--- title: "Compare Kylas Sales CRM vs Salesforce Starter 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Salesforce Starter and Kylas Sales CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/210630-227088/Kylas-vs-Salesforce-Starter" page_type: "comparison" language: "en" --- # Salesforce Starter vs Kylas Sales CRM Features and Cost Comparison Last updated September 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce StarterKylas Sales CRM2/4 selected [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) [## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [226 reviews](#user-reviews) Positive 200 Neutral 18 Negative 8 [## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting Price $250.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [625 reviews](#user-reviews) Positive 613 Neutral 8 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Activity Dashboard 4.4 Contact Database 4.8 Data Import/Export 4.4 84%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.8 Activity Dashboard 4.8 Contact Database 4.7 Data Import/Export 4.7 User satisfaction User satisfaction 4.4 User reviews[226](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.8 User reviews[625](https://www.capterra.com/p/210630/Kylas/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $250Flat Rate, Per Month - Free version - Free trial Best for Best for Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. Best for Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) RL Rico L. AE > "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755) VR Verified Reviewer App Developer > "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838) Khilah B. Owner > "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699) VR Verified Reviewer Salesforce Consultant > "It gives you the exposure to find out what you need as you continue to grow." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343) VR Verified Reviewer Advisor > "Customization options are basic." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) RS Rob S. Managing Director > "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) VR Verified Reviewer Advisor > "Slight learning curve early, but useful once workflows are set." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) MHS Mohammed Hareez S. Customer Success representative > "To be honest there is nothing i dislike about salesforce but sometimes its bit slow" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) Jeff T. AE > "Best CRM on the market i have enjoyed using it throughout my career at multiple companies" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777) PB Phoebe B. Payroll Administrator > "Response was time consuming." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) James W. Revenue Operations Manager > "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445) HML Hector Manuel L. Bookings Office Admin > "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423) PW Peggie W. Acct Resolution > "Compact and streamlined which goes well with small business." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490) JW Janet W. Project Manager > "That they moved to lightning and it is not as good as classic" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) DV Donovan V. Retirement Benefit Analyst II > "Salesforce starter is a great tool that we're able to utilize in our workplace." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475) LD Lisa D. Billing Administrator > "I don't like the email functionality or the notes / tasks available. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430) VR Verified Reviewer CEO > "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584) CG Clayton G. Database Manager > "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312) NB Nichole B. Owner > "It is easy to set up, use, maintain and set sales goals with it." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) PB Phoebe B. Payroll Administrator > "Overall experience was okay and easy to navigate. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) RS Roberto S. Project Manager > "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806) NB Nichole B. Owner > "It was easy to install, easy to use, and made managing sales a breeze." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) PC Patrick C. Financial Planner > "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) VR Verified Reviewer Business Operations Analyst > "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252) NN Nomava N. Freelancer > "For a limited business, over there is too much to sort through for everything we need." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) AD Alexis D. Operations Direcot > "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886) JW JAMES W. Sales Engineer > "Too many unused fields that muddy up the screen and info can get lost in all the blank fields." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888) MHS Mohammed Hareez S. Customer Success representative > "My overall experience is wonderful with salesforce" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) MK Mayank K. Assistant Manager - Digital Marketing > "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825) JL Judith L. office manager > "it is good, I like it but it is pricely." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031) NZB Nastazija Zivaljevic B. Customer Support Specialist > "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383) Rick K. Owner > "We've been super happy with it and my personal favorite part is being able to do so much from my phone." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) Julio Cesar M. SALES MANAGER > "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211) MB Matthew B. Digital Engagement Officer > "It can be difficult to resolve problems without having to search for help topics." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605) JW Janet W. Project Manager > "It was much more intuitive and easier to locate information." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) ED Elizabeth D. Marketing > "This product is not designed for the Financial Services industry." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851) Rick K. Owner > "It's been part of the reason we've been able to stay so organized." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) PS Paul S. Chief Engineer > "My biggest issue with Salesforce is that it is so big." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447) RS Rob S. Managing Director > "I highly recommend it to anyone looking to enhance their customer relationship management processes." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) HW Heather W. Compliance Analyst > "It is overwhelming at first to get a handle on the software." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744) JM Jeremy M. Administrative Assistant > "We have salesforce for NON profits and we love keeping track of all of our fellowship members" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4596998) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) VR Verified Reviewer Quality Systems Manager > "Salesforce Essentials is the best way to provide better service to our customers." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) NN Nomava N. Freelancer > "Moreover, with this tool, I can complete all my tasks without any delay so that I am not disturbed while doing my work and my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) [View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) TO Tanisha O. Digital Marketing > "It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7165238) AR Abhijeet R. Data Analyst > "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067) NM Naeem M. IT > "The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) NM Naeem M. IT > "The lack of detailed user manuals and video tutorials makes implementation and customization more challenging." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) Sumit S. Accountant > "The CRM also supports automation for tasks such as lead assignment, reminders, and status updates, which helps improve..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7157975) VR Verified Reviewer Assistant Manager Sales and Marketing > "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) Suraj D. Publications > "I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760) IP Indra P. Sales Manager > "A minor frustration for some users is the lack of an auto-refresh feature on the dashboard." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156621) SF Sheikh F. Marketing Head > "The reporting dashboard provides valuable insights, and integrations with WhatsApp, email, and web forms make communication..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7187478) SN Sukriti N. Branch Head > "Some features are not very intuitive, and the mobile app performance could be improved." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7188001) NM Naeem M. IT > "It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) RS Richa S. HR Director > "What shocked us most: getting leads into the CRM — the most fundamental feature of any CRM — required an additional payment." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489) Shreyas J. Sales Executive > "It helps me manage and track all my sales records and customer-related data in one place." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156864) AR Anupama R. Executive > "The web portal can sometimes take time to load, which slows down work." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158689) RA Rini A. Senior Admission Counselor > "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals,..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) RS Richa S. HR Director > "Charging extra for core functionality after already collecting payment is unacceptable." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489) SF Sheikh F. Marketing Head > "It has helped us organize leads, automate follow-ups, monitor the sales pipeline, and improve team collaboration." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7187478) AG Ana G. Sales Manager > "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates,..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) NM Naeem M. IT > "The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) RA Rini A. Senior Admission Counselor > "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) RO Ranjan O. Counsellor > "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019) AK Akanksha K. PR executive > "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) VPJ Varghese Prasanth J. Sales Manager > "It offers a user-friendly interface and helps manage leads, contacts, and sales activities efficiently." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7178504) VR Verified Reviewer Assistant Manager Sales and Marketing > "The reporting functionality feels very basic." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) BB Bhagyashri B. Sales coordinator > "The workflow management and lead management features help our team track sales activities efficiently." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) SJ Siji J. Sales Coordinator > "Not able to add the sales or purchase invoice" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577) NK Niranjan K. Associate manager > "It helps to track the leads ,report and help us to find the prospects ,easy to capture the lead and manage" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7161064) SG SHEETAL G. Placement Coordinator > "experienced occasional technical issues, such as slow loading times or errors" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) SN Sukriti N. Branch Head > "It is easy to use, helps manage leads efficiently, and simplifies the sales process. While there is room for improvement in..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7188001) PR PRITI R. EXECUTIVE > "The internal integration part is quite difficult for anyone with non-technical background." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981) PM PRATIKSHA M. CUSTOMER SUPPORT > "Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904) CT Chanchal T. Human Resource > "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586) AT Abhishek T. Sr Manager Sales > "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039) HB Hrishikesh B. AGM MEP SALES > "This is the worst planning tool for planning." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218) OR Om R. Junior Developer > "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167) PP Prajakta P. Senior Web Developer > "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833) SM Sunil M. Relationship Manager > "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) AJ Arshdeep J. Business Development manager > "Need to work on their phone app it is bit complicated and not handy." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892) BN Balaraj N. Assistant Manager - Leads Management > "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916) SR Susmita R. Back End Executive > "experienced occasional slowness and lag." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548) MC Manoj C. Social Media Specialist > "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815) NK Navath K. Digital Marketing Specialist > "The POC Person has not give correct info about the issue" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072) SBB Shyam Baride B. Asst. Manager, Marketing > "The platform is easy to use, helps manage leads and customer interactions efficiently, and provides good visibility of the sales..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7160314) SM Saurabh M. CEO > "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792) AK Akanksha K. PR executive > "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) CC Chhavi C. Human Resource Executive > "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442) SM Sunil M. Relationship Manager > "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) TA Tanuj A. bde > "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296) JD Jeenali D. Digital Marketing Manager > "Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7187354) SK Sourav K. Marketing Manager > "Sometimes it's a bit slow and there were some bugs for deals section." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813) PKS Purushotam Kr S. Intern > "Kylas can be described as highly cost-effective and user-friendly, but slightly restricted by its scaling capabilities." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7187383) AK Abhay K. Manager- HRD > "Some of the features are still not available in Kylas which we have already highlighted to the support team." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207) SM Swapnil M. Digital Sales Associate > "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760) SK Satendra K. BDE > "Notification issue is a big issue work got stopped if notification starts" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202) NM Naeem M. IT > "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) RC Rakhi C. Admin Coordinator > "Too much features and it is little bit lenghty and takes time to manage." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698) FA Faizan A. Assistant Manager > "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110) LK Lubna K. Admission officer > "cannot search party name via mobile number" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190) AG Aancha G. Sales Coordinator > "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612) AT Ankur T. Marketing Manager > "Record counts are the worst part, and the cost of same is also high" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964) BB Bhagyashri B. Sales coordinator > "I also like the quick information search and the overall value for money compared to other CRM tools." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) HA Haidar A. Manager > "If you buy any product or service, if the supporting team is right then you do not understand the problems." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192) PM PRATIKSHA M. CUSTOMER SUPPORT > "Excellent CRM for managing leads and sales pipelines." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904) VB Vishal B. Admin > "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594) VS Vinay S. Program Success Manager > "The reports are useful for tracking performance." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7188013) RM Rama M. CEO > "Some users might find certain features lacking or encounter difficulties in implementation." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106) AA Alisha A. Business consultant > "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689) NK Navath K. Digital Marketing Specialist > "I never refer this CRM to any business" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072) AA Arman A. Senior Fullstack Developer > "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464) AJ Abhishek J. managing director > "Removal of users who had left the job is not as easy as other tasks" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308) AG Ana G. Sales Manager > "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) MR Muthukumar R. Head Marketing > "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985) SG SHEETAL G. Placement Coordinator > "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) NR Nagabhushana R. Business Development Executive > "The worst part in CRM is the notification thing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733) BB Bhagyashri B. Sales coordinator > "The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) AM Andres M. Research > "Sometimes their customer support team is slow in their response" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133) JD Jeenali D. Digital Marketing Manager > "Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7187354) CK Chandan K. Admin > "Sometime system is slow and not running properly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6288375) NM Naeem M. IT > "Another feature I found extremely useful is the bulk lead upload process." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) SS Shailesh S. Manager in sales > "Every counselor got frustrated due to lack of user interface." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) SM Sunil M. Relationship Manager > "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) SS Shailesh S. Manager in sales > "Every counselor got frustrated due to lack of user interface." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) SM Swapnil M. Digital Sales Associate > "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760) Hiruni N. Back end executive > "User interface is not that friendly to non tech savy" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5072235) NM Naeem M. IT > "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) RS Richa S. HR Director > "Charging extra for core functionality after already collecting payment is unacceptable." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489) VPJ Varghese Prasanth J. Sales Manager > "What I liked most about Kylas Sales CRM is its simple and user-friendly interface." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7178504) SJ Siji J. Sales Coordinator > "Not able to add the sales or purchase invoice" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577) KS Kaustubh S. Dy. Manager > "Interesting User Interface and the smooth process of adding deals" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6750179) PR PRITI R. EXECUTIVE > "The internal integration part is quite difficult for anyone with non-technical background." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981) DD Devdatt D. VP > "Good Software integrates well with all Devises and easy to use." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6699897) VS Vimal S. SR.Sales Engineer > "Also we Can Not Add Expenses" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814479) RJ Riddhi J. Inside sales Represntative > "Kylas CRM stands out for its user friendly interface, robust features and seamless integration" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211772) AJ Arshdeep J. Business Development manager > "Need to work on their phone app it is bit complicated and not handy." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892) TM Tejaswi M. Business Development Manager > "Deal management in Kylas is good and contacts can be attached there." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5051688) RP Rutuja P. Account Manager > "Complicated UI makes a it a little difficult to get use to the software" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4150337) Suraj D. Publications > "It's very user-friendly even for non-tech users." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760) GS Gagana S. Manager - Special Projects > "When we have 1000 tasks in our mind, it is very difficult to remember each one of them." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894154) TR Tanvi R. Corporate Executive - Tech and Credit Operations > "Its really convenient and makes checking insights quick and easy." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7043437) MR Muthukumar R. Head Marketing > "Rarely app is not accessable." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985) BB Bhagyashri B. Sales coordinator > "Kylas Sales CRM is very user-friendly and easy to set up." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) HA Haidar A. Manager > "If you buy any product or service, if the supporting team is right then you do not understand the problems." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192) SG Subhodeep G. Recruitment > "I would to like to share my experience with kylas , its very much User friendly & we can do our work very easily with the help of..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844093) AM Andres M. Research > "Sometimes their customer support team is slow in their response" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133) MC Manoj C. Social Media Specialist > "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815) CK Chetak K. Process leader > "Kylas has poorly frammed layout but the team is updating it" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4842680) [View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/) ## User interface 4.40 (226) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) 4.81 (625) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Salesforce Starter Top features 22/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features) Kylas Sales CRM 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/210630/Kylas/#features) ### Recognition Salesforce Starter is recognized as a top-rated tool in 2 Capterra Shortlist reports Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value CRM Software (2024)  Best Value CRM Software (2023)  ### Deployment & support Salesforce Starter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kylas Sales CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Starter - By Salesforce - Located in United States - Founded in 2003 Kylas Sales CRM - By Kylas - Located in India - Founded in 2020 ## Popular Comparisons [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 4.2 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-227088/Salesforce-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $250/month Price $20/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $250/month Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $250/month Price $7/year 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.2 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-227088/Bigin-by-Zoho-CRM-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $250/month Price $14/month 4.7 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.2 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-227088/Dynamics-365-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) $250/month Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-227088/eWay-CRM-vs-Salesforce-Starter) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.65 (494)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/) $250/month Price $13/month 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)