Compulink Healthcare Solutions vs myCare iMedicWare: Which is a better fit?

Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.

Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.

I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.

You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.

My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.

IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.

Nicole N

Licensed Clinical Psychologist

The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.

The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.

The clinical aspect of the ophthalmology-specific software was good to very good, and the product also incorporates patient scheduling and some billing functionality.

Worse than that the company was barely able to offer support and management, it was also arrogant and unresponsive. They seemed to know that they had you and that was it.

Get a DEMO you will love it. It is so user friendly and the reporting is great.

The are no more files to pull or lose. The system automatically bills for services as they are charted, so there are no lost charges.

The support team and training are the best. This is the most user-friendly software I have ever had the opportunity to use.

The software updates are very poorly rolled out. There is no communication about what they are taking away and what they are adding.

We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems. They are wonderful reliable people.

Every time they perform an update, whether it's designed to address Meaningful Use or fix a known problem, the software's performance suffers in the most negative and impacting ways.