# Compare Google Voice vs Acefone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Voice and Acefone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210592-264770/Voice-vs-Acefone

---

# Google Voice vs Acefone Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google VoiceAcefone2/4 selected

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

[## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [716 reviews](#user-reviews)

Positive

660

Neutral

44

Negative

12

[## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

124

Neutral

2

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,899 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Online Voice Transmission

4.6

Video Conferencing

NA

API

NA

Call Routing

NA

75%Fit

Not enough reviews

Feature ratings

Mobile Access

4.6

Online Voice Transmission

4.7

Video Conferencing

5.0

API

1.0

Call Routing

4.4

User satisfaction

User satisfaction

4.5

User reviews[716](https://www.capterra.com/p/210592/Voice/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.2

User satisfaction

4.6

User reviews[134](https://www.capterra.com/p/264770/Acefone/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

## User reviews

Pros & cons

PD

Presley D.

Owner

> "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657)

VR

Verified Reviewer

Owner

> "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my credits..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139)

Dhakadiya O.

Manager

> "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615)

Wren W.

Owner and Officient

> "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

EK

Elizabeth K.

Professor

> "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253)

TA

Tommy A.

Adult Ministry Associate

> "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195)

MZ

Mohamed Z.

Technicien réseau

> "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message record."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

TM

Teighlor M.

Administrative specialist

> "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035)

JS

John S.

GM

> "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502)

AL

Aaron L.

Videographer

> "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to your..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151)

SC

Shirita C.

Therapist and Owner

> "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179)

LP

Lexus P.

Ceo

> "Sometimes the connection is not the best and calls hang up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

RB

Rita B.

Teacher

> "One of the things that I love about using Google Voice is that it allows you to protect yourself. If you don’t like giving your own personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4788351)

RS

Ryan S.

Pastor of Digital Ministry

> "The Google voice app on iOS can be a bit buggy at times."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449)

EG

Erica G.

CEO

> "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345)

AH

Ariz H.

Academic Director

> "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006)

MZ

Mohamed Z.

Technicien réseau

> "Google Voice solves the issue of having to use my cell phone to answer incoming calls and enables people to contact me directly. Although it works..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

PL

Paul L.

chief operating officer

> "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

RS

Rebecca S.

Myself

> "Sometimes calls won't come through until after the caller hung up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892)

MZ

Mohamed Z.

Technicien réseau

> "You can get free assistance with Google Voice for calls within the US Canada and Europe , and enjoy low rates for international calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

CD

Connor D.

Operations Manager

> "I think it’s been the best option for work calls, texts, etc on the market."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

VR

Verified Reviewer

Supervisor customer service specialist

> "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

HL

Holly L.

BDC Manager

> "I love being able to call customers without them knowing my real phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize settings."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

SB

Sara B.

Functional Medicine Nutritionist

> "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774)

AM

Aries M.

Sales Representative

> "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924)

RD

Robert D.

Sport Director

> "I was able to speak with customers without having to use my personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702)

RB

Roxanne B.

Dog Groomer / Pet Sitter Owner

> "I understand that you send out an email notifying users, however your emails get lost in the spam and junk mail."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4763976)

MZ

Mohamed Z.

Technicien réseau

> "Another useful feature is the voice message record that can transcribe your messages into text for easy management."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

DF

Deborah F.

Owner and Photographer

> "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058)

AE

ALan E.

Partnership manager

> "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283)

Wren W.

Owner and Officient

> "Love that its free."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

LM

Lionel M.

CEO

> "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760)

MJ

Melody J.

Salon Owner & Educator

> "A few of my team members have access to it on their devices and we are able to communicate from home or away from the salons!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4801306)

KB

Kevin B.

owner

> "No toll-free numbers is my biggest dislike for google voice, this feature would make a nice improvement."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4779165)

LP

Lexus P.

Ceo

> "It's pretty easy to set uo and has a simple interface"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

KC

Khalid C.

freelancer

> "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps or..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835)

MZ

Mohamed Z.

Technicien réseau

> "Also, you can port your current phone number to Google Voice, avoiding the need to give out a new number to your contacts."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "This means no access to authentication systems required for mobile and remote work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

CD

Connor D.

Operations Manager

> "The text feature was phenomenal and made our job a lot easier."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

KI

Katie I.

Ceo

> "The intro ad for google voice, and having to hit the button to go through is confusing and inconvenient"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4749487)

HL

Holly L.

BDC Manager

> "Love that I can use this on my phone and a desktop."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

CP

Carlos P.

QAE

> "Sometimes I had quality issues in the calls. And lack of advanced features."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975)

KL

Kristen L.

Instructional aide

> "It has great privacy features and can help me prevent callers from seeing my actual cell phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4745499)

Tiara H.

Founder

> "Some businesses and services do not support VoIP phone numbers."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380)

SH

Salvador H.

Glazer

> "I love the fact that I could use Google Voice as a spare number for business or any other interactions that I do not want to give my personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4750238)

Anand B.

Research Analyst

> "We do not have auto-reply options, no free call recording"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4787407)

AL

A L.

Teacher

> "It’s also so easy to be able to use my phone to call rather than use a school landline ."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963)

TM

Troy M.

closer

> "Sometimes issues with voice mail clarity but not enough to not use the software"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142)

LT

Lucia T.

Administrative assistant

> "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535)

DE

Deepak E.

Program Manager I

> "Voice lags if used with less or minimum internet speed"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481)

RS

Ryan S.

Owner

> "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421)

MB

Martin B.

Accounting clerk

> "That I can’t add new contacts using my phone app"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675)

BO

Baraza O.

Manager

> "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801)

LM

Leah M.

Artist reveiwer

> "Drops calls if wifi is not any good at time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149)

TW

Tyler W.

Health Coach

> "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010)

AK

Aryn K.

Transaction Coordiation

> "I tend to get randome calls from people trying to reach other people than me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796)

NS

Niki S.

Counselor

> "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859)

ED

Eugene D.

Project Manager

> "The features are lacking, especially the mobile application."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570)

WT

Winnie T.

Manager

> "Google voice integrates with Google meet to provide clear audio out put and input."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383)

SS

Skye S.

CEO

> "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed."

[See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041)

TD

Teddy D.

Director of Recruiting

> "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721)

Anggra A.

IT Support

> "The least like from this application is we have to use number phone USA or Canada phone"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528)

AJ

Abhijeet J.

Owner

> "Smooth and organized interface without bugs."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056)

SN

Shilpa N.

Pricing Analyst

> "It requires good internet connecting so it troubles sometime."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487)

RT

Ryan T.

Sales Engineer

> "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308)

HW

Henry W.

CEO

> "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing: 'we..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012)

JA

Jessica A.

Fashion Photographer

> "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being able..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745)

VC

Virginia C.

family therapist

> "The app can be annoying at times, for example it is not easy to write a new text."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796)

DE

Destiny E.

RFSW

> "Offers free numbers, calls are free in the US, you can call internationally for an extra fee."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610)

VR

Verified Reviewer

Psychologist

> "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam and..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416)

Wes P.

Principal Software Engineer

> "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the same..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086)

VR

Verified Reviewer

Supervisor customer service specialist

> "Also get a lot of spam texts and calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and expert..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend on..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

KI

Kalume I.

Senior IT technician

> "I use Google voice to reach customers to explain to them the services offered at my business."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5001283)

TH

Tisha H.

vice president

> "Can't get all message in reading form all the time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439)

[View Reviews](https://www.capterra.com/p/210592/Voice/reviews/)

SA

Shamsul A.

Director

> "I just started Acefone but the customer support by \[sensitive content hidden\] and his technical..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266)

Bill O.

President

> "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

MNN

Mohammed Nakash N.

Director

> "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237)

Sachin K.

manager

> "Feels like not genuine company"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254)

IC

Ian C.

Company Director

> "How helpful the support was in setting up the system"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

IC

Ian C.

Company Director

> "That the call quality wasn't so good but found out this was because we were using the wrong..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

HD

Hanna D.

estimator

> "they set up one-on-one calls to help you understand the platform, and will answer every question..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

Bill O.

President

> "Do yourself a favor and avoid this company at all costs."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

Cody R.

Regional Vice President

> "The calls, when connected, connected perfectly with high quality sound"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

DB

DONATAS B.

Manager

> "Sometimes is hard to receive call back from proper department."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

NS

Nancy S.

Marketing Director

> "I really enjoy my experience with Acefone as it was seamless from start to finish in record time..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

Cody R.

Regional Vice President

> "They make promises they cannot deliver on, and it's always someone else's fault within the..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

PE

Praise E.

OPERATIONS MANAGER

> "Acefone provides the widest combination of features for one great price."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629)

MW

Mike W.

CEO

> "Not really, not yet proficient to identify any issues."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676)

DF

Duncan F.

Director

> "Acefone services have been great and pricing is also really competitive."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073)

JM

Joe M.

Director

> "The software does not allow copying and pasting of numbers."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828)

Nihal S.

Senior Sales Engineer

> "I like the team and the quality of sound, aman and Nishant have been very helpfull."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430)

Neil E.

Director of Business Development

> "I was getting so frustrated trying to find a company that would take the time to understand our..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

AMB

Ana-Maria B.

CEO

> "It has been great connecting with the Acefone team."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360)

RB

Rida B.

Managing director

> "I didn't like the user interface colour of the platform"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657)

MN

Marilu N.

Manager

> "I like all the services I need for my business"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742)

SB

Stefan B.

Owner

> "As a novice VOIP user, I was struggling to understand the tech jargon used."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530)

AP

Anthony P.

CTO

> "Customer service fantastic always solves issues promptly."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546)

ER

Eric R.

Director of Business Development

> "This is an issue for all numbers in my contact list that did not have country codes added."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

HD

Hanna D.

estimator

> "great accessibility, easy to use, and they are very thorough in the set-up process."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

SB

Scott B.

Managing Director

> "We have constant problems with the service - we repeatedly cannot recieve incoming calls."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

Neil E.

Director of Business Development

> "Still, it was very refreshing to know that I was being taken care of, and that my client service..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

ER

Eric R.

Director of Business Development

> "Calls not connecting - This still doesnt connect for 5-10 calls per day"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

PE

Patience E.

Business Manager

> "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE,..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235)

SB

Scott B.

Managing Director

> "We have constant problems with and spend more time n the phone to support than we do speaking..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

NS

Nancy S.

Marketing Director

> "I enjoyed working with \[sensitive content hidden\] my sales representative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

VR

Verified Reviewer

Owner

> "Impossible to cancel."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238)

MC

Michael C.

Engineer

> "Easy to get started, helpful support staff"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996)

LG

Lucy G.

Finance & Admin

> "The portal is a little clunky and sometimes features are not in the most obvious place"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368)

DB

DONATAS B.

Manager

> "Price is good comparing with other."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

KS

Kenneth S.

President

> "Haven't found any yet problems or anything negative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249)

JM

Joe M.

Director

> "Excellent voice clarity, stable application and no freezing."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828)

IA

Israr A.

director

> "so far no cons found in their system recommend their services"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614)

JM

Jamie M.

Digital Director & Co-Founder

> "The team were on hand to help me get this set up and running quickly."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3449709)

GR

Gordon R.

Director

> "Perhaps my expectations are too low."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730)

JS

Jatinderpal S.

Manager Info Systems

> "Cost effective solution that is easy to setup and is feature rich"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601)

PF

Phillip F.

Company Director

> "sometimes the recordings are a little laggy and not clear."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339)

AB

Amber B.

Office Manager

> "Quick response time from team with queries, easy to set up"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479)

SB

Scott B.

Managing Director

> "Biggest mistake we ever made as a business was going with this company."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

[View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/)

## User interface

[Google Voice](https://www.capterra.com/p/210592/Voice/)

4.54 (716)

[Acefone](https://www.capterra.com/p/264770/Acefone/)

4.63 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Google Voice

8/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/210592/Voice/#features)

Acefone

Top features

43/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/264770/Acefone/#features)

### Recognition

No recognitions have been awarded to Google Voice

No recognitions have been awarded to Acefone

### Deployment & support

Google Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acefone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Voice

-   By Google
-   Located in United States
-   Founded in

Acefone

-   By Acefone
-   Located in United Kingdom
-   Founded in 2019

## Popular Comparisons

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$10/month

Price

$29/month

4.4

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-210592/RingOver-vs-Voice)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19.99/month

Price

$25/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-264770/Nextiva-vs-Acefone)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$10/month

Price

$25/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-210592/Nextiva-vs-Voice)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$19.99/month

Price

$1.1/month

4.6

Features

4.7

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/203084-264770/VoIP-ms-vs-Acefone)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$10/month

Price

$1.1/month

4.4

Features

4.7

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/203084-210592/VoIP-ms-vs-Voice)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$19.99/month

Price

$4/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-264770/Microsoft-Teams-vs-Acefone)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$10/month

Price

$30/month

4.4

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/210592-242188/Voice-vs-RingCentral-MVP)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$19.99/month

Price

$14.99/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-264770/Zoom-Video-Conferencing-vs-Acefone)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$10/month

Price

$350/year

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$19.99/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/218251-264770/Wildix-vs-Acefone)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

$10/month

Price

$1/month

4.4

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$19.99/month

Price

$350/year

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-264770/3CX-vs-Acefone)