# Compare Adit vs Sociocs 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Adit and Sociocs based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/208534-10002235/Adit-vs-Sociocs

---

# Adit vs Sociocs Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AditSociocs2/4 selected

[Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (261)](https://www.capterra.com/p/208534/Adit/reviews/)

[Sociocs](https://www.capterra.com/p/10002235/Sociocs/)[4.6 (118)](https://www.capterra.com/p/10002235/Sociocs/reviews/)

[## Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (261)](https://www.capterra.com/p/208534/Adit/reviews/)

Starting Price

$399.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [261 reviews](#user-reviews)

Positive

242

Neutral

5

Negative

14

[## Sociocs](https://www.capterra.com/p/10002235/Sociocs/)[4.6 (118)](https://www.capterra.com/p/10002235/Sociocs/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [118 reviews](#user-reviews)

Positive

117

Neutral

0

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,832 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

SMS Messaging

5.0

Email Management

NA

Social Media Integration

NA

Customer Database

4.8

Chat/Messaging

NA

72%Fit

Missing features

Feature ratings

SMS Messaging

4.6

Email Management

NA

Social Media Integration

4.7

Customer Database

4.5

Chat/Messaging

4.5

User satisfaction

User satisfaction

4.7

User reviews[261](https://www.capterra.com/p/208534/Adit/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[118](https://www.capterra.com/p/10002235/Sociocs/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$399Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Adit is used by dental practices, optometry offices, chiropractic clinics, and orthodontic practices.

Best for

Not provided by vendor

## User reviews

Pros & cons

MO

Megan O.

Receptionist

> "It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7113631)

Nimet A.

Owner

> "We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7099370)

Isabella C.

Director of Operations

> "The platform offers strong value for the money, especially considering how many features are included—patient communication, online scheduling,..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7055238)

AN

Aja N.

dentist

> "Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063817)

JN

Jennifer N.

optometrist

> "I recently relocated my office, and the Adit team helped me tremendously help with notifying my existing patient base via email blasts and..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

FA

Fatima A.

Office Manager

> "With every consent form, patients have to add their phone number and email which wastes a lot of time and patient complain about it as well."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6789996)

Yvette M.

Practice Administrator

> "Patients can book appointments and complete paperwork ahead of time, which speeds up check-ins and keeps the schedule running efficiently."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

KS

Kelly S.

Manager

> "It didn’t matter how many times we called; the issues were never truly resolved. When I did manage to speak with someone, I repeatedly told them..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

KT

Kini T.

Dentist Owner

> "You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way better..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

MH

Mindy H.

Front office manager

> "Recently they changed the style of how the dashboard was arranged and this was a little difficult to maneuver last minute!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

AJ

Amanda J.

Dental Assistant

> "The platform offers a comprehensive suite of tools that streamline communication, scheduling, and patient engagement in a dental or medical..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815726)

SS

Sinan S.

Dentist

> "at the very beginning (1.5year ago) the software didn't integrate well with our patient management system but that got fixed"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7031923)

Alina M.

Chief Operations Officer

> "I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7079834)

RD

Ray D.

Dentist

> "Software can glitch and cause issues with communication however is reliable 99% of the time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091348)

SC

Shawna C.

Office Manager

> "I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6882534)

JS

Josh S.

Dentist

> "A few features could benefit from better documentation or tutorials, and occasionally customer support response times are a bit slow during peak..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6850817)

JN

Jennifer N.

optometrist

> "Adit has the same if not more features than the other platform, their IT support is very fast and responsive, and their customer service is top..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

SH

Steve H.

Billing Specialist

> "There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

Jamie L.

Practice Manager

> "He helped us get our online scheduling set up quickly and smoothly, and he made the entire process feel manageable and stress-free."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7116176)

KC

Kaitlin C.

Patient Admin

> "My one con about Adit is you can not message someone who is not a patient in the system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

SK

Shilpa K.

Dentist

> "Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063571)

KR

Kari R.

Office Manager

> "The service center is all overseas which can sometimes make communication difficult"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

JS

Joanna S.

Office manager

> "anyone can actually work from it whether you’re back staff or staff it does everything you can gather download paperwork ask for medical history..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6884385)

SK

Shubhneet K.

office manager

> "The only problem i feel is sometimes the application on the desktop gets freeze and we have to refresh it sometimes."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

VR

Verified Reviewer

Dental Office Manager

> "The reach out randomly to make sure we are doing ok and if there is anything they can help with as well as sharing new features that are..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

KS

Kelly S.

Manager

> "This was after weeks of accessing our server and crashing it multiple times."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

KT

Kini T.

Dentist Owner

> "Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

AN

Ali N.

Technician

> "Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852113)

SH

Sonya H.

Practice Administrator

> "We made the switch in July of 2025, and we are ABSOLUTELY impressed with the entire systems for the whole office and the APP that you can use..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7044052)

KR

Kimmie R.

Office manager

> "If you’re not familiar with the settings and do not modify them, patients will get duplicate texts/calls.. But it was mentioned with onboarding."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6883526)

Dr. Dan S.

Doctor of Chiropractic

> "It's great to see patient information from our EHR pop up when someone is calling (who it is, appointment info, balance, etc.). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

YM

Yveth M.

office manager

> "When you have an issue you have to create a ticket number and have to wait for someone to be available"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6806149)

KC

Kaitlin C.

Patient Admin

> "It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

KS

Kelly S.

Manager

> "We were told multiple times that issues had been fixed, yet the very next day the same problems would reappear."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

ED

Esper D.

Bookkeeper

> "ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6833802)

AB

Angel B.

administrative support

> "Our current dental softare doesnt fully integrate with all of the adit modules!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6855796)

KK

Kathy K.

Office Manager

> "we love the stream line communication, most of my patients will answer to a text ASAP then to a phone call. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7037273)

KR

Kari R.

Office Manager

> "The initial setup had a lot of issues that we had to work through with the tech staff. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

Yvette M.

Practice Administrator

> "Adit has been a game-changer for our practice, streamlining daily operations while improving the patient experience."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

KS

Kay S.

Front Desk

> "Customer service, takes a while for things to get fixed, Customer service calls at 6am and dont"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7005786)

MH

Mindy H.

Front office manager

> "Features are awesome by sending out a link after the patient appointment has been done asking for a review."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

HK

Hariyali K.

Dentist

> "Their customer service was so poor that every now and then we got phone calls from them and they started sharing sensitive information about..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

German M.

Manager

> "We really liked how everything is in one place marketing, patient communication, and integration with eaglesoft."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036174)

KS

Kelly S.

Manager

> "After months of back-and-forth and constant problems, we finally decided to cancel and find another company."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

Dr. Dan S.

Doctor of Chiropractic

> "We really like that Adit is an all-in-one solution for us, and that it integrates well with our EHR (Jane App). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

SH

Steve H.

Billing Specialist

> "The new update is busy and not as good as where it was before."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

AM

Albert M.

Assistant Office Manager

> "Overall, Adit contributed to better organization, time savings for staff, and an improved experience for both the team and patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063932)

MP

Mike P.

Dentist

> "Some reports can be confusing without any training or guidance."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

AR

Amanda R.

Office Manager

> "Pros of Adit for our office: Google review requests- we have tripled the number of Google reviews for our office."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7054589)

JL

James L.

OMS, Owner

> "Adit knew they cannot provide easy eSignatures on forms but they misrepresent capabilities to make it seem that is user friendly platform"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6478908)

ND

Nabat D.

Dentist

> "They helped us with marketing needs and have an easy transition from a previous marketing company that would not help with SEO"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7026704)

Nicole S.

Office Manager

> "We can't pick what items to post payments directly to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6879743)

OL

Opal L.

Office Manager

> "Their features help make our office functions as streamline as possible."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7026461)

JR

Jennifer R.

office manager

> "I am still not using the insurance verification feature, it is confusing."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6845118)

JH

Janie H.

Office Manager

> "This saves alot of time from scanning and having done before patient comes in."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

CF

Chloe F.

Office Manager

> "This could very well be an internet issue however that would be the only problem that we run into from time to time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6838391)

SC

Stephanie C.

Office Manager

> "We like how payments post directly to Dentrix, and we can set up recurring payments for our membership plan."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6842532)

JP

Jennica P.

office manager

> "the syncing isn't always great with confirmations."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6878713)

Tracy L.

Office Manager

> "The integration with our Dentrix software was seamless. And the dashboard is great for practice analytics."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091257)

KS

Kayla S.

Admin Assistant

> "We feel that it takes too long to solve a problem and would like a quicker response."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7006790)

YS

Yanny S.

office manager

> "the app i like how we have everything in one places like call text fax form and ect i like it a lot good jab"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6826687)

AS

Allyson S.

Dental Practice Manager

> "We were also promised an Amazon gift card that we never received."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6795396)

SK

Shubhneet K.

office manager

> "The patient confirmation messaging and contact options are good and also i really like the option of attaching a file."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

JR

Jim R.

Office Manager

> "Once in awhile the workarounds we are given do not truly solve the issue."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6821593)

MP

Mike P.

Dentist

> "The response times to get help are quick and every issue is ticketed and responded to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

MA

Mai A.

Patient Care Coordinator

> "There has not been any features or issues that were not resolved that I can comment on at this moment."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6802762)

VR

Verified Reviewer

Dental Office Manager

> "it only is worth it if a company is willing to learn from those and take steps to repair what is broken and not stay stagnate."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

NM

Ngu M.

reergwregbr

> "Customer support is made up of maybe 4 people in India with fake American names."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665054)

JH

Janie H.

Office Manager

> "it has been good, waiting for new phone system to discover all the other things it will do to help our workflow."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

HK

Hariyali K.

Dentist

> "My half of the patients stopped receiving messages including myseld and my staff."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

SN

Stephany N.

front desk

> "Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable tool..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6856672)

KM

KARA M.

Office manager

> "Ins verification confusion. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852024)

RH

Rebecca H.

Operations Manager

> "The software is great, offers texting, forms, reviews, and practice numbers."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6846414)

DS

David S.

Dentist

> "Kind of annoying for the patient. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7012329)

AB

Ashley B.

Office Manager

> "The text to pay feature is a hit with our patients and makes collecting so much easier and quicker."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6865270)

RQ

Ryen Q.

Receptionist/ Lvl II DA

> "I have patients getting messages that are not meant for them, I have missing voicemails in the system & some patients even reschedule their..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___4249856)

LS

Lisa S.

operations manager

> "we love using Adit for all our patient communications , forms, and they also do our website and marketing ."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665303)

CH

Crissy H.

Office Manager

> "Adit pay has some issues in regards to reporting, its also very slow when it comes to loading the patient information."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___4705706)

AR

Atena R.

Manager

> "Our office has seen a big boost since we started with them — it’s truly made a difference in our growth and efficiency."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7022622)

AS

Alma S.

Office Manager

> "I have not came across any issue that have made me take note of."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6863297)

[View Reviews](https://www.capterra.com/p/208534/Adit/reviews/)

AK

Abhishek K.

Finance Manager

> "The platform helps to optimize the ROI of our company as it helps our marketing team to work more flawlessly just by sitting from anywhere in the world and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6287743)

PR

Pratush R.

Designing Head

> "Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

AK

Abhishek K.

Finance Manager

> "We mainly use sociocs to analyze all the data of customer behaviour more deeply that we get from this app tools and cover these data for the improvement of..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6287743)

Ayush S.

Product Designer

> "The ease of use is missing a little bit the free plan doesn't offer that much depth of functionality, and the paid plans are quite expensive for less usage."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6332519)

PR

Pratush R.

Designing Head

> "My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

KM

Kumar M.

Associate Principal Engineer

> "One significant limitation is that Sociocs is primarily a text messaging tool and may not offer as many features as other customer communication platforms."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4761821)

PR

Pratush R.

Designing Head

> "Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

RP

Rahul P.

Account Executive

> "Operating on socios can prove to be hectic for beginners."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

PR

Pratush R.

Designing Head

> "I like using Sociocs on a regular basis because it offers a comprehensive suite of tools that help users like us manage our social media campaigns and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

PK

Parth K.

Web Developer

> "High pricing: The software can be expensive for small businesses, with pricing starting at $299 per month."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

UK

Umesh K.

IT Team

> "It also helps in managing all the available social media accounts in one central panel with a single dashboard and get updated about them."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6390969)

HA

Haroon A.

Product Manager

> "Their pricing become very expensive if you have large number of channels."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4902674)

SM

Swastik M.

Co-founder and CEO

> "It has helped us to gather real-time customer feedback, thus ensuring timely updates regarding customer preferences, etc."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

AP

Akash P.

Engineer

> "Sociocs may be vulnerable to hacking, data breaches, or other forms of cyber-attacks, which could compromise the confidentiality or integrity of the data."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

RP

Rahul P.

Account Executive

> "It offers automatic follow-ups and reminders, making it an indispensable tool for boosting business growth."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

RS

Rahul S.

Researcher

> "Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

SM

Swastik M.

Co-founder and CEO

> "The first thing that we liked about Sociocs when we started using it was its vast number of integrations with tons of social media platforms"

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

Gyarshilal K.

Digital Marketing

> "Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616782)

SM

Swastik M.

Co-founder and CEO

> "At last it was an absolute pleasure in capturing and turning our leads from websites, have recurring customers, and more."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

RS

Rahul S.

Researcher

> "Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

MP

Mitesh P.

Project Manager

> "Additionally, the customizable templates and reporting tools can help users quickly analyze and make sense of their data, which can be valuable in making..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4711076)

AP

Akash P.

Engineer

> "Sociocs analyses can be misinterpreted or misused if not properly understood, leading to incorrect conclusions or flawed decision-making."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

SM

Swastik M.

Co-founder and CEO

> "We were very excited to use Sociocs in the beginning as we were in a great need for a common platform to manage our all customer communication needs and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

AP

Akash P.

Engineer

> "Sociocs can be expensive to implement and maintain, particularly if an organization needs to invest in specialized software or personnel to manage the..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

CR

Christopher R.

Project Engineer

> "User friendly product that integrates multiple communication channels into one platform and saves time to reach out large number of customers with bulk text..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4703376)

Pritam M.

Graphic design

> "Additionally, the platform does not offer any live chat support or phone support, which can be a problem for some users."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4621710)

PA

Prasath A.

Senior Software Engineer

> "What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4804799)

VR

Verified Reviewer

Senior Data Engineer

> "the connector for Instagram is not available , where most of the product pitches happen these days."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4615174)

PK

Parth K.

Web Developer

> "API access: Sociocs offers API access, allowing businesses to integrate the software with other business tools and customize their workflow."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

Arun G.

Graphic designer

> "The inability to easily switch between different tools and platforms in Sociocs is something that could annoy me."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616766)

Ankit N.

Assistant Project Manager

> "My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4944059)

PS

Palla S.

Senior BLogger

> "Reduces Face-to-Face Communication SkillsGives People a License to be HurtfuConveys Inauthentic Expression of Feelings"

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4446834)

SR

Sailaja R.

managing director

> "Sociocs is an indispensable tool for managing various customer interactions."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324732)

Pritam M.

Graphic design

> "Sociocs is quite expensive for small businesses, and the cost of the premium plans can be prohibitive for some."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4621710)

PK

Parth K.

Web Developer

> "Sales and marketing: The software can be used as a sales and marketing tool, enabling businesses to engage with potential customers and drive sales."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

Aman Y.

System Administrator

> "Sociocs' reliance on texting limits their customer communication platform."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4632745)

RP

Rahul P.

Account Executive

> "This platform has significantly helped us to save time by integrating all social media channels."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

RS

Rahul S.

Researcher

> "Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

CR

Christopher R.

Project Engineer

> "It also offers incredible feature that supports images, videos and files communication and seamlessly integrates with WhatsApp messanger."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4703376)

VR

Verified Reviewer

Freelancer

> "It does not have many features and The data is not always accurate."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4447130)

PK

Parth K.

Web Developer

> "Sociocs can be used to manage online reviews and comments, allowing businesses to respond to feedback and improve their online reputation."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

VR

Verified Reviewer

Senior Data Engineer

> "It has got connectors like Viper (Most people stopped or not using this anymore) whereas ."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4615174)

VS

Victor S.

Campaign Manager

> "In addition, Sociocs is a central repository tool for customer communication."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6392278)

VR

Verified Reviewer

Business Developement Manager

> "I didn't find an Instagram and Tiktok channel to add."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4435471)

RP

Rahul P.

Account Executive

> "Google Business Messages and WhatsApp support proved to be a very effective and efficient solution."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

Aman Y.

System Administrator

> "Ultimately, Sociocs' fair price may not be my company's cheapest option."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4632745)

AR

Ayub R.

Manager

> "Sociocs boost marketing through customer communications in real-time."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6419004)

Arun G.

Graphic designer

> "Nonetheless, Sociocs has several major flaws."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616766)

[View Reviews](https://www.capterra.com/p/10002235/Sociocs/reviews/)

## User interface

[Adit](https://www.capterra.com/p/208534/Adit/)

4.67 (261)

[Sociocs](https://www.capterra.com/p/10002235/Sociocs/)

4.63 (118)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Adit

11/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/208534/Adit/#features)

Sociocs

Top features

17/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/10002235/Sociocs/#features)

### Recognition

No recognitions have been awarded to Adit

No recognitions have been awarded to Sociocs

### Deployment & support

Adit

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sociocs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Adit

-   By Adit
-   Located in United States
-   Founded in

Sociocs

-   By Tracious Technology Private Limited
-   Located in India
-   Founded in

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