Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Ideally suited to Managed Service Providers looking to for a modern PSA solution.
Staffing & Consulting Firms Professional Services Organizations RPO Project Management VMS
This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.
At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.
From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.
The only cons we have with the system are small quality of life problems.
The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.
They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.
For a fast-paced growing IT Support provider in the UK, NetHelpDesk has been the perfect fit to deliver our Helpdesk application requirements.
However, this is a criticism I would level at any decent and comprehensive PSA systems.
Conrep is something you can say a very good mailer tool to reach a huge amount of candidates at once, it also supports multiple features like any other ATS like candidate searching and tracking.
This software has compatibility issue, which I hate about it the most.
It is very easy to manage and dedicated support team helps us to solve any issues on time. It has good reporting features which helps good monitoring for the complete growth of the company.
The main problem I have with this software is the speed.
Excellent experience with the software and all the personnel. We have host the software onsite and offsite and both applications have been very positive.
The implimentaion process can be drawn out and a little unorganized. It will lock up sometimes and you will have to close out and go back in, a pain when your trying to update information.
Especially, I like the way the support team responds to the queries and come up with solutions on time. User friendly site and can be more better if harvesting option is as accurate as other tools.
Basically I cannot say it as error but when user does not operate it correctly it will give result.
HaloPSA
Top FeaturesConrep
HaloPSA
--
Conrep
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: