POINT vs Civic Champs: Which is a better fit?

I love the ease for volunteers to be able to sign up and the event management is great.

We have a really hard time managing volunteers because we're so understaffed. We need volunteers but don't have time to manage them...it's a constant problem.

Kellie K

owner

POINT has been so eager to help our school get started and be successful. They are quick to offer tips and quick to implement any suggestions we might have.

Maybe it was human error on my end and I deleted an email - I did not receive an email about a recent volunteer signup.

Lindsay L

Director of Operations

Point app is easy to use, free and relatively intuitive. Best customer support I have ever received from a software in my career - Stephanie is responsive and helpful always.

Some volunteers had a difficult time signing up at first.

Customer Service is excellent - FAQ is super helpful - User-friendly for both Admins and Volunteers - All functions related to volunteer management and engagement are met using POINT.

There is one though that confuses my volunteers. At first you could see all our events on the app immediately.

There are many wonderful things about Civic Champs. The greatest feature is providing volunteers with the opportunity to enter a reflection at the end of their shifts.

Some volunteers have trouble setting up the app on their cells.

The support team is AMAZING and quick to resolve any issues. They listen to their customers and implement feedback to constantly improve their product.

There is no "bulk add" feature for volunteers to add themselves to recurring, weekly shifts all year round.

Working with Civic Champs has been a wonderful experience. From professional hands-on support to rebuilding parts of the software to best suit our organization's needs.

Some volunteers are older and only have a home phone and no accessible email. OPTIONS has put procedures in place to continue paper documentation if the situation arises.

With nearly 300 active volunteers we are able to provide an easy and all user friendly platform that keeps our volunteers engaged and active with the rescue.