is important when building trust with clients." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) RE Robin E. CEO > "Pricing is a little too high, could be better." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801) JP Justin P. Owner > "What I liked most about 800.com is that it delivers a complete telecom solution in one place." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7188176) AM Adriana M. Vice President > "There isnt anything to add in this category" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496) BB Brent B. Owner > "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) MD Matt D. Director of Marketing > "Do not need IT support." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393) JS Julian S. CEO > "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were especially..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) MN Mark N. Managing director > "Hard to have a con" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203) GS Gabby S. CEO > "Overall, 800.com has been a solid tool for managing business calls and communication." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937) DD Dan D. Owner > "Works great on desktop but lacks the ability to answer calls on desktop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) NV Nina V. CMO > "The call tracking and analytics are especially helpful for businesses that want insight into their calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025) GC Gregory C. President > "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how it..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) LH Les H. Director > "Along cones 800.com and we now have very affordable forwarded toll free and a great vanity number to boot!" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7168548) GS George S. CEO > "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393) Lamone J. Web Design Artist > "They are very understandable people that really care about their clients and their businesses. If difficult times arrive they are..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719) DD Dan D. Owner > "Have not had any need to interact with the 800.com team." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) AN Anna N. Founder > "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642) XB Xenia B. Executive Director > "Was very difficult to set up, not sure if mine is setup correctly." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738) MB Mike B. Web Consultant > "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and makes..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038) GC Gregory C. President > "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) JG Jeremy G. Partner > "Great features for a growing business, but overshadowed by restrictive limits and hidden costs :))))" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7173474) KR Karlee R. Office Manager > "I don't like the call forwarding, however I understand it is a way for them to to track calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716) WW William W. Managing Partner > "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622) VM Victoria M. Office Manager > "I wish voicemails went to the extension, not all to me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548) ML Michael L. Owner > "Features and prices for unlimited phone service and vanity number options were better than other carriers" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) SE Sonya E. Manager > "I can someone called me back to help me, but I wasn't able to talk @ that time." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672) ML Michael L. Owner > "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) JT Jeannita T. Managing Member > "The online interface is not exactly intuitive." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) GM Goran M. Regional Sales and Support Manager > "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459) MN Mark N. Managing director > "Hard to have a con" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203) AB Axel B. COO > "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make our..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647) KL Kiersten L. Managing Director > "Some issues with calls being immediately dropped ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) SB Sharmin B. CEO > "Even if you have to add the new number or change forwarding, it is easy to do so." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7172947) ET Elvia T. Mold Technician > "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) JW Jeff W. Owner and Founder > "Calls are handled exactly as I specified, audio quality is superb." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7186166) LR L. R. Chief Executive > "Not sure what I don't enjoy about 800.coms service." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738) JR Jennifer R. Senior Director of Global Marketing > "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673) JT Joseph T. Agent Broker > "I was unable to get my old 800# reactivated, even though no one is using it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194) [View Reviews](https://www.capterra.com/p/208208/800-com/reviews/) DW Diane W. Consultant > "Stellar experience in using Global Call Forwarding and being acknowledged quickly when I have reached out to..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7080267) CD Christopher D. CEO > "Remembering the name of the company and the URL to make configuration changes is difficult, silly issue, I know." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7094234) BV Bart V. mng dir > "The call quality is crystal clear with no noticeable delays or dropped connections, which is crucial for..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7007144) JT Joselo T. Director Customer Support and IT > "After being a customer for the past couple of months, it seems some process maturity is needed as some of the..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6836362) JR Jose R. Network and Telephony Expert > "Self-Management Platform, Quick response to any of my requirements and Excellent operation of all the services." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6855962) BN Brian N. President > "We have had issues with other companies like lack of customer service." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7069577) JC Jenny C. Executive Assistant to the CEO > "It’s the perfect solution for businesses needing consistent, efficient communication management" [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6525435) BN Brian N. President > "The site is a bit tough to figure out for those of us who aren't as tech-savvy. " [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7069577) GB Gerard B. IT Director > "Their transparency and helpful nature made asking for help and getting detailed answers very simple" [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6880622) VL Vince L. Sales Development Representative > "Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6052772) JC Jenny C. Executive Assistant to the CEO > "What really stands out is their continuous system upgrades, which are amazing and incredibly helpful." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6525435) JB Japie B. Chief Technology Officer > "The fact that I have to start the trial with my credit card." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7006383) JC Jenny C. Executive Assistant to the CEO > "What I like most about Global Call Forwarding is their reliability and flexibility." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6525435) JT Joselo T. Director Customer Support and IT > "It's frustrating and annoying" [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6836362) CC Chris C. Integrative Coach > "Love it, my account manager from before was so helpful all the time and would really go out of his way to help..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7079012) AB Antonio B. Director > "Documentation requirements a bit too heavy for foreign implementation." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___4712702) GB Gerard B. IT Director > "The Global Call Forwarding platform will save us time!!" [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6880622) PN Peter N. Project Manager > "I was skeptical at first because of the reviews and I couldn't know if this is valid or not so perhaps the con..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___4851564) PP Peter P. Practice Manager > "Voicemail transcription But most importantly the Support is outstanding. " [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6656886) DF Derek F. Vice President - Miiddle East and Africa > "In today's world, it can be difficult to find companies that truly prioritize customer satisfaction." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___4734083) BV Bart V. mng dir > "The pricing is competitive compared to other services, offering good without hidden fees." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7007144) AG Alessandra G. Creative director > "That we cannot receive TXT messages from a computer generated codes." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___3329096) JC Jenny C. Executive Assistant to the CEO > "We've been using this call forwarding service for over three years, and it has been fantastic." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6525435) MB Matt B. Director of Sales > "I have yet to have a single issue with the product so I can't speak to that." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___2894329) AT ADIL T. HAND SURGEON > "I really appreciate their Professionalism and their business." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7093286) VL Vince L. Sales Development Representative > "Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6052772) CD Christopher D. CEO > "I will stay a customer for a long timez" [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7094234) BN Brian N. President > "The site is a bit tough to figure out for those of us who aren't as tech-savvy. " [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7069577) JC Jenny C. Executive Assistant to the CEO > "The setup is easy, and their customer support has always been prompt and helpful." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6525435) JT Joselo T. Director Customer Support and IT > "After being a customer for the past couple of months, it seems some process maturity is needed as some of the..." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6836362) KB Keith B. Support Analyst > "It has always worked without any problems." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___6836383) BN Brian N. President > "We have had issues with other companies like lack of customer service." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7069577) JB Japie B. Chief Technology Officer > "This is a very simple to use platform." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___7006383) DF Derek F. Vice President - Miiddle East and Africa > "In today's world, it can be difficult to find companies that truly prioritize customer satisfaction." [See full review](https://www.capterra.com/p/230253/Global-Call-Forwarding/#Capterra___4734083) [View Reviews](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) ## User interface [800.com](https://www.capterra.com/p/208208/800-com/) 4.71 (364) [Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/) 4.89 (54) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 800.com Top features 27/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/208208/800-com/#features) Global Call Forwarding 20/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/230253/Global-Call-Forwarding/#features) ### Recognition 800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports Global Call Forwarding Best Value Telephony Software (2026)  Best Value Telephony Software (2023)  Best Value Telephony Software (2022)  ### Deployment & support 800.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Global Call Forwarding Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 800.com - By 800.com - Located in United States - Founded in Global Call Forwarding - By Global Call Forwarding - Located in United States - Founded in ## Popular Comparisons [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $149/month Price $29/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-208208/RingOver-vs-800-com) [Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/)[4.89 (54)](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $7.95/month Price $29/month 4.8 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-230253/RingOver-vs-Global-Call-Forwarding) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $149/month Price $25/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-208208/Nextiva-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $149/month Price $30/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $149/month Price $350/year 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-208208/3CX-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) $149/month Price $19.95/month 4.6 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174109-208208/Ooma-Office-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $149/month Price $10/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/208208-208535/800-com-vs-Zoom-Phone) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) $149/month Price $27/month 4.6 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/190976-208208/Dialpad-Sell-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) $149/month Price $24/month 4.6 Features 4.1 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/187525-208208/Virtual-Office-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) $149/month Price $29/month 4.6 Features 4.1 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-208208/JustCall-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.21 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) $149/month Price $40/month 4.6 Features 4.1 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/184709-208208/Aircall-vs-800-com) [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) vs [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) $149/month Price $18/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/208208-215555/800-com-vs-Clarity-Business-Phone-System)