# Compare Google Voice vs RingEX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Voice and RingEX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210592-242188/Voice-vs-RingCentral-MVP

---

# Google Voice vs RingEX Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google VoiceRingEX2/4 selected

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [716 reviews](#user-reviews)

Positive

660

Neutral

44

Negative

12

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,200 reviews](#user-reviews)

Positive

976

Neutral

148

Negative

76

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Per User,Per Month

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Free Version

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of reviewers  
rated it above 4 stars

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* * *

Starting Price

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User rating

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### Ultatel Cloud Business Phone System

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,785 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

NA

Call Center Management

4.4

Call Recording

NA

84%Fit

High performer

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

4.4

Call Center Management

4.5

Call Recording

4.6

User satisfaction

User satisfaction

4.5

User reviews[716](https://www.capterra.com/p/210592/Voice/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.2

User satisfaction

4.2

User reviews[1,200](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## User reviews

Pros & cons

PD

Presley D.

Owner

> "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657)

VR

Verified Reviewer

Owner

> "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my credits..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139)

Dhakadiya O.

Manager

> "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615)

Wren W.

Owner and Officient

> "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

EK

Elizabeth K.

Professor

> "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253)

TA

Tommy A.

Adult Ministry Associate

> "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195)

MZ

Mohamed Z.

Technicien réseau

> "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message record."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

TM

Teighlor M.

Administrative specialist

> "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035)

JS

John S.

GM

> "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502)

AL

Aaron L.

Videographer

> "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to your..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151)

SC

Shirita C.

Therapist and Owner

> "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179)

LP

Lexus P.

Ceo

> "Sometimes the connection is not the best and calls hang up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

RB

Rita B.

Teacher

> "One of the things that I love about using Google Voice is that it allows you to protect yourself. If you don’t like giving your own personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4788351)

RS

Ryan S.

Pastor of Digital Ministry

> "The Google voice app on iOS can be a bit buggy at times."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449)

EG

Erica G.

CEO

> "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345)

AH

Ariz H.

Academic Director

> "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006)

MZ

Mohamed Z.

Technicien réseau

> "Google Voice solves the issue of having to use my cell phone to answer incoming calls and enables people to contact me directly. Although it works..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

PL

Paul L.

chief operating officer

> "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

RS

Rebecca S.

Myself

> "Sometimes calls won't come through until after the caller hung up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892)

MZ

Mohamed Z.

Technicien réseau

> "You can get free assistance with Google Voice for calls within the US Canada and Europe , and enjoy low rates for international calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

CD

Connor D.

Operations Manager

> "I think it’s been the best option for work calls, texts, etc on the market."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

VR

Verified Reviewer

Supervisor customer service specialist

> "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

HL

Holly L.

BDC Manager

> "I love being able to call customers without them knowing my real phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize settings."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

SB

Sara B.

Functional Medicine Nutritionist

> "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774)

AM

Aries M.

Customer Support

> "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924)

RD

Robert D.

Sport Director

> "I was able to speak with customers without having to use my personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702)

RB

Roxanne B.

Dog Groomer / Pet Sitter Owner

> "I understand that you send out an email notifying users, however your emails get lost in the spam and junk mail."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4763976)

MZ

Mohamed Z.

Technicien réseau

> "Another useful feature is the voice message record that can transcribe your messages into text for easy management."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

DF

Deborah F.

Owner and Photographer

> "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058)

AE

ALan E.

Partnership manager

> "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283)

Wren W.

Owner and Officient

> "Love that its free."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

LM

Lionel M.

CEO

> "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760)

MJ

Melody J.

Salon Owner & Educator

> "A few of my team members have access to it on their devices and we are able to communicate from home or away from the salons!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4801306)

KB

Kevin B.

owner

> "No toll-free numbers is my biggest dislike for google voice, this feature would make a nice improvement."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4779165)

LP

Lexus P.

Ceo

> "It's pretty easy to set uo and has a simple interface"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

KC

Khalid C.

freelancer

> "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps or..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835)

MZ

Mohamed Z.

Technicien réseau

> "Also, you can port your current phone number to Google Voice, avoiding the need to give out a new number to your contacts."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "This means no access to authentication systems required for mobile and remote work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

CD

Connor D.

Operations Manager

> "The text feature was phenomenal and made our job a lot easier."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

KI

Katie I.

Ceo

> "The intro ad for google voice, and having to hit the button to go through is confusing and inconvenient"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4749487)

HL

Holly L.

BDC Manager

> "Love that I can use this on my phone and a desktop."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

CP

Carlos P.

QAE

> "Sometimes I had quality issues in the calls. And lack of advanced features."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975)

KL

Kristen L.

Instructional aide

> "It has great privacy features and can help me prevent callers from seeing my actual cell phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4745499)

Tiara H.

Founder

> "Some businesses and services do not support VoIP phone numbers."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380)

SH

Salvador H.

Glazer

> "I love the fact that I could use Google Voice as a spare number for business or any other interactions that I do not want to give my personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4750238)

Anand B.

Research Analyst

> "We do not have auto-reply options, no free call recording"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4787407)

AL

A L.

Teacher

> "It’s also so easy to be able to use my phone to call rather than use a school landline ."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963)

TM

Troy M.

closer

> "Sometimes issues with voice mail clarity but not enough to not use the software"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142)

LT

Lucia T.

Administrative assistant

> "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535)

DE

Deepak E.

Program Manager I

> "Voice lags if used with less or minimum internet speed"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481)

RS

Ryan S.

Owner

> "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421)

MB

Martin B.

Accounting clerk

> "That I can’t add new contacts using my phone app"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675)

BO

Baraza O.

Manager

> "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801)

LM

Leah M.

Artist reveiwer

> "Drops calls if wifi is not any good at time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149)

TW

Tyler W.

Health Coach

> "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010)

AK

Aryn K.

Transaction Coordiation

> "I tend to get randome calls from people trying to reach other people than me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796)

NS

Niki S.

Counselor

> "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859)

ED

Eugene D.

Project Manager

> "The features are lacking, especially the mobile application."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570)

WT

Winnie T.

Manager

> "Google voice integrates with Google meet to provide clear audio out put and input."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383)

SS

Skye S.

CEO

> "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed."

[See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041)

TD

Teddy D.

Director of Recruiting

> "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721)

Anggra A.

IT Support

> "The least like from this application is we have to use number phone USA or Canada phone"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528)

AJ

Abhijeet J.

Owner

> "Smooth and organized interface without bugs."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056)

SN

Shilpa N.

Pricing Analyst

> "It requires good internet connecting so it troubles sometime."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487)

RT

Ryan T.

Sales Engineer

> "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308)

HW

Henry W.

CEO

> "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing: 'we..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012)

JA

Jessica A.

Fashion Photographer

> "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being able..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745)

VC

Virginia C.

family therapist

> "The app can be annoying at times, for example it is not easy to write a new text."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796)

DE

Destiny E.

RFSW

> "Offers free numbers, calls are free in the US, you can call internationally for an extra fee."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610)

VR

Verified Reviewer

Psychologist

> "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam and..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416)

Wes P.

Principal Software Engineer

> "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the same..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086)

VR

Verified Reviewer

Supervisor customer service specialist

> "Also get a lot of spam texts and calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and expert..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend on..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

KI

Kalume I.

Senior IT technician

> "I use Google voice to reach customers to explain to them the services offered at my business."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5001283)

TH

Tisha H.

vice president

> "Can't get all message in reading form all the time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439)

[View Reviews](https://www.capterra.com/p/210592/Voice/reviews/)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

VR

Verified Reviewer

Dispatcher

> "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

TB

Thomas B.

IT/Technical Lead

> "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

Selim D.

Inside Sales Specialist

> "Didn't have direct integration with Pipedrive CRM, so we needed to use API."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

MF

Meg F.

Owner

> "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

JV

Jon V.

IT Service Delivery Manager

> "There are times where it can be difficult to work with the RingCentral sales team and support teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

Suzi L.

Project Manager

> "RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4734969)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

RC

Robert C.

Owner / Manager

> "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues,"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

HM

Haley M.

Admin & Data Assistant

> "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

VR

Verified Reviewer

Support Coach

> "Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3503633)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

AA

Adrianna A.

Manager

> "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196)

TB

Thomas B.

IT/Technical Lead

> "The configuration backend is a bit wonky."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

Zafar A.

HSE Manager

> "When staying connected is a critical for a business, then this tool is a must have in your office, also it is a very helpful for travelers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4774706)

TB

Thomas B.

IT/Technical Lead

> "It's disgusting I now have to write this every time I leave feedback to not get a followup call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

JV

Jon V.

IT Service Delivery Manager

> "It provides us the flexibility to be out in the field and still receive calls from our clients."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

RW

Roody W.

Recruitment Manager

> "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "Sometimes messaging just stops without a warning."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

MF

Matt F.

Owner/Operator

> "I also love the feature that it transcribes all of our voicemails for easy access."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4781622)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

Heather B.

Senior Executive Assistant

> "It worked very well for what we needed: video conferencing, webinars, etc."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

## User interface

[Google Voice](https://www.capterra.com/p/210592/Voice/)

4.54 (716)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,200)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Google Voice

5/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/210592/Voice/#features)

RingEX

Top features

27/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

### Recognition

No recognitions have been awarded to Google Voice

No recognitions have been awarded to RingEX

### Deployment & support

Google Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Voice

-   By Google
-   Located in United States
-   Founded in

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$10/month

Price

$29/month

4.4

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-210592/RingOver-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$30/month

Price

$4/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-242188/Microsoft-Teams-vs-RingCentral-MVP)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$10/month

Price

$25/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-210592/Nextiva-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$30/month

Price

$14.99/month

4.3

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-242188/Zoom-Video-Conferencing-vs-RingCentral-MVP)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$10/month

Price

$1.1/month

4.4

Features

4.7

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/203084-210592/VoIP-ms-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

$30/month

Price

$8.75/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-242188/Slack-vs-RingCentral-MVP)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$10/month

Price

$350/year

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$30/month

Price

$7/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/242188-247901/RingCentral-MVP-vs-Google-Workspace)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

$10/month

Price

$1/month

4.4

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$30/month

Price

$29/month

4.3

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

$10/month

Price

$29/month

4.4

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-210592/JustCall-vs-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (667)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$30/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-242188/GoTo-Connect-vs-RingCentral-MVP)