# Compare GrubHub vs Owner.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GrubHub and Owner.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210141-10002488/GrubHub-vs-Owner

---

# GrubHub vs Owner.com Features and Cost Comparison

Last updated June 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GrubHubOwner.com2/4 selected

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

[## GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.3

Ease of Use

4.5

Customer Service

4

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

105

Neutral

21

Negative

5

[## Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [109 reviews](#user-reviews)

Positive

98

Neutral

2

Negative

9

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,700 reviews from food delivery software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Online Ordering

4.5

Food Delivery Dispatching

4.3

Order Management

4.4

Mobile Access

4.6

Delivery Tracking

3.9

76%Fit

Missing features

Feature ratings

Online Ordering

4.8

Food Delivery Dispatching

4.6

Order Management

4.8

Mobile Access

4.8

Delivery Tracking

NA

User satisfaction

User satisfaction

4.3

User reviews[131](https://www.capterra.com/p/210141/GrubHub/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

3.8

Customer support

4.0

User satisfaction

4.6

User reviews[109](https://www.capterra.com/p/10002488/Owner/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$499Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes, a catering solution that helps with saving order history, scheduling deliveries, creating meal budgets, setting recurring orders, and more.

Best for

The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees.

## User reviews

Pros & cons

Frankie S.

Welcome desk associate

> "It was easy to use with a super short learning curve, I always felt my personal data was secure, for the most part..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

JD

Johnathan D.

Owner

> "Support can be slow and opaque, and the overall structure feels less like a partnership and more like a cost of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7071440)

JR

Jessica R.

Owner

> "It enables restaurants to increase their sales and exposure, bringing in new customers that may have otherwise not..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

JR

Jessica R.

Owner

> "The fees. While I understand they have to make money as well, knowing what they charge the customers on top of the..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

Frankie S.

Welcome desk associate

> "The addition of a favorites feature was needed from day one, so I'm glad it exists now."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

AM

Annie M.

Physician Assistant

> "Recently I find the fees associated with ordering have been really high, so I've been using the app less."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7054702)

DJ

Douarou J.

Artist producer

> "Is best to oders food with GrubHub also many good meals available in the app"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

AS

Alex S.

Restaurant Manager

> "Not available everywhere, in our Tourist Town there is only Pick-Up available, which doesn’t contribute to our sales..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6789523)

DJ

Douarou J.

Artist producer

> "Is the best way to oder food in real time"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

SB

Sondra B.

Bookkeeper

> "First one my order was late and the driver explained to me that this happens if another order comes in before they..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

JR

Jessica R.

Owner

> "DoorDash and UberEats have taken over as the dominate providers."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

JC

Jim C.

CEO

> "Food is never correct and the last thing they want to do is try to help you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

TK

Theodore K.

Owner

> "Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates)"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

TK

Theodore K.

Owner

> "So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

JC

Jim C.

CEO

> "Tip them good if you can."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

SB

Sondra B.

Bookkeeper

> "I get a message from them at 11:50am that my order was cancelled. "

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

RP

Rachel P.

Office Manager

> "There are so many businesses that use this and it makes for great ordering decisions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

SB

Sondra B.

Bookkeeper

> "I will never use your service and for sure make sure I let everyone know how horrible your service is."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

VR

Verified Reviewer

Video Producer & Editor

> "GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3799569)

ZS

Zoey S.

Associate

> "I do not like how you cannot add in comments most of the time when ordering food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4183456)

RP

Rachel P.

Office Manager

> "These options are highly convenient because we aren't always able leave the office."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

JC

Joshua C.

Owner

> "Customer service was difficult to deal with in addressing these issues, especially compared to other food delivery..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "I got a free year of GrubHub thanks to Amazon Prime Day days ago."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

JM

John M.

Supervisor

> "However, the prices for certain orders/items seemed excessive compared to others."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3851371)

NO

Nicky O.

Independent Stylist

> "I like the different selections I have to order food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6242029)

VR

Verified Reviewer

Medical Assistant

> "The prices are too expensive and low choices on restaurants"

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___3804038)

KC

Kimberly C.

Regional Sales Manager-West

> "It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052079)

QK

Quinlan K.

Student

> "This can lead to me using other apps before I use GrubHub just due to the fact that the restaurant I want to eat..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

JM

Joseph M.

Assistant Controller

> "Great selection of restaurants, and the deliveries have always been on time for me."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052293)

KS

Kyoko S.

CRNP

> "I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2958773)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "Feels nice to use it alongside DoorDash and Uber Eats."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

JC

Joshua C.

Owner

> "I also had a lot of issues of the order not being correct."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

SC

Shalawn C.

Office Manager

> "GrubHub is a customer favorite online ordering platform, because they are not as expensive as some others. But,..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4589463)

CJ

Cole J.

Landscape Designer

> "Sometimes I'm frustrated with the fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3684837)

TC

Tanirah C.

Shift supervisor

> "I love how fast you can order from the app great quality service"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6299323)

Shanice P.

Customer Service Agent

> "The drivers sometimes take your food and complete the delivery without the food being delivered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3501573)

DF

Daniel F.

Teacher

> "Orders are customizable, and can be tracked straight from your phone or computer, and you can even request..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2983300)

TC

Tonya C.

Care giver

> "I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike how..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2829745)

CA

Christopher A.

Artist

> "This software has a lot pros because it can order choose food or something, get the order tracking it and have..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2950806)

VR

Verified Reviewer

Research Scientist

> "They have added a bunch of new charges and fees which add up with the order."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

CJ

Cole J.

Landscape Designer

> "I love the number of options it offers in my city."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3684837)

QK

Quinlan K.

Student

> "The worst part of the software is the fact that their is not a ton of options."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

JC

Joshua C.

Owner

> "There was a decent selection of places to choose from for food delivery."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

CB

Chiffon B.

Marketing rep

> "That can be challenging for integration."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3269807)

Faith N.

Leadership Development Intern

> "They offer free delivery and promo codes with huge discounts for students that is so helpful and should continue."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

NM

Neeraja M.

Student

> "They do this to avoid paying the service fee."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

Faith N.

Leadership Development Intern

> "They have a chatline that is filled with real people who are ready to help you with whatever issue you may be facing..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

VR

Verified Reviewer

Research Scientist

> "The support has been a bit sketchy at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

DA

Daimyo A.

Student

> "An overall great experience that makes the process or ordering and delivering food simple."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3641549)

NM

Neeraja M.

Student

> "Small businesses suffer as a result of this."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

MJ

Mike J.

Editor / Producer

> "They are as effective as the others and sometimes have good promtions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

MZ

Michael Z.

Analyst

> "It's costly at points - service fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3392035)

DA

Daimyo A.

Student

> "GrubHub is constantly improving the food delivery experience."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3641549)

CC

Cat C.

Founder

> "the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2421124)

TG

Tiffany G.

Shift manager

> "I love the app its super user friendly it walks you through every step on the app and then some if your looking for..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3473048)

Kelly P.

Owner

> "I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out to..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2745471)

LH

Lora H.

Career Coach

> "That I can plan for events and order the menu items from GrubHub anytime before the event or luncheon. If an item is..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2648675)

KC

Kimberlee C.

Admin

> "A bit pricey."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3018419)

MJ

Mike J.

Editor / Producer

> "They deliver fast in my area."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

JH

Jenaca H.

Freelance writer

> "Very ocassionally the app doesn't load, or inexplicably closes as I'm using it"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2768943)

CK

Chanel K.

lpn

> "Customer service is very good a resolving issues."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4068846)

VR

Verified Reviewer

Student

> "Incentives such as promo codes and coupons are not frequently offered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2911918)

AP

Anna P.

Developer

> "It lists local restaurants that makes it convenient to see all (or most) of the options in one place."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3408785)

JB

Josh B.

Co-Founder

> "Prices of delivery can be expensive at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2863417)

MD

Mabel D.

executive director

> "We could care for people on a larger scale and provide better and safer food options for them."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2958635)

VR

Verified Reviewer

Solutions Architect

> "The fees do not justify the convenience."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2800723)

JJ

Jason J.

Director

> "It was able to draw me to customers, it got me to the customer’s address with no problem"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2988035)

TH

Tiara H.

Bartender

> "Really high fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

QK

Quinlan K.

Student

> "The app on the phone is a great way to be able to order food when one doesn't feel like going out."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

VR

Verified Reviewer

Data Scientist

> "Grubhub is really expensive."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2807440)

MR

Miguel R.

Research Assistant

> "One of my most used features is the "start group order" and it allows you to invite your friends to order together."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829580)

TH

Tiara H.

Bartender

> "This makes delivery not worth it."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

[View Reviews](https://www.capterra.com/p/210141/GrubHub/reviews/)

KH

Kay H.

CEO

> "For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168426)

SP

Suraj P.

Owner

> "This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

DG

David G.

President

> "Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7164105)

SP

Suraj P.

Owner

> "My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

EW

Eric W.

Owner

> "It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7173718)

Cindy F.

Founder

> "As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

OD

Omar D.

owner

> "It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071191)

Cindy F.

Founder

> "On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast)."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

Conor D.

MANAGING PARTNER

> "I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7080469)

SP

Suraj P.

Owner

> "I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

SH

Scott H.

Director of Operation

> "Overall, Owner.com is a powerful tool that levels the playing field for independent restaurants, giving us the technology and marketing..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

LM

Leonard M.

Manager

> "I am only able to send out 2 text messages a month, which is extremely low."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7084105)

RS

Radha S.

Legal Assistant

> "That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability, and..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

PS

Paul S.

Area Manager

> "We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7051114)

KH

Kay H.

CEO

> "I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168426)

TG

Tyrone G.

Owner

> "Both of these yoy can fix yourself for free and get no results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

LD

Les D.

Partner

> "The integration of our menu and items with our website has had been a positive change for us and inceased our visibility on seach..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

TG

Tyrone G.

Owner

> "SEO does nothing, improving google listing does nothing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

SH

Sami H.

Chief Strategy and Operations Officer

> "As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6812279)

TG

Tyrone G.

Owner

> "Had a bump in sales for 3 months then it tanked."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

RK

Rich K.

Owner

> "They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7055674)

SM

Shai M.

Owner Operator

> "After 2 weeks of launching, I am still waiting for corrections to be made."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568)

MT

Mike T.

CTO

> "We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7040819)

Cindy F.

Founder

> "First, communication has been extremely disorganized."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

Jeff C.

Founder

> "The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved things..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

SH

Saz H.

Manager

> "Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6686117)

Cindy F.

Founder

> "We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

AG

Andrea G.

Owner

> "Poor quality service provide printed publicity material out of focus really bad customer service"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

SH

Scott H.

Director of Operation

> "Owner.com offers a comprehensive solution that enables small businesses like ours to thrive in the digital landscape."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

TG

Tyrone G.

Owner

> "It was zero growth."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

JS

Jimmy S.

General Manager

> "They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7061543)

MO

Maher O.

General Manager

> "The least thing I like about Owner.com is the fact they still don't have a page that gives the ability to add a "Frequently Asked..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6234077)

TT

Tauseef T.

Owner

> "I like Customer Service and I like the website management of my business by my own self."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7168329)

FH

Felicia H.

Owner

> "I've not gotten support when I've asked for it. And they don't give you enough time for training"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6697248)

LD

Les D.

Partner

> "We have seen an increase in sales from the first day and they responsive in helping us improve the website to increase search results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

ML

Mark L.

CEO FOUNDER

> "Honestly, there wasn’t much of a challenge at all."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7062916)

Jeff C.

Founder

> "The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support team..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

BH

Brian H.

General Manager

> "So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6129183)

Demetrios V.

Owner

> "The amount of time I spent with our onboarding agent tweaking our site and app was amazing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7117403)

AS

Asia S.

Operator

> "Currently owner.com can send information but isn't receiving information from our POS in terms of menus."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6239649)

EW

Earl W.

Executive Director of Operations

> "Reporting is decent and customer feedback is routed through the app for easy review."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

TN

Thiago N.

Owner

> "I don't recommend anybody to use them, cause the experience overall isn't good."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015301)

SA

Santiago A.

owner

> "the web page is very user friendly and allows you to make changes easily."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7079708)

MT

Moulino T.

Operational Manager

> "Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5058507)

AM

Andy M.

Senior Account Executive

> "Owner.com is very helpful for online orders and marketing, but a few features still need improvement."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6851489)

AG

Andrea G.

Owner

> "Horrible experience awful customer service after receive the payment lack of communication!"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

AS

Andy S.

owner

> "It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6813942)

Christina C.

Owner

> "I did experience some VERY challenging issues with my menu integration; so much so that at one point, I was ready to cancel. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5035740)

EW

Earl W.

Executive Director of Operations

> "The ongoing training, online tutorials and webinars are great too."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

JB

Jim B.

Owner manager

> "Zero communication."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313)

RS

Radha S.

Legal Assistant

> "What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

CH

Chad H.

Owner

> "Not at all worth the spend."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6823021)

EW

Earl W.

Executive Director of Operations

> "Automated marketing has went out and is showing results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7170055)

JP

Jay P.

Managing Partner

> "Some features are lacking.. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6224087)

SM

Shai M.

Owner Operator

> "The integration was seamless which was easy and did not disrupt any business operations."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568)

PR

Paul R.

Owner

> "See above, this question is redundant:"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6215888)

[View Reviews](https://www.capterra.com/p/10002488/Owner/reviews/)

## User interface

No images or videos  
provided by vendor

[Owner.com](https://www.capterra.com/p/10002488/Owner/)

4.62 (109)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

GrubHub

Top features

18/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/210141/GrubHub/#features)

Owner.com

15/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/10002488/Owner/#features)

### Recognition

GrubHub is recognized as a top-rated tool in 3 Capterra Shortlist reports

Owner.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Online OrderingSoftware (2023) 

### Deployment & support

GrubHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Owner.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GrubHub

-   By GrubHub
-   Located in United States
-   Founded in

Owner.com

-   By Owner
-   Located in United States
-   Founded in

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