--- title: "Compare Google Voice vs Squaretalk 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Google Voice and Squaretalk based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/210592-219046/Voice-vs-Squaretalk-Matrix" page_type: "comparison" language: "en" --- # Google Voice vs Squaretalk Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Google VoiceSquaretalk2/4 selected [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (726)](https://www.capterra.com/p/210592/Voice/reviews/) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) [## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (726)](https://www.capterra.com/p/210592/Voice/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [726 reviews](#user-reviews) Positive 669 Neutral 44 Negative 13 [## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [120 reviews](#user-reviews) Positive 119 Neutral 0 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Twilio 4.4 (512) * * * Starting Price $0.01 Usage Based Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * Highest Rated ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### 8x8 Work 4.1 (309) * * * Starting Price $24.00 Per User,Per Month Free Trial Free Version * * * User rating 77% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,895 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings VoIP Connection 4.6 VoIP 4.0 Call Routing NA Call Center Management 4.4 Call Recording NA 73%Fit Not enough reviews Feature ratings VoIP Connection 4.6 VoIP \-- Call Routing 4.7 Call Center Management 4.6 Call Recording 4.6 User satisfaction User satisfaction 4.5 User reviews[726](https://www.capterra.com/p/210592/Voice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.2 User satisfaction 4.8 User reviews[120](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Not provided by vendor Best for Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc. ## User reviews Pros & cons SG Shea G. Counselor > "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to utilize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) TO Tyra O. People Operations Specialist II > "I hardly ever use it, and I always get spam calls. And when I get spam calls and hit "ignore" they just keep on ringing forever and ever until..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7159659) Kimberly S. Lead Care Manager > "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) JS JaKeitha S. Therapist > "My biggest and only complaint is that sometimes it has glitches and bugs that causes issues that impacts my communication." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7163577) Kimberly S. Lead Care Manager > "Google Voice integrates seamlessly with my home cell service and hardware." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Kimberly S. Lead Care Manager > "My company uses Google Voice to assign each employee a work number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I am frustrated that there is a 160 character limit for SMS texts." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) PK Paul K. President > "It allows for easy access to text messaging as well as meetings." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) VR Verified Reviewer Owner > "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my credits..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139) Marcus B. owner > "google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7147162) Wren W. Owner and Officient > "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) PK Paul K. President > "Google Voice is an excellent solution for a business looking for an effective VoIP." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) Kimberly S. Lead Care Manager > "There are a lot of features I am not familiar with, so I would say better training material is needed." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Kimberly S. Lead Care Manager > "I make approximately 20 calls a day through Google Voice and have never had an issue!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) TA Tommy A. Adult Ministry Associate > "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195) PD Presley D. Owner > "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657) AL Aaron L. Videographer > "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151) Dhakadiya O. Manager > "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615) LP Lexus P. Ceo > "Sometimes the connection is not the best and calls hang up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) JG Jesus G. Case Worker > "The paid plans are very cheap, and offer great 24/7 customer support just a call away." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7162178) AH Ariz H. Academic Director > "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006) JS John S. GM > "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502) RS Rebecca S. Myself > "Sometimes calls won't come through until after the caller hung up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892) SC Shirita C. Therapist and Owner > "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179) VR Verified Reviewer Supervisor customer service specialist > "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) EG Erica G. CEO > "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345) TM Teighlor M. Administrative specialist > "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035) RT Ryan T. Head Of Integrated Search And Data Performance > "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) RT Ryan T. Head Of Integrated Search And Data Performance > "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) HL Holly L. BDC Manager > "I love being able to call customers without them knowing my real phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) KC Khalid C. freelancer > "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps or..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835) SB Sara B. Functional Medicine Nutritionist > "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774) RT Ryan T. Head Of Integrated Search And Data Performance > "This means no access to authentication systems required for mobile and remote work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) RD Robert D. Sport Director > "I was able to speak with customers without having to use my personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702) Tiara H. Founder > "Some businesses and services do not support VoIP phone numbers." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380) DF Deborah F. Owner and Photographer > "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058) RS Ryan S. Pastor of Digital Ministry > "The Google voice app on iOS can be a bit buggy at times." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449) SG Shea G. Counselor > "I'd recommend it to anyone in small business or private practice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) TM Troy M. closer > "Sometimes issues with voice mail clarity but not enough to not use the software" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142) HL Holly L. BDC Manager > "Love that I can use this on my phone and a desktop." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) DE Deepak E. Program Manager I > "Voice lags if used with less or minimum internet speed" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) MB Martin B. Accounting clerk > "That I can’t add new contacts using my phone app" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675) BO Baraza O. Manager > "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801) AK Aryn K. Transaction Coordiation > "I tend to get randome calls from people trying to reach other people than me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796) TW Tyler W. Health Coach > "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010) ED Eugene D. Project Manager > "The features are lacking, especially the mobile application." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570) NS Niki S. Counselor > "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859) SS Skye S. CEO > "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041) EK Elizabeth K. Professor > "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253) PL Paul L. chief operating officer > "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535) MZ Mohamed Z. Technicien réseau > "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message record." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796) HW Henry W. CEO > "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing: 'we..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012) RT Ryan T. Sales Engineer > "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308) VR Verified Reviewer Psychologist > "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416) JA Jessica A. Fashion Photographer > "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745) VR Verified Reviewer Supervisor customer service specialist > "Also get a lot of spam texts and calls." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) DE Destiny E. RFSW > "Offers free numbers, calls are free in the US, you can call internationally for an extra fee." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610) RM Rosalina M. Executive Assistant/ Freelancer > "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) Wes P. Principal Software Engineer > "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the same..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086) TH Tisha H. vice president > "Can't get all message in reading form all the time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439) Wren W. Owner and Officient > "Love that its free." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) ZM Zofia M. Customer Service and Sales Support Associate > "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) RM Rosalina M. Executive Assistant/ Freelancer > "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there should be..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) KR Kayleigh R. School Psychologist > "I like that you can use Google Voice from your personal cell phone and call families from Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6126733) JW Jennifer W. Paranormal tour guide > "As convenient as the Wi-Fi reception is, there is one downside. If you have issues with Wi-Fi then your phone will also be down. Or if you're..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4636332) VR Verified Reviewer Supervisor customer service specialist > "Overall its good when need something to make calls in case ur phone breaks or if need a messaging system." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) CL Claudia L. Accounting Manager > "Google Voice calls require internet connections, which could be a downside if you are in an area that doesn't have a strong internet connection." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4440657) IJ Ikiera J. Call center > "I love how easy it is to use, I can use this phone for my business, it’s affordable and it sends you emails for your notifications on the app, it..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6179865) RD Rick D. CEO > "The iOS app allows you to use only internet but this feature has never worked to make outgoing calls." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___4514575) LT Lee T. Owner > "I liked the convenience of being able to choose my location and phone number best about Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6135966) ZM Zofia M. Customer Service and Sales Support Associate > "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) AM Aries M. Sales Representative > "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924) RB Rita B. Teacher > "One of the things that I love about using Google Voice is that it allows you to protect yourself. If you don’t like giving your own personal..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4788351) Ferdinand K. graphist > "I didn't find much that I don't like, only that the logo doesn't show in the imediat that it's a google application referring to the colors..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4382258) VR Verified Reviewer Video producer > "Having the ability to use several devices allows you to sync all of your data and contact them from any of your devices." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4420626) RB Roxanne B. Dog Groomer / Pet Sitter Owner > "I understand that you send out an email notifying users, however your emails get lost in the spam and junk mail." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4763976) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) ZM Zofia M. Customer Service and Sales Support Associate > "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) Ferdinand K. graphist > "I didn't find much that I don't like, only that the logo doesn't show in the imediat that it's a google application referring to the colors..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4382258) AJ Abhijeet J. Owner > "Smooth and organized interface without bugs." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056) KI Katie I. Ceo > "The intro ad for google voice, and having to hit the button to go through is confusing and inconvenient" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4749487) Vignesh M. Senior Process Associate > "It provides good quality, clear icons, and user interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4787343) EK Eric K. Software Analyst > "Too basic, no auto recording, very slow to load into the browser and the layout of the system wasn't nearly as user friendly as it should be." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2796157) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) RJ Raphael J. CFO > "Doesn’t integrate with Facebook or Google my business." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2590286) DK Daniela K. Translator > "The biggest pro for me is how easy it is to integrate with other Google products." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4595949) CF Chad F. Instructional Technology Coach > "The setup isn't the most easily understood process." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___2472734) MP Michael P. Owner > "Google Voice has definitely become an integral part of business. " [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3841353) AS Antonio S. Bioinformatician > "Limited availability and slow response from customer support" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4558896) KC Keetria C. CEO > "Easy integration and setup process." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3383549) AG Adam G. deputy executive director > "The application is expensive compared to other VoIP service providers" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229) VR Verified Reviewer Publisher > "Relatively easy to use and easy to use with other Google products, including Android and Gmail." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6011114) Majd A. Digital App > "Customer support can be slow to respond sometimes." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4884241) NT Naf T. QA Tech > "It's easy to use and works well with the network." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433617) Stefanie J. Account Manager > "I really don't like how many dropped calls my employees and I experienced as well as the lack of 24hr live customer support." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___3374125) [View Reviews](https://www.capterra.com/p/210592/Voice/reviews/) BM Brajesh M. Developer > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882) KH Kevin H. IT Manager > "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807) Bharat S. Chief Executing Officer > "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788) VR Verified Reviewer Manager > "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986) Radhika M. Full Stack Engineer > "The system remains stable and calls are correctly routed from the first ring during busy times." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687) Venkat R. Sales Manager > "The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020) Radhika M. Full Stack Engineer > "During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687) AP Albert P. CEO > "The previous app was a bit aged and needs to be much more user friendly." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997) Venkat R. Sales Manager > "The connection quality was generally stable, so our customer conversations were rarely interrupted." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020) AK Anel K. IT Administrator > "Sometimes we got already spammed numbers." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) Radhika M. Full Stack Engineer > "Delivery enquiries are handled very effectively by the IVR and queue management." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687) AK Anel K. IT Administrator > "I am not sure if it is Squaretalk or carriers mistake." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) Paras G. Senior support manager > "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981) IO Ivanna O. Back Office Manager > "the absence of option calling back to us via mobile app or seeing the missed call" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897) JP Jitendra P. Product Manager > "One of the best features of the platform has been the infrastructure reliability." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7168132) BK Bartosz K. Junior Data Engineer > "it is not possible to export selected columns in call history" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999) VR Verified Reviewer Marketing and Sales specialist > "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272) JV Joaquin V. Marketing Manager > "Something I think they are missing is identifying who is calling from their platform." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987) DG Dejan G. Software Specialist > "Great phone calls quality, very easy for using and administering, as well as custom integrations." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571) SC Sandra C. commercial coordinator > "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878) VR Verified Reviewer Client Engagement > "Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6269038) AP Albert P. CEO > "The previous app was a bit aged and needs to be much more user friendly." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997) Vikash M. Marketing officer > "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293) VR Verified Reviewer Manager > "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986) Venkat R. Sales Manager > "As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020) AK Anel K. IT Administrator > "Sometimes we got already spammed numbers." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) FV Feri V. IT Manager > "First of all I would like to appreciate our Account Manager \[sensitive content hidden\] , whenever we need help, advice or..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6670747) AK Anel K. IT Administrator > "I am not sure if it is Squaretalk or carriers mistake." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) [View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) ## User interface [Google Voice](https://www.capterra.com/p/210592/Voice/) 4.54 (726) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) 4.82 (120) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Google Voice 5/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/210592/Voice/#features) Squaretalk Top features 33/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features) ### Recognition Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Google Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Squaretalk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Google Voice - By Google - Located in United States - Founded in Squaretalk - By Squaretalk - Located in Israel - Founded in 2008 ## Popular Comparisons [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $10/month Price $29/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-210592/RingOver-vs-Voice) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $25/month Price $1.1/month 4.7 Features 4.7 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/203084-219046/VoIP-ms-vs-Squaretalk-Matrix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $10/month Price $25/month 4.4 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-210592/Nextiva-vs-Voice) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $25/month Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/218251-219046/Wildix-vs-Squaretalk-Matrix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $10/month Price $1.1/month 4.4 Features 4.7 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/203084-210592/VoIP-ms-vs-Voice) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $25/month Price $25/month 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-219046/Nextiva-vs-Squaretalk-Matrix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $10/month Price $30/month 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/210592-242188/Voice-vs-RingCentral-MVP) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $25/month Price $29/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-219046/RingOver-vs-Squaretalk-Matrix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) $10/month Price $0/month 4.4 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-219046/Zoom-Video-Conferencing-vs-Squaretalk-Matrix) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (726)](https://www.capterra.com/p/210592/Voice/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $10/month Price $350/year 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $25/month Price $350/year 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-219046/3CX-vs-Squaretalk-Matrix)