Practice Mate vs MediOffice: Which is a better fit?

I've been very happy and will continue to use Practice Mate, the price is great and it's comprehensive. It connects to the clearing system, which is great.

However, once you give up on OfficeAlly and go with another EHR, the credit card people are rude and try to charge you a penalty for canceling your contract.

I also LOVE the customer service!!!! They are human and caring. I am very pleased with my experience overall with Practice Mate.

Getting charged for an excess of Claims for a particular insurance provider. The software isn't always smooth to operate.

Billing and accounting is accomplished quickly. Tech help is very helpful.

In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not.

I love the ease of scheduling appointments and checking clients in so that it can be easily and directly billed.

They have been a consistently great company. The only people I have seen or heard complain are those that tend to complain no matter what.

I have to say my experience with MediOffice has been excellent. The team have been extremely supportive and understanding and helped me with any queries I have had and very quickly.

Some bugs to sort at the beginning with logging out, use of mobile app not working optimally etc, setup of invoicing cumbersome I guess due to healthcode rather than app.

Customer support is amazing. We like the diary, the link with TrustHealth, ease of use, look of the user interface, that we ask for functions and MediOffice say they will consider integrating them.

So far I have not come across anything that poses a problem with how I use the system.

Moving over to medioffice as a company has been very easy, the IT/admin support has been fantastic and any questions we have had have been answered promptly and effectively.

It is a minor inconvenience that you cannot always create shortfall letters whilst allocating a bulk payment when insurers have paid £0 towards an invoice.

The switch over was easy with 15 years of private patient data moved over seamlessly. The platform is intuitive and user friendly, requires less "clicking" to achieve the desired functions.

I have looked at management systems over the years and either found them very difficult to use or very expensive, but MediOffice is ticking the boxes at the moment.