# Compare Kylas Sales CRM vs Apptivo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Apptivo and Kylas Sales CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210630-228915/Kylas-vs-Apptivo

---

# Apptivo vs Kylas Sales CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ApptivoKylas Sales CRM2/4 selected

[Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.4 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

[## Apptivo](https://www.capterra.com/p/228915/Apptivo/)[4.4 (708)](https://www.capterra.com/p/228915/Apptivo/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.2

Customer Service

4.7

Reviews Sentiment

Based on [708 reviews](#user-reviews)

Positive

643

Neutral

51

Negative

14

[## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

RA

Based on [573 reviews](#user-reviews)

Positive

562

Neutral

8

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.5

Activity Dashboard

3.3

85%Fit

High performer

Feature ratings

Data Security

4.9

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.4

User reviews[708](https://www.capterra.com/p/228915/Apptivo/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[573](https://www.capterra.com/p/210630/Kylas/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$250Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes from independent consultants to billion-dollar enterprises. Apptivo offers business different apps that are highly configurable for most types of companies.

Best for

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

## User reviews

Pros & cons

Linda S.

Owner

> "Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053)

HO

Herman O.

Business Analyst

> "The receiving email functionality is not great and we will continue using Outlook."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5030807)

TLC

Theresa L C.

Executive Director

> "Customer Service is great. If you have an IT department that can do your troubleshooting you will find a willing and..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4949005)

SKV

Sumit Kumar V.

Tech Lead

> "Little bit costly and performance is average."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5022187)

MZ

Maira Z.

Director of Sales

> "We required significant system customizations and most were successfully implemented. While we have trouble resolving..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4225813)

VR

Verified Reviewer

sole trader

> "Having paid for a years sub, I tried using Apptivo and just couldn't get on with it. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375)

Linda S.

Owner

> "It's like a seamless extension of my experience at Google, making my CRM journey that much smoother."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053)

VR

Verified Reviewer

sole trader

> "I am self employed and was going through a lot of personal strain and worry at the time. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375)

SK

Sal K.

CEO

> "This program with all its functionalities helps to manage my company."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4950429)

SW

Scott W.

Principal

> "The android app is not ideal."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5050513)

SS

Sagnik S.

ceo

> "very easy to used"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___6385593)

MM

Michael M.

CTO

> "System updates on the hosted version are not communicated so we don't know when updates happen."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3826321)

TM

Tracie M.

Certified Wedding Planner

> "We have been searching for a software to take over bridal lead follow-up and my assistant found this and although it has..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3676993)

ML

Michele L.

Project Manager

> "The inability to report on fields that live in different apps."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4646815)

AM

Anda M.

marketing manager

> "marketing tools, customer help the way the people helped me"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4885592)

KE

Kristin E.

marketing consultant

> "The \[SENSITIVE CONTENT\] of the rescue is not tech savvy and is constantly on the road picking up feral cats, taking cats..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3329032)

Andrei P.

Data Scientist

> "The great thing about Apptivo is that it can scale and reach other areas/departments as your company growths. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3827293)

VR

Verified Reviewer

sole trader

> "I didn't like it at all and wanted a refund. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375)

VS

Veronica S.

Consultant

> "The settings interface within each app makes it very easy to learn how to customize basic field, views, and list options..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3316192)

AB

Amy B.

Marketing Manager

> "A little clunky at times, desktop app doesn't have full functionality."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4380911)

VS

Veronica S.

Consultant

> "Apptivo allows for a broad range of customization possibilities, making it an excellent out-of-the box option for..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3316192)

RI

Robert I.

Energy Reporting Team Lead / Software Support

> "Custom reporting capabilities are limited."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4779434)

DR

Daniel R.

Head of Regional Development

> "It is an easy to use product and has the flexibility to customise"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4898292)

AO

Amanda O.

CEO

> "sometimes it gives some errors and hangs and it is not possible to support it at the time"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4428247)

AT

Alan T.

Director

> "Any CRM has its glitches, The customer service from Apptivo is always a click away, professional courteous and efficient..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3605869)

SG

Suzie G.

Associate

> "I would find it hard to rely on it if it were solely for accounts purposes and not targets."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3619466)

MR

Masud R.

Human Resource Manager

> "It is a great help desk solution and makes customer success easy"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___6129273)

VR

Verified Reviewer

sole trader

> "Not pleasant to interact with. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375)

DB

Dawn B.

Marketing Manager

> "It has moved on from being a simple contact and email marketing system to a business tool that helps our internal..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3237277)

SP

Saijal P.

CEO

> "I was charged and then harassed for more money and when I didn't pay they locked me out of my account."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4459262)

MS

Marc S.

Director

> "My configuration support rep ("\[sensitive content hidden\]") has been a tremendous help in custom configuration..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4573743)

VR

Verified Reviewer

sole trader

> "Buying it was a mistake."

[See full review](https://www.capterra.com/p/228915/Apptivo/#GetApp___4932375)

Linda S.

Owner

> "One of the key selling points is its ease of use."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5074053)

Minsu K.

CEO

> "Importing new addresses is difficult."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4416129)

MG

Mitch G.

Director

> "Apptivo is a fantastic system which incorporates many areas of our business in to one system."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4626592)

JF

Jack F.

President

> "Sometimes support doesn't know how to fix things and they have to get others involved."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3569448)

MO

Mallard O.

COO

> "Selected this software based on flexibility to use modules and customize to enable the creation of an entire workflow..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3266781)

SP

Saijal P.

CEO

> "I've asked repeatedly to be refunded for the several months I couldn't use the program but I've received no response."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4459262)

SW

Scott W.

Principal

> "Very customizable."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___5050513)

MZ

Maira Z.

Director of Sales

> "Outlook integration is less user-friendly / flexible than ideal."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4225813)

JN

James N.

Owner

> "The simplicity and robust features let alone value make it impossible to consider switching to another CRM platform."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3764060)

SW

Steve W.

Managing Director

> "Has also been difficult training some of staff on the system."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3836563)

DS

Daniel S.

Developer

> "Integration with existing business functions was seamless with the help of customer support."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4787145)

LS

Liam S.

Vehicle adaptation engineer

> "The work orders and how everything is long winded and just backwards."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3704767)

PY

Puja Y.

Sales Coordinator

> "Apptivo makes the tedious task easier, that saves lot of time and paper work."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4611269)

RB

Richard B.

Director

> "Some documentation is out of date, eg."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351492)

AT

Andy T.

Owner. Impact Speaker

> "Improved the professionalism of my email campaigns while saving me time."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944)

MH

Michele H.

Accountant

> "Customer help kept repeating the same thing which didn't help."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4201950)

PT

Paula T.

Director Client Services

> "Really helpful and fast responsive chat and support."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4849554)

Don L.

Chief Revenue Officer

> "The other "top CRM Solutions" have forgotten what salespeople are REALLy looking for in their CRM tool and as a result,..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2913691)

AT

Andy T.

Owner. Impact Speaker

> "Video library is impressive for teaching the software."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944)

FG

Fabricio G.

Delegate Sales Manager

> "Please, any time you finalize a task, log a call, send an email you need to wait several seconds, a lot until the..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2239124)

PT

Paula T.

Director Client Services

> "So glad to have the feature"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4849554)

TP

Tiphanie P.

Marketing Manager

> "For now, I would say the layering is a little strange."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3786889)

ML

Matthew L.

Business Development Manager Fire Training Solutions

> "I can customize any app the way I want to."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4312551)

AJ

Al J.

VP

> "Just a lot to learn in the beginning as with any CRM. While it may be intuitive for some for those who are not CRM..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3476424)

Minsu K.

CEO

> "It is useful for keeping connections up to date and relevant."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4416129)

BG

Becki G.

Sales assistant

> "Slow to load screens"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3687254)

CF

Clare F.

Director/Consultant

> "Apptivo's team we feel that we now have a simple and detailed way to manage our clients projects and keep up to date with..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3117244)

MH

Michele H.

Accountant

> "Gave up on the connection."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4201950)

GK

GILLIAN K.

FINANVCE & OFFICE MANAGER

> "I also love the sales ledger side, with the email templates for sending out invoices to customers."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2966927)

JD

Jason D.

Software Architect

> "Import functionality for Orders is not available yet."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3136585)

AJ

Al J.

VP

> "I like that once you become familiar with the various CRM features it is very customizable to the way you business..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3476424)

TM

Ted M.

Owner

> "All the required fields in that app make the functionality not work for my business, so I create invoices on another..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#SoftwareAdvice___2262359)

AT

Andy T.

Owner. Impact Speaker

> "Questions are quickly answered by 24/7 customer service."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___4351944)

PL

Paula L.

Owner

> "You can only integrate one mail platform so I cannot pull my mail from my various accounts into the Apptivo Suite. "

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2857156)

HB

Heath B.

IT Manager

> "Apptivio was already a full-featured product when we identified it as a suitable replacement for our existing CRM system,..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2974615)

GK

GILLIAN K.

FINANVCE & OFFICE MANAGER

> "Sometimes we have problems with Xero integrations."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2966927)

SG

Sai G.

Manager

> "repeating UI patterns is making usability very easy."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3642600)

TP

Tanya P.

IT Director

> "Integration with Calendar has been problematic."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3043561)

LS

Lori S.

Senior Project Manager

> "It is also very flexible so it can suit your business the way you do business"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3750103)

TH

Timothy H.

Member

> "hard to set-up."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3978698)

JS

Jacquleyn S.

Marketing Director

> "SENSITIVE CONTENT\] was wonderful and completed what needed to be done and worked with his programers to resolve it."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3744346)

TM

Ted M.

Owner

> "The import process was time-consuming based on the amount of data I had to bring over and the fact that my old CRM didn't..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#SoftwareAdvice___2262359)

JF

Jack F.

President

> "I it easy to add contacts and it is easy to track activities."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3569448)

CR

Chris R.

Director

> "Not a fault of the software, but our biggest challenge is simply unlearning how the old software worked, along with the..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2834661)

MO

Mallard O.

COO

> "It took us 11 months (somewhat due to the constraints with the pandemic and some very busy months) to launch the product,..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3266781)

CV

Carlos V.

Managing Partner

> "Then the Newsletter app for campaigns also has a lot of problems."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3431246)

ER

Elizabeth R.

President

> "My experience with Apptivo is that it has allowed me and my team to become much more efficient in terms of quoting,..."

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___2684769)

CS

Camila S.

Administrative Assistant

> "It is too manual, need more automized features"

[See full review](https://www.capterra.com/p/228915/Apptivo/#Capterra___3493188)

[View Reviews](https://www.capterra.com/p/228915/Apptivo/reviews/)

RA

Rini A.

Senior Admission Counselor

> "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

AT

Abhishek T.

Sr Manager Sales

> "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039)

AR

Abhijeet R.

Data Analyst

> "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067)

SM

Sunil M.

Relationship Manager

> "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

RA

Rini A.

Senior Admission Counselor

> "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

RO

Ranjan O.

Counsellor

> "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019)

AG

Ana G.

Sales Manager

> "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

SM

Sunil M.

Relationship Manager

> "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

AK

Akanksha K.

PR executive

> "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

AA

Alisha A.

Business consultant

> "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The reporting functionality feels very basic."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

OR

Om R.

Junior Developer

> "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167)

CC

Chhavi C.

Human Resource Executive

> "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442)

BN

Balaraj N.

Assistant Manager - Leads Management

> "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916)

HB

Hrishikesh B.

AGM MEP SALES

> "This is the worst planning tool for planning."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218)

VR

Verified Reviewer

Telesales expert

> "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496)

AJ

Arshdeep J.

Business Development manager

> "Need to work on their phone app it is bit complicated and not handy."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The dashboard made it easier to monitor performance and manage daily tasks efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

SJ

Siji J.

Sales Coordinator

> "Not able to add the sales or purchase invoice"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577)

SM

Sunil M.

Relationship Manager

> "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SG

SHEETAL G.

Placement Coordinator

> "experienced occasional technical issues, such as slow loading times or errors"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It makes scheduling follow-ups and sending reminders seamless"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

RC

Rakhi C.

Admin Coordinator

> "Too much features and it is little bit lenghty and takes time to manage."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698)

AK

Akanksha K.

PR executive

> "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

PR

PRITI R.

EXECUTIVE

> "The internal integration part is quite difficult for anyone with non-technical background."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981)

AS

Aakash S.

BDE

> "The automation capabilities for tasks and communication are a huge time-saver, boosting team productivity significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

CT

Chanchal T.

Human Resource

> "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586)

SM

Swapnil M.

Digital Sales Associate

> "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760)

PP

Prajakta P.

Senior Web Developer

> "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833)

DH

Dhaval H.

Selling

> "Kylas Sales CRM offers smart features, easy tracking, and boosts productivity with smooth automation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272)

SR

Susmita R.

Back End Executive

> "experienced occasional slowness and lag."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548)

AR

Aishwarya R.

Operations Manager

> "For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7058996)

SS

Shailesh S.

Manager in sales

> "Every counselor got frustrated due to lack of user interface."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

FA

Faizan A.

Assistant Manager

> "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

SS

Shailesh S.

Manager in sales

> "Glitched and glitch all the time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

AS

Aakash S.

BDE

> "It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

NK

Navath K.

Digital Marketing Specialist

> "The POC Person has not give correct info about the issue"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

AG

Aancha G.

Sales Coordinator

> "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612)

SM

Saurabh M.

CEO

> "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792)

AA

Arman A.

Senior Fullstack Developer

> "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464)

TA

Tanuj A.

bde

> "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296)

AG

Ana G.

Sales Manager

> "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

VD

Vivek D.

Asst Manager

> "we can not go to direct lead interface while clicking to the tasks via Outlook/Email ."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894271)

SG

SHEETAL G.

Placement Coordinator

> "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

SK

Sourav K.

Marketing Manager

> "Sometimes it's a bit slow and there were some bugs for deals section."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813)

AK

Amandeep K.

HR Legal Head

> "Best feature that i felt is the auto data capturing and self reminder."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6824569)

ZS

Zeel S.

Sales Executive

> "Too many filters to be applied for working on particular type of leads"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898)

AN

Aditya N.

bde

> "api works well, phone direct call feature is good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112)

VR

Verified Reviewer

Business analyst

> "Company layout and funnel report on leads are missing,"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4810907)

RT

Rahul T.

Area sales Manager

> "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452)

AK

Abhay K.

Manager- HRD

> "Some of the features are still not available in Kylas which we have already highlighted to the support team."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207)

LB

Lokesh B.

Digital Sales Specialist

> "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727)

HW

Harshita W.

HR Executive

> "I can upload the documents but the thing is I have to download it to read it."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814296)

SK

SANIKA K.

Head Human Resources and Employee Relations

> "It also enables me to ensure that the team completes their allocated tasks within the defined timeline."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532)

SK

Satendra K.

BDE

> "Notification issue is a big issue work got stopped if notification starts"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202)

OV

Omik V.

Assistant sales manager

> "It allows us to tailor Kylas precisely to your workflows, ensuring maximum efficiency from day one.""

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6698379)

LK

Lubna K.

Admission officer

> "cannot search party name via mobile number"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190)

NP

Nishant P.

Operations Head

> "The thing I like most about Kylas Sales CRM is that it's easy to use and keep track of all the prospects along with task..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045151)

AT

Ankur T.

Marketing Manager

> "Record counts are the worst part, and the cost of same is also high"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964)

DH

Dhaval H.

Selling

> "Overall, my experience with Kylas Sales CRM has been positive — it's user-friendly, organized, and helps streamline sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272)

HA

Haidar A.

Manager

> "If you buy any product or service, if the supporting team is right then you do not understand the problems."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192)

JR

JASPAL R.

team leader

> "Centralized data & improved sales visibility"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7052475)

VB

Vishal B.

Admin

> "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594)

BK

Biswaranjan K.

gold loan

> "it is easy to use, efficient, and helps manage leads and sales activities smoothly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065211)

GS

Gagana S.

Manager - Special Projects

> "When we have 1000 tasks in our mind, it is very difficult to remember each one of them."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894154)

AK

Akanksha K.

PR executive

> "I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

RM

Rama M.

CEO

> "Some users might find certain features lacking or encounter difficulties in implementation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106)

FA

Faizan A.

Assistant Manager

> "The functionalities offered by Kylas Sales CRM have worked very well for me particularly on automating lead and sales processes."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

KS

Kiran S.

Branch Manager

> "Calling Feature not Proper working in Iphone."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814286)

SS

Shikha S.

Marketing Manager-Digital

> "Their automation and tracking features have made our sales process more efficient and organized."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690512)

NK

Navath K.

Digital Marketing Specialist

> "I never refer this CRM to any business"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

AG

Ana G.

Sales Manager

> "While the CRM excels in many areas, there are some challenges, such as managing follow-up dates with clients."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

AJ

Abhishek J.

managing director

> "Removal of users who had left the job is not as easy as other tasks"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308)

MC

Mitesh C.

Sales Manager

> "Daily sales activity and lead preview and call reports also good"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6821952)

CK

Chetak K.

Process leader

> "Kylas has poorly frammed layout but the team is updating it"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4842680)

JG

Jhilmil G.

Consultant - Sales

> "Its seamless user experience combined with powerful features that streamline lead management, pipeline tracking, and customer..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6303641)

MR

Muthukumar R.

Head Marketing

> "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985)

GA

Gopinath A.

Business Development

> "In conclusion, Kylas Sales CRM user-friendly interface, customization options, automation capabilities and excellent customer..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6064781)

HS

Hameer S.

Business Development Executive

> "the search pattern is not good and should be more flexible to access"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814994)

[View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/)

## User interface

4.43 (708)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

4.81 (573)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Apptivo

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/228915/Apptivo/#features)

Kylas Sales CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210630/Kylas/#features)

### Recognition

Apptivo is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value CRMSoftware (2022) 

Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CRMSoftware (2024) 

Best Value CRMSoftware (2023) 

### Deployment & support

Apptivo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kylas Sales CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Apptivo

-   By Apptivo
-   Located in United States
-   Founded in 2018

Kylas Sales CRM

-   By Kylas
-   Located in India
-   Founded in 2020

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Contact vendor for pricing

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4.4

[View full comparison](https://www.capterra.com/compare/152769-228915/eWay-CRM-vs-Apptivo)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$250/month

Price

$14/month

4.7

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)