# Compare Google Voice vs RingEX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Google Voice and RingEX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/210592-242188/Voice-vs-RingCentral-MVP --- # Google Voice vs RingEX Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Google VoiceRingEX2/4 selected [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (725)](https://www.capterra.com/p/210592/Voice/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (725)](https://www.capterra.com/p/210592/Voice/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [725 reviews](#user-reviews) Positive 668 Neutral 44 Negative 13 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,205 reviews](#user-reviews) Positive 979 Neutral 148 Negative 78 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,856 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings VoIP Connection 4.6 VoIP 4.0 Call Routing NA Call Center Management 4.4 Call Recording NA 84%Fit High performer Feature ratings VoIP Connection 4.6 VoIP 5.0 Call Routing 4.4 Call Center Management 4.5 Call Recording 4.6 User satisfaction User satisfaction 4.5 User reviews[725](https://www.capterra.com/p/210592/Voice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.2 User satisfaction 4.2 User reviews[1,205](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Not provided by vendor Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons SG Shea G. Counselor > "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) TO Tyra O. People Operations Specialist II > "I hardly ever use it, and I always get spam calls. And when I get spam calls and hit "ignore" they just keep on ringing forever and ever until..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7159659) Kimberly S. Lead Care Manager > "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) JS JaKeitha S. Therapist > "My biggest and only complaint is that sometimes it has glitches and bugs that causes issues that impacts my communication." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7163577) Kimberly S. Lead Care Manager > "Google Voice integrates seamlessly with my home cell service and hardware." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Kimberly S. Lead Care Manager > "My company uses Google Voice to assign each employee a work number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Owner > "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139) PK Paul K. President > "It allows for easy access to text messaging as well as meetings." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) Wren W. Owner and Officient > "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) Marcus B. owner > "google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7147162) VR Verified Reviewer Psychotherapist > "I am frustrated that there is a 160 character limit for SMS texts." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) PK Paul K. President > "Google Voice is an excellent solution for a business looking for an effective VoIP." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697) Kimberly S. Lead Care Manager > "There are a lot of features I am not familiar with, so I would say better training material is needed." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Kimberly S. Lead Care Manager > "I make approximately 20 calls a day through Google Voice and have never had an issue!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) TA Tommy A. Adult Ministry Associate > "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195) PD Presley D. Owner > "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657) TM Teighlor M. Administrative specialist > "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035) Dhakadiya O. Manager > "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615) AL Aaron L. Videographer > "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151) JG Jesus G. Case Worker > "The paid plans are very cheap, and offer great 24/7 customer support just a call away." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7162178) LP Lexus P. Ceo > "Sometimes the connection is not the best and calls hang up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) JS John S. GM > "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502) AH Ariz H. Academic Director > "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006) SC Shirita C. Therapist and Owner > "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179) RS Rebecca S. Myself > "Sometimes calls won't come through until after the caller hung up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892) EG Erica G. CEO > "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345) VR Verified Reviewer Supervisor customer service specialist > "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) RT Ryan T. Head Of Integrated Search And Data Performance > "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) RT Ryan T. Head Of Integrated Search And Data Performance > "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) HL Holly L. BDC Manager > "I love being able to call customers without them knowing my real phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) AE ALan E. Partnership manager > "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283) SB Sara B. Functional Medicine Nutritionist > "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774) LM Lionel M. CEO > "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760) RD Robert D. Sport Director > "I was able to speak with customers without having to use my personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702) KC Khalid C. freelancer > "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835) DF Deborah F. Owner and Photographer > "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058) RT Ryan T. Head Of Integrated Search And Data Performance > "This means no access to authentication systems required for mobile and remote work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) SG Shea G. Counselor > "I'd recommend it to anyone in small business or private practice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) CP Carlos P. QAE > "Sometimes I had quality issues in the calls. And lack of advanced features." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975) Wren W. Owner and Officient > "Love that its free." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) Tiara H. Founder > "Some businesses and services do not support VoIP phone numbers." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) RS Ryan S. Pastor of Digital Ministry > "The Google voice app on iOS can be a bit buggy at times." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449) HL Holly L. BDC Manager > "Love that I can use this on my phone and a desktop." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) TM Troy M. closer > "Sometimes issues with voice mail clarity but not enough to not use the software" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142) LT Lucia T. Administrative assistant > "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535) DE Deepak E. Program Manager I > "Voice lags if used with less or minimum internet speed" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) MB Martin B. Accounting clerk > "That I can’t add new contacts using my phone app" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675) BO Baraza O. Manager > "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801) LM Leah M. Artist reveiwer > "Drops calls if wifi is not any good at time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149) TW Tyler W. Health Coach > "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010) AK Aryn K. Transaction Coordiation > "I tend to get randome calls from people trying to reach other people than me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796) NS Niki S. Counselor > "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859) ED Eugene D. Project Manager > "The features are lacking, especially the mobile application." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570) EK Elizabeth K. Professor > "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253) SS Skye S. CEO > "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041) WT Winnie T. Manager > "Google voice integrates with Google meet to provide clear audio out put and input." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383) SN Shilpa N. Pricing Analyst > "It requires good internet connecting so it troubles sometime." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487) AJ Abhijeet J. Owner > "Smooth and organized interface without bugs." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056) PL Paul L. chief operating officer > "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535) MZ Mohamed Z. Technicien réseau > "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796) HW Henry W. CEO > "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing:..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012) RT Ryan T. Sales Engineer > "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308) VC Virginia C. family therapist > "The app can be annoying at times, for example it is not easy to write a new text." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796) JA Jessica A. Fashion Photographer > "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745) VR Verified Reviewer Psychologist > "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416) DE Destiny E. RFSW > "Offers free numbers, calls are free in the US, you can call internationally for an extra fee." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610) VR Verified Reviewer Supervisor customer service specialist > "Also get a lot of spam texts and calls." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) Wes P. Principal Software Engineer > "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086) RM Rosalina M. Executive Assistant/ Freelancer > "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) TH Tisha H. vice president > "Can't get all message in reading form all the time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439) KI Kalume I. Senior IT technician > "I use Google voice to reach customers to explain to them the services offered at my business." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5001283) AG Adam G. deputy executive director > "The application is expensive compared to other VoIP service providers" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229) KR Kayleigh R. School Psychologist > "I like that you can use Google Voice from your personal cell phone and call families from Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6126733) ZM Zofia M. Customer Service and Sales Support Associate > "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) VR Verified Reviewer Supervisor customer service specialist > "Overall its good when need something to make calls in case ur phone breaks or if need a messaging system." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) RM Rosalina M. Executive Assistant/ Freelancer > "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there should..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) [View Reviews](https://www.capterra.com/p/210592/Voice/reviews/) Reneisha H. Clinical Programs Manager > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080) BW Brandon W. CTO > "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BB Bonnie B. Digital Systems Manager > "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues and our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) BW Brandon W. CTO > "This was also not clearly explained during the sales process, despite us outlining our requirements upfront." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BW Brandon W. CTO > "The core phone functionality works, but additional features require more setup and cost." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) SH Sarah H. Appt Setter > "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) MF Meg F. Owner > "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) CD Claire D. Contract Administrator > "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) JV Jon V. IT Service Delivery Manager > "There are times where it can be difficult to work with the RingCentral sales team and support teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) CD Claire D. Contract Administrator > "The number I was assigned also comes up on peoples phones as spam." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) SN Sussan N. Psychiatric mental health nurse practitioner > "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) RC Robert C. Owner / Manager > "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) EV Erica V. Office Manager and Executive Legal Assistant > "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) SN Sussan N. Psychiatric mental health nurse practitioner > "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues," [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) VR Verified Reviewer Account Executive > "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822) VR Verified Reviewer Housing Specialist > "Changing the settings doesn’t always improve the problems either." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) AA Adrianna A. Manager > "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) KT Krystal T. Property Manager > "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "Sometimes messaging just stops without a warning." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) JV Jon V. IT Service Delivery Manager > "It provides us the flexibility to be out in the field and still receive calls from our clients." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC side." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) DR Dionel R. Intake > "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276) AJ Amy J. Office Manager > "The customer support was not very helpful. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926) AB Alexander B. Managing attorney > "Intuitive features and functions are in place that allows you to easily get done what you need to." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5094654) Mario D. General Manager > "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like talking to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) JB Jennifer B. Administrative Assistant > "I like that I can call out of my cell phone not using my phone number to customers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4998610) KC Karla C. Leasing agent > "What I don't dislike is having to log in" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface [Google Voice](https://www.capterra.com/p/210592/Voice/) 4.54 (725) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,205) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Google Voice 5/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/210592/Voice/#features) RingEX Top features 27/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Google Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Google Voice - By Google - Located in United States - Founded in RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $10/month Price $29/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-210592/RingOver-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $30/month Price $29/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $10/month Price $1.1/month 4.4 Features 4.7 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/203084-210592/VoIP-ms-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (347)](https://www.capterra.com/p/208208/800-com/reviews/) $30/month Price $149/month 4.3 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $10/month Price $25/month 4.4 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-210592/Nextiva-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $30/month Price $25/month 4.3 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/) $10/month Price $350/year 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/) $30/month Price $350/year 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (687)](https://www.capterra.com/p/159578/CallHippo/reviews/) $10/month Price $0/month 4.4 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) $30/month Price $18/month 4.3 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (725)](https://www.capterra.com/p/210592/Voice/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $10/month Price $29/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-210592/JustCall-vs-Voice) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) $30/month Price $24/month 4.3 Features 4.1 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/187525-242188/Virtual-Office-vs-RingCentral-MVP)