# Compare Zoom Phone vs Mango Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Phone and Mango Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/208535-249548/Zoom-Phone-vs-Mango-Voice

---

# Zoom Phone vs Mango Voice Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom PhoneMango Voice2/4 selected

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

227

Neutral

11

Negative

6

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Starting Price

$32.95/month

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

TE

TE

Based on [110 reviews](#user-reviews)

Positive

70

Neutral

17

Negative

23

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,376 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Mobile Access

4.6

Online Voice Transmission

4.3

Video Conferencing

4.7

API

4.0

Chat/Messaging

NA

63%Fit

Missing features

Feature ratings

Mobile Access

3.1

Online Voice Transmission

3.9

Video Conferencing

NA

API

2.8

Chat/Messaging

4.2

User satisfaction

User satisfaction

4.5

User reviews[244](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.2

User satisfaction

3.7

User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$32.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

Best for

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

## User reviews

Pros & cons

Victoria H.

HR Director

> "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948)

Kristl K.

Sr Customer Service Rep

> "Occasionally, experience dropped calls and poor audio quality."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

CB

Cynthia B.

Client Care Representative

> "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

BM

Brendon M.

Director of Operations

> "the inability to change settings using the app, you have to go to the online web version to make changes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832)

Gouthami K.

Marketing Executive

> "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995)

JH

James H.

Managing Director

> "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487)

Kristl K.

Sr Customer Service Rep

> "Intuitive interface that blends seamlessly with existing Zoom video conferencing."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

CB

Cynthia B.

Client Care Representative

> "There’s no way of checking the full call details when it’s ringing or copying the number before answering the call to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

SC

Sebastian C.

Information Technology Intern

> "Meetings, call recording, and call quality were all good."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

VR

Verified Reviewer

MBBS

> "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

Jesse Z.

Software Engineer

> "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123)

SM

Sara M.

photographer

> "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

SC

Sebastian C.

Information Technology Intern

> "Good application for doing calls with other clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

Ravi Teja K.

Data Science Intern

> "What I liked the least about Zoom Phone is it's occasional call quality issues."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779)

PA

PRITHVI A.

Singing classes

> "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

EJ

Emma J.

Director of Operations

> "I always worry that it'll turn off mid-meeting due to getting overheated."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651)

VR

Verified Reviewer

MBBS

> "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Little changes cause disruptions."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

DH

Dale H.

Online Consultant

> "It takes voice and video and integrates well into the Zoom family."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

AB

Amar B.

Customer Support

> "Some times there is a network issue."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

AT

Andrena T.

Administration

> "It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7120753)

EL

Evelyn L.

Operations Manager

> "Their support service needs to be better."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069)

SR

Sam R.

IT Manager

> "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

VR

Verified Reviewer

Executive Director

> "The connection seems to be the worst."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

Nishant T.

Sr. Analyst

> "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

PY

Peipei Y.

Dentist

> "Sometimes connection isn’t good even with wifi."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650)

WJ

Whitney J.

HR Assistant

> "That's very nice for catching phone numbers and things of that nature."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

Noxolo R.

Tutor

> "I am also not very fond of the fact that one needs to have a constant internet connection."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

SR

Sam R.

IT Manager

> "Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

KM

Karthick M.

Team Lead

> "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108)

DH

Dale H.

Online Consultant

> "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

CL

Carter L.

Cost reduction consultant

> "I have absolutely no complaints but they force me to write in this box 🤍"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

TD

Thien D.

Graduate Research Assistant

> "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670)

SC

Sebastian C.

Information Technology Intern

> "Good level of call security."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

SY

Sydney Y.

Programs Manager

> "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906)

Lena W.

Owner

> "Ease of use for multitasking and the ability to use other features as well."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684)

NL

Ntebaleng L.

Animal Scientist

> "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270)

Nishant T.

Sr. Analyst

> "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

Diksha D.

Bim Engineer

> "Only one problem I have using this zoom phone is that it does not have any customer support service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568)

VR

Verified Reviewer

Executive Director

> "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

AR

Alphin R.

Senior Recruiter

> "we are not able to do chat and voice call simultaneously."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494)

AM

Ascah M.

Content Writer

> "I find this platform to be effective for secure communications with my clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741)

RS

Randall S.

Systems Administator

> "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147)

CT

Christina T.

Creative designer

> "I love that you can video chat with family, friends or businesses."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921)

SB

Stacey B.

HR Coordinator

> "It is very hard to hear people whether you use earphones or have it outloud."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056)

WJ

Whitney J.

HR Assistant

> "It's great for a business to use with it's employees."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

VR

Verified Reviewer

Software engineering student

> "I don't like how there are too many steps to log in."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161)

JC

Jess C.

Accounts Receivable Manager

> "It is convenient for not having to use your personal phone for business."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460)

AG

Ashmita G.

Student

> "The hundred member limit is an issue. "

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661)

Nishant T.

Sr. Analyst

> "Low cost platform compared to peers, makes it good choice for small enterprises"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

JL

Jen L.

Customer Engagement and Success Manager

> "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to be an..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681)

EM

Emily M.

Speech and Language Therapist

> "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784)

VR

Verified Reviewer

GAM

> "Internally that is just a mess and not time efficient at all."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

CB

Claude B.

Technician

> "We are in a technological age and everyone is hustling and bustling."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182)

VR

Verified Reviewer

Recruiting Enablement Specialist

> "The UI is odd."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723)

HM

Harshal M.

Technical Project Manager

> "simple to use while driving mainly, allows simple call switch"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377)

Hafizah S.

Assistant Manager Business Development

> "I had to cancel the session and join in it again using the VOIP option."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673)

SM

Sara M.

photographer

> "They improve the application quickly too."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

SL

Sheryl L.

job developer

> "I know there are limitations and it doesn't allow you to see everyone on the call."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050)

VR

Verified Reviewer

Videographer

> "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can record..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638)

EC

Eliel C.

Office Manager

> "Especially switching out of another company such as Ring Central that are huge but with poor customer service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873)

DH

Dale H.

Online Consultant

> "It's very easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

Michael F.

Organizational Change Consultant

> "I have not consistently been able to upload documents into the chat."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238)

DP

Dana P.

Admin

> "Easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516)

VR

Verified Reviewer

GAM

> "Screen sharing is a joke!"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

JS

Josh S.

IT Coordinator

> "Love having an app on my cell phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127)

MM

Megan M.

Executive Assistant

> "I sometimes have issues with it syncing to my phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182)

DB

Devin B.

AP Manager

> "Zoom is great to use to keep in touch with co-workers."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724)

Andrew K.

Chief Operating Officer

> "While the services is available at a great price, the overall customer support is extremely poor. Once we finalized..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037)

AB

Amar B.

Customer Support

> "It's simple to use, and you may learn how to use it without any specific instruction or classes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

JG

Justin G.

Senior Implementation Consultant

> "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406)

Noxolo R.

Tutor

> "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

KK

Kevin K.

President

> "We need to reduce our spend and they won't let us out of our contract until September. If I can't cut some expenses..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2661718)

KF

Kennedy F.

Speech Language Pathologist

> "It was easy to access and navigate with somebody who was less familiar with the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

VR

Verified Reviewer

Assistant Manager (Pool)

> "This software can be tough to see others when you are presenting. When you are the presenter, you may not be able to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2444804)

PA

PRITHVI A.

Singing classes

> "Just need an internet connection and easy to use ."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

DB

Daniel B.

Lead Whatever/Whenever

> "It is sometimes confusing to accept a call with your mobile app while you are connected on your computer. Besides..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2421154)

HH

Heather H.

Order Management III

> "The thing that I like most about the ZOOM phone, is the fact that I get multiple notifications."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___5023702)

ALL

Audrey Lustgarten L.

Principal Attorney

> "We next discovered that although we are on a paid business plan we have no possibility to access live support to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2707643)

[View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

TE

Taya E.

Medical Assistant

> "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

GO

Gwen O.

Amin Manager

> "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132)

TE

Taya E.

Medical Assistant

> "I like that you can easily access call logs and get customer support."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

NT

Nicki T.

OWNER

> "I do not know how they perform their audit but it was done incorrectly."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931)

RC

Rebeca C.

Front Desk Representative

> "It allows me to keep in touch with clients/patients very easily."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

EE

Erika E.

Front desk

> "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

MB

Matt B.

IT Project Managment

> "What i like about Mango Voice is the team is willing to work with you to solve issues."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549)

AT

Allie T.

Director of Operations

> "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

RC

Rebeca C.

Front Desk Representative

> "Mango it's an easy access app."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

BS

Barbara S.

Office Manager

> "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740)

TL

Tiffany L.

Office Manager

> "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

KH

Kelsey H.

Accounts Receivable

> "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

NG

Nicole G.

COO

> "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

VS

Venkatesh S.

CEO

> "The number porting was incomplete when I was told it was but then it had not been and both my offices was..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653)

LM

Lori M.

Office Mgr

> "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104)

RB

Roger B.

Owner/dentist

> "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066)

CD

Chelsea D.

Front Office Manager

> "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

SW

Sean W.

Doctor

> "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654)

JV

Jenny V.

Office Manager

> "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

JP

Jonathan P.

Patient Care Coordinator

> "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "I like being able to use my cell phone when I'm out of the office and still be able to contact patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

NG

Nicole G.

COO

> "The price point was much better than our previous VOIP telephone provider with much better software and..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

KC

Kyle C.

Owner

> "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

JH

Jake H.

CEO

> "I love that we can record our calls to train our team on what they are doing well and what can be improved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812)

JV

Jenny V.

Office Manager

> "I use the android version and it is inconsistent on working while trying to call people from the office number."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

DM

Daryl M.

president- moss chiropractic

> "I didn't know there were so many more options to help manage calls and messaging. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093)

JO

Jenell O.

Office Manager

> "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

PP

Pattee P.

Office manager

> "My patients love being able to text me and it's a much quicker response time than email."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100)

AT

Allie T.

Director of Operations

> "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

JJ

Jennie J.

Front Office

> "I also like the feature of being able to see how is calling the office"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092)

MO

Melissa O.

Office Manager

> "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685)

JO

Jenell O.

Office Manager

> "I was able to let them know what I wanted and they made it happen within the programs scope."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

MB

Michelle B.

Dds/owner

> "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984)

HB

Holly B.

Office Manager

> "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636)

AL

Amy L.

Office Manager

> "Phones, systems, customer service, billing, app, you name it, it does not work like it should. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069)

EE

Erika E.

Front desk

> "How easy it is to use.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

KS

Kim S.

Office Manager

> "We recently have ha many issues with dropped calls, lines down or east coast issues.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614)

DW

Dawn W.

Office Manager

> "I can also change or update the settings easily online as well, very."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

JC

Jon C.

Dentist

> "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946)

BD

Benjamin D.

Associate

> "The phones work for calls, but are otherwise only OK."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236)

JR

Janine R.

Office Manager

> "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996)

NL

Nicole L.

Schedule Coordinator

> "I like that all calls are recorded and you can go back and listen."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035)

BB

Blair B.

Practice Administrator

> "For a medical office to be without phone service for HOURS and have no one to speak with about it is..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708)

CD

Chelsea D.

Front Office Manager

> "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

CM

Christina M.

Office Manager

> "The phones are constantly "down" - or the phones work but voicemail is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536)

KC

Kyle C.

Owner

> "I like their text feature when it works."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

PP

Parth P.

Dentist

> "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

DP

Dustin P.

Office Manager

> "VOIP is a cheaper alternative and is easy to manage once you learn the interface."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662)

MM

Mary M.

Office Manager

> "The amount of times the service is interrupted and is down."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221)

BG

Bhumija G.

Dentist

> "Caller id is a useful feature ."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669)

BP

Bradford P.

Owner

> "Seems like we get dropped calls and have had multiple several hour long outages."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833)

DC

Diana C.

Office Manager

> "Mango is easy to call or chat with and the service and resolutions are quick. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

JM

Jodie M.

Owner/Doctor

> "Can be a bit challenging to figure out some of the features which leads to them not being utilized"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055)

JP

Jonathan P.

Patient Care Coordinator

> "I do think that it's easy to use on my cell phone when I work remotely."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

MW

Marc W.

Owner

> "Call lag, static, dropped calls frequently"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616)

DC

Diana C.

Office Manager

> "Minimal issues and great resolution."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

KC

Kyle C.

Owner

> "Now, about every 4-6 weeks there is an outage where their services do not work."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

BD

Brian D.

Pediatric Dentist

> "Easy to use app and like the ability to choose my own numbers"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

ES

Ellis S.

Owner

> "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998)

TL

Tiffany L.

Office Manager

> "It is also very convenient that we can also fax using this software!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

SC

Scott C.

Owner

> "Once again the only gripe is the web app and the texting that are terrible."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017)

AL

Arnel L.

dentist

> "Porting was easy and staff can use it right away without much training."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531)

AB

Abishek B.

Owner

> "Wait times with customer service are ridiculously long."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771)

JB

Jessica B.

Purchasing

> "Mango has great customer service and is always there quickly to help."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668)

PP

Parth P.

Dentist

> "When phone systems go down and we lose business"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

JE

Jay E.

VP

> "Pretty consistent most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058)

OL

Olivia L.

Admin Assistant

> "Phone lines get are off and there is no time given of it being resolved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095)

RL

Richard L.

Office Manager / IT Administrator

> "It's stable most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047)

JP

Jonathan P.

Patient Care Coordinator

> "I have to keep signing in and go through that whole process and it does waste time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JH

Justin H.

Dentist

> "Easy to implement, I like the new text option"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445)

RV

Rose V.

Guest Relations Manager

> "In Canada, the Mango Voice app is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086)

DW

Dawn W.

Office Manager

> "Very pleased, as a matter of fact, I have told several other offices about Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

SW

Sandra W.

Office Manager

> "The previous questions make me aware we may not be using our service to its full potential."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528)

VR

Verified Reviewer

dentist

> "integrations works great."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682)

BD

Brian D.

Pediatric Dentist

> "It is hard to determine how to setup your own voicemail"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

JP

Jonathan P.

Patient Care Coordinator

> "The app is very easy to navigate and it gets the job done."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

TH

Tariq H.

DENTIST

> "it gets more pricey if you add users."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147)

KH

Kelsey H.

Accounts Receivable

> "Customer Service is great and always super helpful!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

JP

Jonathan P.

Patient Care Coordinator

> "However, the repetition of signing in does waste a lot of time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

[View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

## User interface

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

4.52 (244)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

3.69 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Zoom Phone

25/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features)

Mango Voice

Top features

26/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/249548/Mango-Voice/#features)

### Recognition

Zoom Phone is recognized as a top-rated tool in 3 Capterra Shortlist reports

Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zoom Phone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mango Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Phone

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Mango Voice

-   By Mango Voice
-   Located in United States
-   Founded in

## Popular Comparisons

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vs

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[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

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[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

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Contact vendor for pricing

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[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

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4.4

[View full comparison](https://www.capterra.com/compare/158704-249548/3CX-vs-Mango-Voice)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$10/month

Price

$30/month

4.5

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

$32.95/month

Price

$0.0079

4.0

Features

4.5

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/180158-249548/Twilio-Communications-Platform-vs-Mango-Voice)