RMS Cloud vs Magellano: Which is a better fit?

Excellent system and the service from support staff is 2nd to none - helpful, friendly and most importantly for me patient and responsive.

The most frustrating thing about RMS is the inability to speak to an individual when you encounter a problem. You write a message and often never hear anything back, despite multiple attempts.

Technical support is amazing for me, I speak Spanish and they provide me all the support in my first language witch is super cool for me.

Sometimes the software will freeze during checking in our guests which can be frustrated. And I will have to restart the program.

The reports that are generated are top notch, and the program is incredibly user friendly. They are constantly updating and improving and are really easy to work with.

It is getting worse and worse with each new version.

If you want reliability, accuracy and performance you need to have the best you can - for us that is RMS.

The reports are inaccurate - reconciliation shows this. Stupid advertising intrudes at times.