myAvatar vs Qualifacts CareLogic: Which is a better fit?

Netsmart is constantly improving their product and has made it possible for us to move forward and successfully receive "Meaningful Use" stimulus dollars to help pay for our EHR initiatives.

The upgrade from MyAvatar to MyAvatarNX was actually worse. The software is so bad that it demoralized me to the point of looking for different employment after 7 years.

That is to say that if you have the resources to have IT staff dedicated to customizing this product it is very configurable and can house and product data reports to a great extent.

Daily despair, progressing more recently to potentially life-threatening arrhythmias. Seeing patients while documenting and looking for data concurrently is a torturous burden.

I have used other systems and all are better. I cannot even say it is reliable.

To give you an idea of how bad it is, the software would often crash while in the middle of using it with a client/patient.

The home viewing screen is use friendly, When the user sees the screen for the first time, It it makes you comfortable for training, simplistic as opening up a paper chart.

My experience has been even worse than what was described in the article.

It has been really good for clinicians to track performance of clients and great for all levels of care to include Residential, Detox and Methadone.

I also am unable to switch between regions within a document, so if I forget to change the region within carelogic, I have to redo work when I receive the error message that.

The customer service and support has been amazing. So wonderful to have this from company.

There are a few fatal flaws (e.g., no way to ID to whom a release of information pertains, difficulty with some platforms, some billing limitations, some forms/fields that cannot be customized).

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

The software has so much involved that it can be difficult to set up new configurable forms, and there is no way to delete or "hide" forms that are no longer used.

It helps our staff be more accurate and complete in their documentation. Ease of use is extremely helpful.

The reporting is still lacking - we have to pay a contractor to write the reports for us with is costly for our agency.