Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
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TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.
We primarily serve digital agencies and multi-location businesses/franchises across a variety of industries.
He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service.
It's sort of confusing how to disable the SMS portion of the campaign and set messaging accordingly.
If you're looking for a way to boost your reputation and gain real customer insights, I highly recommend TrueReview. It’s been a fantastic addition to our business toolkit.
Lack of being able to send reminder messages for a review.
True Review is an easy to use platform that also has fantastic platform help support.
It's very hard to find a con with this software. The only features that would be a added plus but not required would be an app to send review requests and a review reply template.
It's super easy to use and teach other employees to use. We also love the different custom options and seeing where in the process people are engaging.
A little confusing at first when trying to figure it out.
Overall I've been very pleased with GatherUp and appreciate how they continue adding product features. I also appreciate their ethics as they help you abide by review platform rules.
The platform is a little difficult to navigate - with so many customizable features, it’s defiantly not a minimalistic design.
It helps contact customers systematically and push them write a review. I like that there is follow up on positive feed backs.
The available times for training are very limited from 1-2 times a week.
The way to automate the review gathering process is great, and it helps keep a steady flow of reviews coming in for our clients, which helps them build their business.
Limited sources for writing reviews: Only Google and Facebook.
The customer support is great, and I like they are focusing on more than just reviews.
A few features and the UI are a bit clumsy and sometimes things are a bit hard to find.
Prioritize real-user-identified key features according to your needs to find your best fit.
TrueReview
GatherUp
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