# Compare Practice Mate vs Qualifacts CareLogic 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Practice Mate and Qualifacts CareLogic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210524-267145/Practice-Mate-vs-CareLogic-Enterprise

---

# Practice Mate vs Qualifacts CareLogic Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Practice MateQualifacts CareLogic2/4 selected

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

TB

SM

cC

Based on [171 reviews](#user-reviews)

Positive

156

Neutral

8

Negative

7

[## Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.6

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

KH

BH

JB

Based on [355 reviews](#user-reviews)

Positive

268

Neutral

58

Negative

29

## Not a match? Find software alternatives tailored to your priorities.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Mental Health EHR Software

24 / 33

Best performer

31 / 33

Only Qualifacts CareLogic

-   Charting
-   Coding Assistance
-   Initial Assessments

User satisfaction

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

User satisfaction

3.9

User reviews[355](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Ease of use

3.8

Functionality

3.6

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

Best for

EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies, public health departments, and more.

## User reviews

Pros & cons

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

TB

Tina B.

Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

IK

Ilene K.

Owner

> "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

CP

Carolyn P.

Lab Manager

> "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

PK

Panagiotis K.

Owner Chiropractor

> "It was a good experience for the start of my clinic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

SM

Susan M.

Therapist

> "That is a time saver as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

CYH

Chen-Ying H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

KB

Kristen B.

Psychologist

> "The learning curve is very simple."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

LK

Lori K.

Owner Licensed Professional Counselor

> "Easy to learn, easy to used and help is available if needed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

AC

Angela C.

Admin Asst

> "It has been the easiest, yet complete EMR system I have ever used."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

PH

Patrick H.

Owner

> "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

BR

Barbara R.

Administrative Assistance

> "excellant customer service."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

RV

Roberta V.

LCPC, CADC

> "Ease of use, meets all my software needs very cost effectively. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

KH

Kim H.

System Administrator and Director

> "It allows us to manage workflows and easily maintain client records, scheduling, and billing."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

BH

Bryan H.

Information Systems Manager

> "Also, I know QSI is working on a client merge feature, but to not have this yet (as CareLogic is a mature..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

BH

Bryan H.

Information Systems Manager

> "I feel new management is more transparent vs past administrations, meaning I feel they truly understand areas that..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

SE

Sharon E.

Business Manager

> "Also, another issue is the payers not being listed as primary, secondary, Tertiary, etc. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

JB

Joseph B.

Mental Health Counselor

> "I see Qualifacts CareLogic to be a powerful tool for managing behavioral health and human services."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6560193)

JD

Jaya D.

Chief of Compliance

> "The reports that you have in there are not sufficient for regulatory agencies."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580544)

TQ

Tawanda Q.

Director of Finance and Revenue

> "I love all of the flexibility it has for billing and client options."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

BG

Brian G.

Director of Finance

> "It is difficult to navigate and does not let you learn as you go."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

KR

Kim R.

President

> "It was mostly reliable and met my needs in my psychiatric practice."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

KM

Kyle M.

President CEO

> "However, the support is lacking and everything has a price tag."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

AM

Amya M.

Mental Health Associate

> "However, the site was relatively easy to navigate, it made clinical intakes and assessments streamlined and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6651088)

SE

Sharon E.

Business Manager

> "I can not trust the reporting that comes out of Carelogic"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

LL

Lisa L.

Billing coordinator

> "It has been a fairly decent experience as with anything there have been delayed ticket times but overall a better..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580567)

VR

Verified Reviewer

Nurse

> "Overall it is an awkward and difficult to use system."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___7045410)

HP

Hannah P.

EHR Manager

> "Overall we have had a positive experience and I would like to continue using this EHR system and look forward to..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6590174)

BG

Brian G.

Director of Finance

> "Not very user friendly and difficult to navigate without extensive training."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

KM

Kyle M.

President CEO

> "Generally speaking the clinical staff appreciate how the work flows follow a logical sequence."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

CJ

Colin J.

VP Marketing and Communications

> "CareLogc is slow, difficult to use, doesn't have an open API, and has limited functionality."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

SB

Sunaina B.

Director of Operations

> "My billing is always correct and never an issue with kick backs."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6710543)

CJ

Colin J.

VP Marketing and Communications

> "Every team member we train on CareLogic that has used another EHR complains about how difficult it is to use."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

KR

Kim R.

President

> "I practiced successfully with it for over 10 years."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

DW

Debra W.

Accounts Recievable

> "I wish there were more parameters for reports - using Pentaho to build customized reports is time-consuming and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

DW

Dawn W.

CFO

> "I think the implementation team is crucial to a successful setup. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580579)

CD

Colleen D.

Group Facilitator

> "I also am unable to switch between regions within a document, so if I forget to change the region within..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

KM

Kyle M.

President CEO

> "I believe CareLogic offers an end user friendly platform."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

AW

Angela W.

IT Change Analyst

> "The interface appears outdated and could look more modern"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3883893)

TQ

Tawanda Q.

Director of Finance and Revenue

> "It seemed the everyone was new and learning. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

PL

Penny L.

Senior Systems Analyst

> "There is no functionality to indicate a staff's primary job. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3845136)

KH

Kim H.

System Administrator and Director

> "I have found CareLogic easy to work in."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

SR

Siria R.

CFO

> "The task tickets are a joke, and our implementation has not been finalized since we, as previously stated, are..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

DW

Debra W.

Accounts Recievable

> "I've had experience using both CareLogic and Credible (before they merged) and from a users standpoint, the ease..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

SR

Siria R.

CFO

> "we had not been able to run an aging report or any billing report for that matter that will provide accurate..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

CJ

Colin J.

VP Marketing and Communications

> "CareLogic is easy to train new hires on, unless they have used a more intuitive EHR before."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

KS

Kaela S.

EHR Specialist

> "This will come at an additional cost though."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3854975)

TB

Teresa B.

System Administrator

> "There is also a really robust system of peer support from similar agencies to help answer questions beyond just..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3879957)

CD

Colleen D.

Group Facilitator

> "For folks like myself who work 2nd shift, I'm often unable to complete my work due to the maintenance being done."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

WH

Wayne H.

Director of Business Intelligence

> "Full ODBC access to a copy of my production tables is available (at a cost) but it allows me to run complex..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___2910561)

WH

Wayne H.

Director of Business Intelligence

> "I'm 10yrs into Carelogic and it took them too long to fully understand the data requirements of their users. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___2910561)

[View Reviews](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

## User interface

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (171)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

3.86 (355)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Practice Mate

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

Qualifacts CareLogic

Top features

31/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/267145/CareLogic-Enterprise/#features)

### Recognition

Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Qualifacts CareLogic

### Deployment & support

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Qualifacts CareLogic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

Qualifacts CareLogic

-   By Qualifacts
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.8

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-267145/EHR-YOUR-WAY-vs-CareLogic-Enterprise)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (123)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/)

Contact vendor for pricing

Price

$39/month

3.6

Features

4.8

3.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/267145-10002269/CareLogic-Enterprise-vs-Sessions-Health)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Contact vendor for pricing

Price

$59/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

3.6

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-267145/CounSol-com-vs-CareLogic-Enterprise)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.0

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-267145/Valant-Behavioral-Health-EHR-vs-CareLogic-Enterprise)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Contact vendor for pricing

Price

$59/month

3.6

Features

4.5

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-267145/TherapyNotes-com-vs-CareLogic-Enterprise)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Contact vendor for pricing

Price

$75/month

4.4

Features

4.4

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.86 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.6

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156391-267145/Kipu-EMR-vs-CareLogic-Enterprise)