# Compare Kylas Sales CRM vs monday CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare monday CRM and Kylas Sales CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM

---

# monday CRM vs Kylas Sales CRM Features and Cost Comparison

Last updated June 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

monday CRMKylas Sales CRM2/4 selected

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

[## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [463 reviews](#user-reviews)

Positive

450

Neutral

8

Negative

5

[## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [607 reviews](#user-reviews)

Positive

595

Neutral

8

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Data Security

3.5

Contact Management

4.5

Lead Management

4.6

Sales Pipeline Management

4.5

Activity Dashboard

4.6

85%Fit

High performer

Feature ratings

Data Security

4.9

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.7

User reviews[463](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[607](https://www.capterra.com/p/210630/Kylas/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$250Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

Best for

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

## User reviews

Pros & cons

SG

Simran G.

Senior Client Success Manager

> "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314)

Ashley N.

Founder, Marketing and Operations Specialist

> "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original data,..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353)

AR

Anais R.

COO

> "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential, once..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202)

DM

Desiree M.

Founder

> "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps trying..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

SC

Starla C.

Project Manager

> "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and settings."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

SC

Starla C.

Project Manager

> "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

KT

Ken T.

Marketing

> "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

PB

Patrick B.

Business Development Specialist

> "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in a..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146)

KK

Kadance K.

Office Manager

> "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past the..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049)

SE

Sandy E.

Office Administrator

> "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737)

JR

Jade R.

Administrative Assitant

> "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248)

SC

Starla C.

Project Manager

> "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111)

VR

Verified Reviewer

CRM Manager

> "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004)

DM

Desiree M.

Founder

> "Email tracking gives you visibility into when recipients open and click, which is great. "

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

AC

Amelia C.

Director of Impact

> "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076)

OP

Onuora P.

Sales representative

> "It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939)

DL

Dan L.

Customer Care Specialist

> "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065)

MM

Marcelo M.

CEO

> "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111)

VK

Veronika K.

Administrator

> "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052)

VR

Verified Reviewer

Virtual assistant

> "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146)

VR

Verified Reviewer

Director of Sales and Marketing

> "Some plug ins are difficult to integrate with Monday.com."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193)

TC

Tara C.

Owner

> "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127)

VR

Verified Reviewer

Brand and Product marketing lead

> "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662)

SG

Simran G.

Senior Client Success Manager

> "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314)

MP

Marlon P.

Owner

> "The cost - I can't purchase 1 seat as I am a solo operator."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595)

OP

Onuora P.

Sales representative

> "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939)

HF

Haley F.

Strategic Assistant

> "I personally find the automations a little bit confusing."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112)

KK

Kadance K.

Office Manager

> "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049)

BE

Bakka E.

invetory officer

> "I wish they could refund me the subscription that i wasted while using this software."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902)

VR

Verified Reviewer

Managing Director

> "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

Amanda G.

Human Resources Generalist

> "The inability to do content searches using MondayDoc is a notable omission from Monday.com."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209)

VR

Valerie R.

Northwest Regional Manager

> "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught up."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

Amanda G.

Human Resources Generalist

> "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209)

AR

Anais R.

COO

> "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202)

David O.

Reviewer

> "It may not be the best fit for larger enterprises or organizations with more complex sales processes."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190)

TG

Taylor G.

Manager, Finance and HR

> "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some automation."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128)

JM

Jenn M.

Executive Producer

> "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186)

KT

Ken T.

Marketing

> "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

Minsu K.

CEO

> "All board members are unable to copy workspaces."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140)

VR

Verified Reviewer

Managing Director

> "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

FA

Francisco A.

EA to the VP of Sales

> "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of the..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840)

JI

Jenn I.

Chief Experience Officer

> "In less than a week I was able to set up the system and implement a fully automated system for deal management."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599)

Keri K.

Systems Manager

> "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712)

VR

Verified Reviewer

Managing Director

> "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

Greg W.

Operations Manager

> "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188)

MM

Marcelo M.

CEO

> "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111)

Mohammad Bilawal B.

Field and Digital Marketing Manager

> "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828)

KT

Ken T.

Marketing

> "Great UI/UX for tracking leads and stages"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580)

DT

Daichi T.

Business Development Manager

> "We often missed our client agreement due date because there is no platform to manage it with reminder or automation."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501)

VR

Valerie R.

Northwest Regional Manager

> "It organizes my contacts so neatly and makes partner management less overwhelming."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

TB

Todd B.

Director

> "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250)

DM

Desiree M.

Founder

> "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288)

Sam L.

Broker Associate

> "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330)

HF

Haley F.

Strategic Assistant

> "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112)

JB

Jenny B.

Project Manager

> "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482)

JI

Jenn I.

Chief Experience Officer

> "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599)

MK

Macy K.

Marketing Manager

> "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171)

OP

Onuora P.

Sales representative

> "I’d definitely recommend it to anyone who wants more visibility and control over their customer journey."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939)

Keri K.

Systems Manager

> "On large boards, we begin seeing glitches, like time tracking not immediately working properly."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712)

Avery C.

Founder

> "The functionality of Monday for the low cost is an enormous benefit to our organization."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195)

Robin L.

Founder, Consultant

> "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294)

MB

Mark B.

CEO

> "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537)

MM

Megan M.

Business Development Managerr

> "Copying subitems from board to board is a bit tricky as they go out of order."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995)

Ava H.

Staff Software Engineer

> "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911)

SL

Sangwoo L.

Vice President

> "Pro version is losing some features such as multi-level permissions"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450)

PB

Patrick B.

Business Development Specialist

> "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146)

BT

Benjamin T.

Product Manager

> "Lacks a good way to track activities and is buggy with a lot of data"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545)

VR

Verified Reviewer

Managing Director

> "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

EN

Erin N.

Partnership Lead

> "I do get some error messages when trying to update tasks and change the view."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382)

PD

Pat D.

Sr. Director, Finance

> "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475)

LM

Luke M.

Owner

> "Additionally, the expanded view of items is customizable but not the best."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851)

BF

Beatriz F.

Mkt and sales manager

> "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462)

SW

Sean W.

CDO

> "The mobile app is buggy and often has connection issues. "

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795)

VR

Verified Reviewer

Managing Director

> "For sure the best part is how quickly we got it up and running, with no consultants or long setup."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382)

TP

Thomas P.

Managing Partner

> "Items that fall to the bottom of the lead tracking list get easily forgotten."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118)

VR

Valerie R.

Northwest Regional Manager

> "I think once I get into a rhythm with things it will be incredibly helpful and will make me far more efficient."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434)

VV

Vyshna V.

technical project manager

> "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM"

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186)

AC

Amelia C.

Director of Impact

> "The user interface is sleek and attractive, and I find the platform easy to navigate."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076)

SL

Stephanie L.

Tour Manager

> "However, we had months of inconsistencies and threads not logging."

[See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242)

[View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

TO

Tanisha O.

Digital Marketing

> "It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7165238)

AR

Abhijeet R.

Data Analyst

> "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes to..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067)

NM

Naeem M.

IT

> "The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NM

Naeem M.

IT

> "The lack of detailed user manuals and video tutorials makes implementation and customization more challenging."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

Sumit S.

Accountant

> "The CRM also supports automation for tasks such as lead assignment, reminders, and status updates, which helps improve productivity..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7157975)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

Suraj D.

Publications

> "I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760)

IP

Indra P.

Sales Manager

> "A minor frustration for some users is the lack of an auto-refresh feature on the dashboard."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156621)

NM

Naeem M.

IT

> "It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

RS

Richa S.

HR Director

> "What shocked us most: getting leads into the CRM — the most fundamental feature of any CRM — required an additional payment."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489)

Shreyas J.

Sales Executive

> "It helps me manage and track all my sales records and customer-related data in one place."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156864)

AR

Anupama R.

Executive

> "The web portal can sometimes take time to load, which slows down work."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158689)

RA

Rini A.

Senior Admission Counselor

> "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals, tasks,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

RS

Richa S.

HR Director

> "Charging extra for core functionality after already collecting payment is unacceptable."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489)

NM

Naeem M.

IT

> "The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

AG

Ana G.

Sales Manager

> "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates, which..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

RO

Ranjan O.

Counsellor

> "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019)

RA

Rini A.

Senior Admission Counselor

> "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

BB

Bhagyashri B.

Sales coordinator

> "The workflow management and lead management features help our team track sales activities efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

AK

Akanksha K.

PR executive

> "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

NK

Niranjan K.

Associate manager

> "It helps to track the leads ,report and help us to find the prospects ,easy to capture the lead and manage"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7161064)

AJ

Arshdeep J.

Business Development manager

> "Need to work on their phone app it is bit complicated and not handy."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The reporting functionality feels very basic."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

AT

Abhishek T.

Sr Manager Sales

> "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039)

SJ

Siji J.

Sales Coordinator

> "Not able to add the sales or purchase invoice"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577)

OR

Om R.

Junior Developer

> "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167)

SG

SHEETAL G.

Placement Coordinator

> "experienced occasional technical issues, such as slow loading times or errors"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

SM

Sunil M.

Relationship Manager

> "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

PR

PRITI R.

EXECUTIVE

> "The internal integration part is quite difficult for anyone with non-technical background."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981)

BN

Balaraj N.

Assistant Manager - Leads Management

> "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916)

CT

Chanchal T.

Human Resource

> "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586)

VR

Verified Reviewer

Telesales expert

> "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496)

HB

Hrishikesh B.

AGM MEP SALES

> "This is the worst planning tool for planning."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218)

MC

Manoj C.

Social Media Specialist

> "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815)

PP

Prajakta P.

Senior Web Developer

> "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead manually"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833)

SBB

Shyam Baride B.

Asst. Manager, Marketing

> "The platform is easy to use, helps manage leads and customer interactions efficiently, and provides good visibility of the sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7160314)

SR

Susmita R.

Back End Executive

> "experienced occasional slowness and lag."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548)

AK

Akanksha K.

PR executive

> "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

SS

Shailesh S.

Manager in sales

> "Every counselor got frustrated due to lack of user interface."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

SM

Sunil M.

Relationship Manager

> "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up dates..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SS

Shailesh S.

Manager in sales

> "Glitched and glitch all the time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

SM

Swapnil M.

Digital Sales Associate

> "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760)

NK

Navath K.

Digital Marketing Specialist

> "The POC Person has not give correct info about the issue"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

NM

Naeem M.

IT

> "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

SM

Saurabh M.

CEO

> "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792)

FA

Faizan A.

Assistant Manager

> "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management is a..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

CC

Chhavi C.

Human Resource Executive

> "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442)

AG

Aancha G.

Sales Coordinator

> "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612)

TA

Tanuj A.

bde

> "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296)

BB

Bhagyashri B.

Sales coordinator

> "I also like the quick information search and the overall value for money compared to other CRM tools."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

SK

Sourav K.

Marketing Manager

> "Sometimes it's a bit slow and there were some bugs for deals section."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Excellent CRM for managing leads and sales pipelines."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

ZS

Zeel S.

Sales Executive

> "Too many filters to be applied for working on particular type of leads"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898)

AA

Alisha A.

Business consultant

> "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline stage..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689)

AK

Abhay K.

Manager- HRD

> "Some of the features are still not available in Kylas which we have already highlighted to the support team."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207)

AA

Arman A.

Senior Fullstack Developer

> "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464)

SK

Satendra K.

BDE

> "Notification issue is a big issue work got stopped if notification starts"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202)

AG

Ana G.

Sales Manager

> "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and activities."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

RC

Rakhi C.

Admin Coordinator

> "Too much features and it is little bit lenghty and takes time to manage."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698)

SG

SHEETAL G.

Placement Coordinator

> "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

LK

Lubna K.

Admission officer

> "cannot search party name via mobile number"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190)

BB

Bhagyashri B.

Sales coordinator

> "The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

AT

Ankur T.

Marketing Manager

> "Record counts are the worst part, and the cost of same is also high"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964)

NM

Naeem M.

IT

> "Another feature I found extremely useful is the bulk lead upload process."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

HA

Haidar A.

Manager

> "If you buy any product or service, if the supporting team is right then you do not understand the problems."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192)

AN

Aditya N.

bde

> "api works well, phone direct call feature is good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112)

VB

Vishal B.

Admin

> "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594)

RT

Rahul T.

Area sales Manager

> "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452)

RM

Rama M.

CEO

> "Some users might find certain features lacking or encounter difficulties in implementation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106)

NM

Naeem M.

IT

> "Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NK

Navath K.

Digital Marketing Specialist

> "I never refer this CRM to any business"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

LB

Lokesh B.

Digital Sales Specialist

> "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727)

AJ

Abhishek J.

managing director

> "Removal of users who had left the job is not as easy as other tasks"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The dashboard made it easier to monitor performance and manage daily tasks efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

MR

Muthukumar R.

Head Marketing

> "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985)

SK

SANIKA K.

Head Human Resources and Employee Relations

> "It also enables me to ensure that the team completes their allocated tasks within the defined timeline."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532)

NR

Nagabhushana R.

Business Development Executive

> "The worst part in CRM is the notification thing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733)

SM

Sunil M.

Relationship Manager

> "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

AM

Andres M.

Research

> "Sometimes their customer support team is slow in their response"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133)

[View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/)

## User interface

4.69 (463)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

4.81 (607)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

monday CRM

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/245800/Monday-CRM/#features)

Kylas Sales CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210630/Kylas/#features)

### Recognition

monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports

Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CRMSoftware (2024) 

Best Value CRMSoftware (2023) 

### Deployment & support

monday CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kylas Sales CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

monday CRM

-   By monday.com
-   Located in Israel
-   Founded in 2014

Kylas Sales CRM

-   By Kylas
-   Located in India
-   Founded in 2020

## Popular Comparisons

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

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4.7

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[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

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4.8

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[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

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4.4

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$250/month

Price

$25/month

4.7

Features

4.4

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$12/month

Price

$14/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$250/month

Price

$7/year

4.7

Features

4.5

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$12/month

Price

$7/year

4.5

Features

4.5

4.7

Ease of Use

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[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

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$250/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$12/month

Price

$19/month

4.5

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$250/month

Price

$14/month

4.7

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$12/month

Price

$20/month

4.5

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-245800/eWay-CRM-vs-Monday-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.65 (492)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/)

$250/month

Price

$13/month

4.7

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)