---
title: "Compare Zoom Phone vs RingEX 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoom Phone and RingEX based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP"
page_type: "comparison"
language: "en"
---

# Zoom Phone vs RingEX Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom PhoneRingEX2/4 selected

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [246 reviews](#user-reviews)

Positive

229

Neutral

11

Negative

6

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,206 reviews](#user-reviews)

Positive

980

Neutral

148

Negative

78

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rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,489 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

API

4.0

Call Routing

4.2

Chat/Messaging

NA

Call Transfer

4.3

Call Recording

4.3

80%Fit

High performer

Feature ratings

API

3.5

Call Routing

4.4

Chat/Messaging

4.3

Call Transfer

4.4

Call Recording

4.6

User satisfaction

User satisfaction

4.5

User reviews[246](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.2

User satisfaction

4.2

User reviews[1,206](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## User reviews

Pros & cons

CB

Cynthia B.

Client Care Representative

> "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and it..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

BM

Brendon M.

Director of Operations

> "the inability to change settings using the app, you have to go to the online web version to make changes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832)

Gouthami K.

Marketing Executive

> "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with excellent..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995)

JH

James H.

Managing Director

> "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487)

SC

Sebastian C.

Information Technology Intern

> "Meetings, call recording, and call quality were all good."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

CB

Cynthia B.

Client Care Representative

> "There’s no way of checking the full call details when it’s ringing or copying the number before answering the call to be..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

Victoria H.

HR Director

> "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the video..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948)

VR

Verified Reviewer

MBBS

> "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching between..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

SC

Sebastian C.

Information Technology Intern

> "Good application for doing calls with other clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

Kristl K.

Sr Customer Service Rep

> "Occasionally, experience dropped calls and poor audio quality."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

Kristl K.

Sr Customer Service Rep

> "Intuitive interface that blends seamlessly with existing Zoom video conferencing."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

Ravi Teja K.

Data Science Intern

> "What I liked the least about Zoom Phone is it's occasional call quality issues."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779)

PA

PRITHVI A.

Singing classes

> "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online exams in..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

EJ

Emma J.

Director of Operations

> "I always worry that it'll turn off mid-meeting due to getting overheated."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651)

VR

Verified Reviewer

MBBS

> "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Little changes cause disruptions."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

AT

Andrena T.

Administration

> "It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal number"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7120753)

SM

Sara M.

photographer

> "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to enter...."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

VR

Verified Reviewer

Analyst

> "Super easy to set up and integrates perfectly with Zoom Meetings – everything's in one app."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7208919)

AB

Amar B.

Customer Support

> "Some times there is a network issue."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

Jesse Z.

Software Engineer

> "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or aren't..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123)

EL

Evelyn L.

Operations Manager

> "Their support service needs to be better."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069)

SR

Sam R.

IT Manager

> "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

VR

Verified Reviewer

Executive Director

> "The connection seems to be the worst."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

Nishant T.

Sr. Analyst

> "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

PY

Peipei Y.

Dentist

> "Sometimes connection isn’t good even with wifi."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650)

WJ

Whitney J.

HR Assistant

> "That's very nice for catching phone numbers and things of that nature."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

Noxolo R.

Tutor

> "I am also not very fond of the fact that one needs to have a constant internet connection."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

SR

Sam R.

IT Manager

> "Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

KM

Karthick M.

Team Lead

> "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed number"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

CL

Carter L.

Cost reduction consultant

> "I have absolutely no complaints but they force me to write in this box 🤍"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

SC

Sebastian C.

Information Technology Intern

> "Good level of call security."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

TD

Thien D.

Graduate Research Assistant

> "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or people..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670)

Lena W.

Owner

> "Ease of use for multitasking and the ability to use other features as well."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684)

SY

Sydney Y.

Programs Manager

> "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906)

Nishant T.

Sr. Analyst

> "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with Zoom's..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

AR

Alphin R.

Senior Recruiter

> "we are not able to do chat and voice call simultaneously."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494)

VR

Verified Reviewer

Executive Director

> "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

RS

Randall S.

Systems Administator

> "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask for a..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147)

DH

Dale H.

Online Consultant

> "It takes voice and video and integrates well into the Zoom family."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

SB

Stacey B.

HR Coordinator

> "It is very hard to hear people whether you use earphones or have it outloud."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056)

AM

Ascah M.

Content Writer

> "I find this platform to be effective for secure communications with my clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741)

VR

Verified Reviewer

Software engineering student

> "I don't like how there are too many steps to log in."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161)

CT

Christina T.

Creative designer

> "I love that you can video chat with family, friends or businesses."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921)

AG

Ashmita G.

Student

> "The hundred member limit is an issue. "

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661)

WJ

Whitney J.

HR Assistant

> "It's great for a business to use with it's employees."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

JL

Jen L.

Customer Engagement and Success Manager

> "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to be an..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681)

DH

Dale H.

Online Consultant

> "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the startup..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

VR

Verified Reviewer

GAM

> "Internally that is just a mess and not time efficient at all."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

JC

Jess C.

Accounts Receivable Manager

> "It is convenient for not having to use your personal phone for business."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460)

VR

Verified Reviewer

Recruiting Enablement Specialist

> "The UI is odd."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723)

Nishant T.

Sr. Analyst

> "Low cost platform compared to peers, makes it good choice for small enterprises"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

NL

Ntebaleng L.

Animal Scientist

> "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270)

CB

Claude B.

Technician

> "We are in a technological age and everyone is hustling and bustling."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182)

Diksha D.

Bim Engineer

> "Only one problem I have using this zoom phone is that it does not have any customer support service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568)

HM

Harshal M.

Technical Project Manager

> "simple to use while driving mainly, allows simple call switch"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377)

EC

Eliel C.

Office Manager

> "Especially switching out of another company such as Ring Central that are huge but with poor customer service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873)

DP

Dana P.

Admin

> "Easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516)

VR

Verified Reviewer

GAM

> "Screen sharing is a joke!"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

JS

Josh S.

IT Coordinator

> "Love having an app on my cell phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127)

Andrew K.

Chief Operating Officer

> "While the services is available at a great price, the overall customer support is extremely poor. Once we finalized our..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037)

AB

Amar B.

Customer Support

> "It's simple to use, and you may learn how to use it without any specific instruction or classes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

JG

Justin G.

Senior Implementation Consultant

> "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to do-not-disturb"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406)

Noxolo R.

Tutor

> "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

KK

Kevin K.

President

> "We need to reduce our spend and they won't let us out of our contract until September. If I can't cut some expenses in..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2661718)

KF

Kennedy F.

Speech Language Pathologist

> "It was easy to access and navigate with somebody who was less familiar with the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

VR

Verified Reviewer

Assistant Manager (Pool)

> "This software can be tough to see others when you are presenting. When you are the presenter, you may not be able to see..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2444804)

PA

PRITHVI A.

Singing classes

> "Just need an internet connection and easy to use ."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

DB

Daniel B.

Lead Whatever/Whenever

> "It is sometimes confusing to accept a call with your mobile app while you are connected on your computer. Besides that, I..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2421154)

RP

Rachel P.

Customer Service Rep

> "It's so convenient in that we can pick the time, and use the services for the duration of the call."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6001656)

ALL

Audrey Lustgarten L.

Principal Attorney

> "We next discovered that although we are on a paid business plan we have no possibility to access live support to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2707643)

VR

Verified Reviewer

Operations Manager

> "I've used almost all leading UCaaS vendors, and what i like about zoom is its ability to monitor a line without needing..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4544527)

AV

Ana V.

Scrum Master

> "Adding new silly features like filter and similar, not needed for business purposes and I would rather see them work on..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2685113)

KF

Kennedy F.

Speech Language Pathologist

> "Great experience with minimal difficulties while using the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

VR

Verified Reviewer

Accountant-general

> "For some unknown reason, the connection was interrupted several times during the call, possibly due to the poor quality of..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2602131)

JB

John B.

Security Ambassador

> "A great easy to use product"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6586121)

BO

Babatunde O.

Snr. Business Systems Analyst

> "However, it is difficult to use the application especially the mobile app when the network strength is weak."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2852750)

DH

Dale H.

Online Consultant

> "It's very easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

PJ

Patrick J.

VP

> "consumes a lot of battery power, this is a problem if you are remote in a location without power"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2727534)

KF

Kennedy F.

Speech Language Pathologist

> "It was easy to access and navigate with somebody who was less familiar with the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

JH

James H.

Managing Director

> "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487)

AI

Abdul I.

Economic Reporting Manager

> "Got this during the lockdown and the clean interface with ease of use makes this a worthy contender for video calls"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3380673)

CL

Carter L.

Cost reduction consultant

> "I have absolutely no complaints but they force me to write in this box 🤍"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

VR

Verified Reviewer

teacher

> "However, it is the most used platform in my district meaning that I use it daily, and it has been easy enough to adapt to."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2611409)

ALL

Audrey Lustgarten L.

Principal Attorney

> "Incredibly complex setup process with zero live support. "

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2707643)

VR

Verified Reviewer

IT Manager

> "The interface is intuitive and easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2836554)

KS

Kayla S.

Teacher

> "It is difficult to use without WiFi."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2514348)

CB

Cynthia B.

Client Care Representative

> "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and it..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

BM

Brendon M.

Director of Operations

> "the inability to change settings using the app, you have to go to the online web version to make changes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832)

VR

Verified Reviewer

Analyst

> "Super easy to set up and integrates perfectly with Zoom Meetings – everything's in one app."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7208919)

EL

Evelyn L.

Operations Manager

> "Their support service needs to be better."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069)

Nishant T.

Sr. Analyst

> "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with Zoom's..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

RS

Randall S.

Systems Administator

> "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask for a..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147)

DH

Dale H.

Online Consultant

> "It takes voice and video and integrates well into the Zoom family."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

Diksha D.

Bim Engineer

> "Only one problem I have using this zoom phone is that it does not have any customer support service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568)

[View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Reneisha H.

Clinical Programs Manager

> "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080)

BW

Brandon W.

CTO

> "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BB

Bonnie B.

Digital Systems Manager

> "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues and our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

BW

Brandon W.

CTO

> "This was also not clearly explained during the sales process, despite us outlining our requirements upfront."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BW

Brandon W.

CTO

> "The core phone functionality works, but additional features require more setup and cost."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

SH

Sarah H.

Appt Setter

> "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

DR

Dionel R.

Intake

> "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276)

AJ

Amy J.

Office Manager

> "The customer support was not very helpful. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926)

AB

Alexander B.

Managing attorney

> "Intuitive features and functions are in place that allows you to easily get done what you need to."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5094654)

Mario D.

General Manager

> "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

KK

Kim K.

Office Manager

> "I love that I can get and see all calls that come in to my office directly to my cell phone. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6128910)

KC

Karla C.

Leasing agent

> "What I don't dislike is having to log in"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748)

VB

Vie B.

Customer Support Specialist

> "I like how you can access it through any mobile device and also how when there are any issues or bugs in the system, the technical support..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3925706)

JY

Joshua Y.

EngineerI

> "Less compatible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6030909)

AG

Allen G.

Senior Medical Biller

> "I like RingCentral MVP because this is an all-in-one unified communications app for businesses."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196634)

VR

Verified Reviewer

Dispatcher

> "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

TB

Thomas B.

IT/Technical Lead

> "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, RingCentral MVP is a complete correspondence arrangement that offers a scope of elements to help remote groups convey and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4631328)

CH

Cody H.

Account Manager.

> "Settings didn't seem to always save and the video calling was very subpar to Zoom or Teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585752)

VR

Verified Reviewer

Housing Specialist

> "I like the multiple functions of the system that act as a real telephone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

KS

Koshish S.

Student

> "Slow feature and bad ui in both the mobile and desktop application."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472669)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

RF

Richard F.

MLO

> "RingCentral assists my business with interfacing with clients and interior colleagues in a consistent, proficient way."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4486783)

RS

Rachel S.

Transaction Coordinator

> "Their online user guide is difficult to use."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3861724)

AQ

Alexandra Q.

Operations Specialist

> "The new layout is also very sleek and streamlined."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

BC

Brian C.

Project Engineer

> "At first all the functionality can be over-whelming but because the user interface is simple to learn, the learning curve is very short."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___2958964)

VR

Verified Reviewer

Booking agent

> "I like it, it's easy to use, I like the interface and the colors the app use."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299414)

Selim D.

Inside Sales Specialist

> "Didn't have direct integration with Pipedrive CRM, so we needed to use API."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "It was easy to integrate into our system and no one has experienced any issues thusfar."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

AH

Amanda H.

Agency Producer

> "It was easy to integrate with several other tools including PipeDrive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4667079)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

VR

Verified Reviewer

Business Developer- Sales Ops

> "I like it's integration with our CRM Salesforce and we are able to connect with HVS cadences."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___2717408)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SP

Sophie P.

Trainee Manager

> "It is a super easy to use system and has good I integration options."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3712539)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

## User interface

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

4.52 (246)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,206)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Zoom Phone

17/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features)

RingEX

Top features

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

### Recognition

Zoom Phone is recognized as a top-rated tool in 3 Capterra Shortlist reports

RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zoom Phone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Phone

-   By Zoom
-   Located in United States
-   Founded in 2011

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$10/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-208535/Microsoft-Teams-vs-Zoom-Phone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

$30/month

Price

$29/month

4.3

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

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$10/month

Price

$14.99/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-208535/Zoom-Video-Conferencing-vs-Zoom-Phone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/)

$30/month

Price

$149/month

4.3

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$10/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-208535/Google-Hangouts-vs-Zoom-Phone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$30/month

Price

$25/month

4.3

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$10/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-208535/GoTo-Connect-vs-Zoom-Phone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

$30/month

Price

$350/year

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.21 (466)](https://www.capterra.com/p/184709/Aircall/reviews/)

$10/month

Price

$40/month

4.5

Features

4.1

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184709-208535/Aircall-vs-Zoom-Phone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

$30/month

Price

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4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

$10/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/208535-237272/Zoom-Phone-vs-Webex)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

$30/month

Price

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4.3

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/174109-242188/Ooma-Office-vs-RingCentral-MVP)