# Compare RMS vs Lightspeed 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RMS and Lightspeed based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/208354-233553/RMS-Cloud-vs-Lightspeed --- # RMS vs Lightspeed Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RMSLightspeed2/4 selected [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[3.9 (158)](https://www.capterra.com/p/233553/Lightspeed/reviews/) [## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 366 Neutral 29 Negative 17 [## Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[3.9 (158)](https://www.capterra.com/p/233553/Lightspeed/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 3.7 Ease of Use 3.6 Customer Service 3.4 Reviews Sentiment DO DO LP Based on [158 reviews](#user-reviews) Positive 116 Neutral 28 Negative 14 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### WebRezPro 4.6 (211) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Peek Pro 4.7 (794) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### PacsoftNG 0 * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 0% of reviewers rated it above 4 stars * * * ### MarinaOffice 4.5 (20) * * * Starting Price $2500.00 Per Feature,One Time Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 5,165 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Not enough reviews Feature ratings Online Booking 4.2 Booking Management 3.7 Calendar Management 3.1 Availability Management \-- Channel Management 3.0 \--%Fit Missing features Feature ratings Online Booking NA Booking Management NA Calendar Management NA Availability Management NA Channel Management NA User satisfaction User satisfaction 4.4 User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.5 User satisfaction 3.9 User reviews[158](https://www.capterra.com/p/233553/Lightspeed/reviews/) Ease of use 3.6 Functionality 3.7 Value for money 3.4 Customer support 3.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas. Best for Marine/Boat Dealers and Retailers Powersports Dealers and Retailers Motorcycle Dealers and Retailers Recreational (RV) Dealers and Retailers Trailer Dealerships Golf Dealerships ## User reviews Pros & cons AO Ahmed O. Ceo > "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) Lokith K. Managing Director > "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866) CP Coral P. Owner/Manager > "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) AO Ahmed O. Ceo > "However once training started, after 2 session the team stopped as many options was not set properly." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) JK Joanne K. Director > "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913) SJ Sue J. Accounting Manager > "You write a message and often never hear anything back, despite multiple attempts." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768) AP Angela P. Reception Manager > "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407) LLL Leah L L. Hotel Manager > "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864) SK Sunil K. Business > "I will recommend to my colleagues to run it" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972) CP Coral P. Owner/Manager > "Setting new rates confuses me." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) SS Sunny S. General Manager > "Ease of use, easy to train new staff on. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505) AO Ahmed O. Ceo > "Fail to connect any of OTA." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) PS Patricia S. Property manager > "Support staff can easily guide you remotely" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830) AO Ahmed O. Ceo > "From the first day of training the things has stopped working again. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) TH Taylor H. Assistant Manager > "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925) LG Louri G. Horse Park Manager > "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357) KC Karen C. Manager > "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406) KD Karen D. Owner > "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150) CC Cathleen C. Director > "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179) RG Ronyce G. Manager > "Send out confirmation form has too many steps" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280) SB Scott B. Campground Manager > "Ease of use is not always simple but customer support is very helpful" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625) MN Marthie N. Rooms manager > "Often very sluggish especially reports when updates are done behind the scenes" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975) Hollis H. CFO > "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243) KF Kimberly F. Office Supervisor > "Our on line booking has major issues and no one can find a fix." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131) SjM Sara jane M. Manager > "With previous PMS systems experience it has been easier to help me find what I need in the RMS system." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) JS Jenny S. manager > "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795) LMS Llana Melissa S. Online Instructor > "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429) MV Michelle V. Owner > "not enough training hours, I'm sure there's a lot behind the scenes I don't know about" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120) AL Alver L. owner > "it is easy to use the calendar, I only use the calendar to manage my bookings" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681) RS Roger S. COO > "Language support is useless we need more than English please" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035) GO Gayle O. Property Manager > "I love the service of RMS." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4751946) DB Danielle B. Proprietor > "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933) AS Anni S. Manager > "Clean interface and easy manipulate ." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750) AL Allan L. Manager > "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563) AH ALAN H. OWNER > "Ease of use for front desk employees, the backend for management that allows us to customize messaging for guests from reservation..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2844686) RW Ruth W. Office Administration > "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705) TM Takreem M. Managing Director > "cloud based system, has a lot of wonderful features, fantastic customer service team." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593) Elizabeth H. Executive Assistant > "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651) LG Lesa G. manager > "What I like the most about this software is the Charts or reservation search option to find a guest reservation." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2787776) BK Bruce K. Manager > "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518) VY Vikky Y. Owner/Manager > "many people in the industry are familiar with RMS making training new staff easier" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387) SH Staci H. Site Manager > "That I don't have a RMS training manual handy when I need to look something up. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007) MV Michelle V. Owner > "The system is easy to use on a daily basis and training staff on the day to day running's is simple enough." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120) EPC Eric PaoYu C. Franchise Director > "not much interaction with the customer service, such as email marketing" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997) BO Barry O. owner > "It intergrates with our other systems and provides great reporting and simple input of data" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408) JC Jeanette C. Manager > "There are some glitches that are annoying" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362) PJ Paula J. Manager > "RMS cloud is accessible from different devises, I can access from home or when I am away from work." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) CM Carole M. Marketing Officer > "Not being able to omit certain guests from scheduled emails & EDM content options are very limited." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2153226) HA Henriette A. Manager > "It has some good features and generally is easy to use - especially when notified of system alterations." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907) DJ Debbie J. Director > "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863) AS Angie S. Proprietor > "User friendly and easy to teach new staff, provides all information as required" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267) LN Leo N. President > "Companies which use cash accounting (like ours) do not have access to detailed transaction reporting." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2100239) GF Guy F. Motel Manager > "It was easy to learn and the help made learning everyday functions easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003) LH Logan H. RV Park Manager > "Some stuff is a bit difficult to implement" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320) MG Muthiah G. TRAVEL CONSULTANT > "Mainly easy to handle Room reservations." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321) PK Peter K. Withheld > "They also service the military, so are not an ethical company. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774) TD Tylor D. Operation Manager > "All the different features it has to offer" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905) PJ Paula J. Manager > "I find at times that there are things I would like changed but this is not easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) RS Robert S. co-owner/ manager > "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214) CF Chris F. Director > "Our venue is not big enough for me to use all the features on a daily basis. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145) SjM Sara jane M. Manager > "Every single tech and service associate I have spoken with is super knowledgeable and helpful!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) AW Angie W. Manager > "The background building, especially rates was the most difficult." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624) Elizabeth H. Executive Assistant > "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651) KH Karlene H. Leasing > "Doesn't seem to be addressing our needs for a campground/RV" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356) [View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) DO Dori O. Service Advisor > "The user interface is very simple." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___6557315) CZ Chris Z. GM > "Lightspeed Payments lets the credit card frauders win. When you get chargebacks for orders that Lightspeed said were ok to ship - they will not accept..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#SoftwareAdvice___6810306) DO Dori O. Service Advisor > "The screens are easy to read." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___6557315) ET Eric T. Director, Digital Transformation > "The team at Lightspeed has taken great strides to improve the functionality, but in some cases, the UX has become even worse as the system becomes..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___6835378) LP Lindsay P. Parts Manager > "I appreciate the options for multiple BIN locations (as we have more than one workspace), the availability to see the Yamaha availability from an..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150980) ET Eric T. Director, Digital Transformation > "It's built on what feels like an archaic platform. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___6835378) KC Karen C. Office Manager > "The huge Custom Reporting module makes it easy to track and extract almost any combination of factors into one place for easy editing, copying, and..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3168365) TS Tom S. CFO > "Making adhoc queries is difficult." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___6745690) LB Lisa B. General Manager > "The reports feature is quite unique because Lightspeed makes it really easy to design reports that any Manager wants to be able to pull along with the..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3357267) MT Michelle T. Owner Operator > "Instead I was met with \[sensitive content hidden\] defending their stance, he managed to apologize for how I felt, instead of taking some accountability..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#SoftwareAdvice___6210546) KC Karen C. Office Manager > "We were one of their an early Marine Sales and Service customers and they worked closely with us to tailor many features and defaults to more closely..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3168365) VR Verified Reviewer parts and sales manager > "customer support is non existent (which sucks because every upgarde loses more and more of the stuff you need)3- way to expensive for all the headaches..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#GetApp___4032046) NV Nathan V. Secretary of Ministry > "I said that to say this, without the incredible performance, kindness, patience and persistence of the lightspeed team, I would have never been able to..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3454323) MT Michelle T. Owner Operator > "Recently, I had made a bold request to have a partial refund, which was also declined. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#SoftwareAdvice___6210546) VO Vanessa O. Managing Partner > "Our service team appreciated the app for repair orders - clocking on and off a job, entering notes, etc." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328578) MC Malary C. Operation Lead > "As a marina based company that uses LightSpeed for everything it is most difficult when it comes to monthly billing (the actual payment collection..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328516) VO Vanessa O. Managing Partner > "I love that similar parts can be tied together (think multiple supplier selling the exact same part - you can see if you have inventory for that one..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328578) EK Evelyn K. Accounting Manager > "eg "Refunded by company cheque" in the bank reconciliation - would like to see customer name or cheque number; Documents often locked even when the user..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) VO Vanessa O. Managing Partner > "The colour coding in the estimates and repair order screen is awesome at helping us stay organized." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328578) EK Evelyn K. Accounting Manager > "Nowhere near enough time to train a dozen staff in several departments; Lightspeed was supposed to be set up for Canadian customers, but there was no..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) MM Michel M. Data Analyst > "I like that we are the customers of lightspeed and can petition for changes to include new features and things based on our needs." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150965) MC Mark C. IT Lead & Sales / Finance > "Bandage solution is to buy local printers for every machine. When logging out of one computer and into another computer the session kills all activities..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3344024) KLS Kathy Larsen S. Administrative Manager > "I like that we can customize our Desktop with the most relevant individualized information." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151143) EK Evelyn K. Accounting Manager > "We find this very frustrating; You can't use letters in reference / document numbers; The "distribution" category carries across invoices, even when..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) PH Patty H. Bus Mgr > "It is not really clear how programming chooses the changes/improvements they focus on it would be really nice to have a weighted system that would allow..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151435) KLS Kathy Larsen S. Administrative Manager > "The Storage Reservations and Customer Accounts don't link together. When we update a customer account, it does not update the Reservation information." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151143) PM Paige M. General Manager > "We are currently demoing and evaluating other systems that are available to us and will be moving on as soon as possible. IF LIGHTSPEED WORKED, it..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151271) SH Scott H. General Manager > "Also, we cannot get payment Terminals that work with Lightspeed in Canada and it doesn't seem to be a big deal to them. How can dealers using their..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328731) WT Wai T. parts clerk > "Clear and accurate information for our parts inventory is very helpful in the parts department" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176571) VR Verified Reviewer parts and sales manager > "I could write a book on how bad this software is but here are the big things1-not user friendly at all has no basic info readly to go for the user." [See full review](https://www.capterra.com/p/233553/Lightspeed/#GetApp___4032046) VO Vanessa O. Managing Partner > "Love that pricing can be automatically updated, both in the parts module and the major unit module." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328578) TM Tiffany M. Accounting manager > "Some windows can be small/hard to see eg: bank recs, some windows do not minimize enough to see full screen on a smaller laptop." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151218) MC Mark C. IT Lead & Sales / Finance > "With quick internet speeds, the system works well but on slower speeds it can grind to a hault." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3344024) EK Evelyn K. Accounting Manager > "Initial set-up and training were horrible; My chart of accounts was shuffled and accounts were added up incorrectly; we were supposed to have a trainer..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) JS Jackie S. OFFICE MANAGER > "How this software connects all of the departments throughout all levels of the business." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150988) AG Angela G. CFO > "I find the capabilites of this software are very limited and generic and there is not alot of customizing that can be done to make the software better..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328733) JV Jonathan V. Owner > "Capable of doing everything we need. And incorporating information across departments." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3338192) BL Bryce L. SERVICE MANAGER > "can be complicated to use, alot of steps for each process from selling parts, to making work orders to invoicing." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176266) DZ Damin Z. President > "The software is very comprehensive and fully integrated for all departments in our business." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176722) PT Paul T. Partner > "you get a nice enough tech support person, but more than half of the time, they are not sufficiently trained to help resolve your problem. Whenever my..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3177713) SH Scott H. General Manager > "The CRM System seems to be ok, but it should be easier for the salespeople to be alerted of the next follow-up they set with a customer." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328731) BL Bryce L. SERVICE MANAGER > "it is better then our old DOS based system but it has issues and if initial set up is not correct you spend alot of time fixing and changing things ..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176266) AB Angela B. ACCOUNTING > "You can start a chat with a real person and get real answers quickly to just about any problem you're having." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151129) WH Wayne H. Ship's Store Manager > "The only thing that comes to mind is there is no option to print a Parts pick list from a standard job that is used often. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328514) CM Chris M. parts manager > "ability for multiple invoices being open is great." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328562) KC Kev C. service manager > "r.o's with multiple units are unnecessarily confusing, leading to errors, should be laid out ore like NXT was" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3363195) BS Bob S. SERVICE MANAGER > "Almost anyone who is computer literate can complete the training and be able to navigate this product" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150967) LP Lindsay P. Parts Manager > "A lot of it is trial & error, as the wait time for customer support can take days, if not longer." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150980) CB Cathy B. ACCOUNTS MANAGER > "It is a great program for the parts department, inventory management etc" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151471) CT Connie T. Controller > "Submitting requests online for assistance and receiving answers back several weeks later is not beneficial in a live enviroment." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3159418) DD David D. IS Director > "It has saved us an enormous amount of time and helped us to clean up a lot of financial vagaries. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150985) PH Paul H. Parts Dept Manager Powersports > "Unable to create spring orders that do not affect the function of the buying guide." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328710) PD Phil D. parts manager > "I like the fact that every avenue or corner is or has a paper trail leading to an answer." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151572) AJ Angela J. Accounting > "Some things that work on one screen may not work on another, i.e. column settings. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151196) KC Kev C. service manager > "repair order reports are nice, r.o categories can be helpful." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3363195) EK Evelyn K. Accounting Manager > "Much of our administrative frustration stems from the poor training and, admittedly, our staff not making much of an effort to learn and do their jobs..." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) JD Jennifer D. Controller > "The session feature so they can see your screen is definitely a plus." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328550) MC Mark C. IT Lead & Sales / Finance > "Sharing local printers in windows is not easy and now against security protocol for Windows." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3344024) RP Reginald P. SALES/FINANCE MGR > "It lets me open multiple windows at once" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328771) EK Evelyn K. Accounting Manager > "Maybe Lightspeed functions as well as any other system but, as you read above, there are many "features" that don't function as we would like them to. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151425) CC Caleb C. Parts Advisor > "The features that are most impactful are the easy report features that it provides." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3159312) KC Karen C. Office Manager > "There are inconsistencies in how information has to be entered into the different modules. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3168365) LP Lindsay P. Parts Manager > "I feel like I have better control over our inventory and forecasting." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150980) JM James M. Finance Manager > "Cannot get Monthly Financial Statements by Month on one Sheet." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176730) WT Wade T. parts manager > "as long as it works, its almost perfect when something needs tech support, you may be waiting for a while" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3329286) MD Michelle D. owner / office manager > "It is not acceptable to run it through parts when it is a commissionable sales department transaction. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328554) CC Camber C. Parts/Service Director > "multiple screen and menu options are helpful" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3357178) MD Michelle D. owner / office manager > "Many times I thought I checked a vendor but unless I go slowly and watch to see if it actually checked the vendor I may have missed a vendor. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328554) WT Whitney T. Controller > "You always get a knowledgeable person, in a timely manner, on the other line that will help you solve whatever the issue may be." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151018) AT Aaron T. Sales Manager > "Sales/Service don't work well enough together from a billing/margin/workflow side of things. " [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3176261) TE Tim E. Sales Manager > "It has managed our parts department better than the previous software we used" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151420) RR Rory R. General Manager > "There are several procedures that are too complex and require a very in depth knowledge of the software to complete." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3163577) MM Michel M. Data Analyst > "I like that there are many premade reports generated from lightspeed." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3150965) BH Brandon H. parts manager > "The major con to this software is that there is not anyway to have a local backup of data." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3337632) MY Matt Y. PARTS MANAGER > "great for point of sale and inventory control" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3337609) CN Chris N. GM > "Lack of support, time it takes to resolve issues or roll of needed features." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3350358) JA Josh A. CFO > "It works really well for dealership operations." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151107) RB Rebekah B. Accountant > "The lack of integration between rental and accounting is not sufficient." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3172392) GQ Greg Q. PARTS MANAGER > "It is a very helpful tool in our dealership, keeps things organized." [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3151189) TW Terry W. Parts Manager > "Lack of management tools compared to previous versions, EVO was dumbed down compared to NXT for managers" [See full review](https://www.capterra.com/p/233553/Lightspeed/#Capterra___3328560) [View Reviews](https://www.capterra.com/p/233553/Lightspeed/reviews/) ## User interface [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) 4.41 (412) [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) 3.91 (158) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important RMS Top features 44/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features) Lightspeed 8/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/233553/Lightspeed/#features) ### Recognition No recognitions have been awarded to RMS No recognitions have been awarded to Lightspeed ### Deployment & support RMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lightspeed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RMS - By RMS - Located in United States - Founded in 1983 Lightspeed - By Lightspeed DMS - Located in United States - Founded in ## Popular Comparisons [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-208354/Hostaway-vs-RMS-Cloud) [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[3.91 (158)](https://www.capterra.com/p/233553/Lightspeed/reviews/) vs [Storable Marine](https://www.capterra.com/p/141098/Molo/)[4.28 (57)](https://www.capterra.com/p/141098/Molo/reviews/) Contact vendor for pricing Price $299/month 3.7 Features 4.2 3.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/141098-233553/Molo-vs-Lightspeed) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (238)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.3 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/183836-208354/Amenitiz-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) Contact vendor for pricing Price $3.99/month 4.3 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76374-208354/Hotelogix-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) Contact vendor for pricing Price $9/month 4.3 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164816-208354/Hospitality-Software-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142459-208354/Peek-PRO-Tour-Operator-Software-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)[4.75 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Contact vendor for pricing Price $50/month 4.3 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/40773-208354/RezStream-Cloud-PMS-vs-RMS-Cloud) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/) Contact vendor for pricing Price $40/month 4.3 Features 4.0 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/66294-208354/eviivo-suite-vs-RMS-Cloud)