# Compare Snapchat for Business vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Snapchat for Business and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/210733-223748/Snapchat-vs-Promocom

---

# Snapchat for Business vs Promo.com Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Snapchat for BusinessPromo.com2/4 selected

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.6 (1,133)](https://www.capterra.com/p/210733/Snapchat/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.6 (1,133)](https://www.capterra.com/p/210733/Snapchat/reviews/)

Starting Price

$5.00

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [1,133 reviews](#user-reviews)

Positive

1,050

Neutral

72

Negative

11

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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Starting Price

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### Constant Contact

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### HubSpot Marketing Hub

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Starting Price

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User rating

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of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 6,206 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

4.2

Campaign Planning

NA

Engagement Tracking

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[1,133](https://www.capterra.com/p/210733/Snapchat/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$5Per Feature, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Social media platform that helps businesses of all sizes engage with targeted audiences based on locations, interests, behaviors, and other user attributes.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

AM

Ahmed M.

legal councel

> "The platform's creative tools and ad formats offer a lot of potential for brands to connect with younger audiences in a unique way."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6819632)

VR

Verified Reviewer

network engineer

> "Other thing is i really hate lot of bad stuff is in here there lot of bad business going throw this and i can't recommend for under ages. and it have a really..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6345398)

AM

Ahmed M.

legal councel

> "Snapchat for Business offers some cool features like Snap Ads, Sponsored Geofilters, and Lens Studio."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6819632)

AM

Ahmed M.

legal councel

> "Honestly, measuring the ROI on Snapchat ads can be a bit dificult."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6819632)

AC

Audrey C.

Radio Broadcaster

> "There are so many great filters. If I want to be a cat, a cartoon,chicken McNugget, vegetable, an old lady, a kid, the color purple, be surrounded by tigers..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6313776)

응민 김.

General Manager

> "Additionally, privacy concerns occasionally arose due to the app's focus on temporary content, making users cautious about sharing sensitive information."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6371863)

MA

Mohammed A.

civil

> "I like the amount of filters in this program that change and beautify the color of the face, the addition of some cartoon faces for children for fun and..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6351216)

BL

Blake L.

student

> "it has some safety concerns and it can lead to mental health impacts."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6807603)

MN

Marwa N.

Freelancer

> "This site allows communication with the surroundings in an entertaining way to display images and voice conversations, and what I like the most is that it..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6354397)

JQ

Jessy Q.

usuária

> "What i like least about Snapchat, is that there are a lot of videos that i don´t like watching and yet they apper on my timeline."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6249409)

VR

Verified Reviewer

network engineer

> "other thing is we can discover lot of things throw here, privacy level also in good because after someone read over text after that also we can remove that..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6345398)

Vanessa W.

Operational Finance

> "However, Snapchat can feature a lot of annoying ads that waste my time while using it."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6441718)

AD

Ahmed D.

Technical training

> "Simply put, it is an application through which you can express your status through additions and emojis on your own photos, and you can also spend a good time..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6276890)

AF

Alaa F.

Content writer

> "one common criticism of Snapchat has been its user interface changes over time, which some users found confusing or unnecessary."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6276602)

EH

Elizabeth H.

PRODUCT MANAGER

> "Overall I am very happy with it because it provides a way for me to communicate with my coworksers without having to pay for another system."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___7077426)

AO

Abood O.

salesman

> "Short content shelf life: Snapchat's Stories feature is temporary and lasts only 24 hours before the complex user experience disappears Multiplicity of spam:..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4850390)

VR

Verified Reviewer

Accountant

> "I have using this app since 2020 and I love the new updates so much makes app more faster also it captures a lot of memories But I love the most chatting and..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6451384)

MA

Mohammed A.

civil

> "I do not like this program because of the annoying ads that appear and disappear suddenly during use."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6351216)

KK

Kennedy K.

Business Support Specialist

> "The thing I like most about Snapchat is that it allows me to easily send updates on what I am doing and message my friends."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6688624)

AD

Antoine D.

Patron

> "What I don't like the least is a certain useless functionality that comes out in place of other functionality that would have been useful."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6275602)

JK

Jennifer K.

Office Administrator

> "We have not been using snapchat very long, but so far we see the enormous benefits that it has when trying to get information out to a large group of people..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6770767)

KE

Kareem E.

senior team leader

> "Limited content longevity and confusing interface for new users."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6582731)

AT

Abdulrahman T.

Software Engineer

> "Overall a great app that keeps users safe through some features like preventing screen capture, deleting daily messages and some other features."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6454545)

SM

Soumia M.

Graphic Designer

> "What I did not like about the Snapchat application is that sometimes when taking photos, the quality of the image decreases when uploading them to the phone."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5099381)

SK

Shehab K.

Shehab khaled

> "Snapchat is a universal application that helps me share my most beautiful snapshots"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6376302)

IA

Ibrahim A.

Consulting Manager

> "It is not the best platform to advertise or gain customers."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6393289)

DM

Davia M.

Student

> "Snapchat is often praised for its innovative features like filters, lenses, and the ephemeral nature of its content."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6659631)

AD

Adriele D.

AUXILIAR

> "When using some effects, it crashes a lot, you have to improve the quality of the facial effects, you can still see that it is fake."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4756139)

AA

Aqsa A.

Self Employed

> "With its playful filters, casual storytelling, and fleeting communications, Snapchat provides a unique experience."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6374720)

Peter D.

retired

> "Huawei might be a problem, maybe specifically my Huawei P2021"

[See full review](https://www.capterra.com/p/210733/Snapchat/#GetApp___6240733)

Vanessa W.

Operational Finance

> "I usually use Snapchat for its great social connection, allowing me to easily communicate with clients and friends."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6441718)

VR

Verified Reviewer

Accountant

> "I hate when I took screenshot it appears in chat 😐"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6451384)

NM

Nesma M.

Sales

> "I loved the innovative filters and filters that add a special touch to every photo and video."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6364709)

Iram J.

SOC Analyst

> "When I talk to the other party and the automatic deletion of messages is activated.. and I find that my messages have also been deleted, also high data usage"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5008899)

IA

Ibrahim A.

Consulting Manager

> "It helps reach clients directly and provide a genuine 1 on 1 connection with the customer."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6393289)

NB

Nisarg B.

Convenor

> "Snapchat’s analytics tools are not as robust as some other platforms, and Advertising on Snapchat can be expensive"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5041807)

VR

Verified Reviewer

F

> "Snapchat has its own gallery. Where all the photos and videos are saved."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6341382)

AA

Angham A.

Marketer

> "In my opinion the drawbacks of Snapchat include potential misuse, privacy concerns, addictive behavior and spread of fake news."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6216678)

JQ

Jessy Q.

usuária

> "What i like most about Snapchat, is that i can post videos with stickers and music."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6249409)

SEH

Serge Edmond H.

Mobilizer

> "sometimes it feels like I miss out on stories because there are just so many to keep up with!"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6675181)

NB

Nisarg B.

Convenor

> "Snapchat is popular among younger users, making it ideal for businesses targeting millennials and Gen Z. The platform offers creative tools like lenses,..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5041807)

MB

Mercy B.

Baker, Food technologist, CEO

> "I really enjoy the app but its very frustrating dealing with issues everyday."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6655753)

LD

Leta D.

Trainer

> "I like the Augmented Reality Filters and Lenses feature which allows me to add fun and creative effects to my photos and videos hence making them more engaging..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4754351)

MB

Mercy B.

Baker, Food technologist, CEO

> "Personally, my account seems to have a virus."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6655753)

SB

Sujata B.

Influencer

> "The feature of disappearing images make our business stay up to date with the customers because our clients do not have to keep scrolling or digging for our new..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4973369)

EK

Elena K.

LFS Mentorship Program Assistant

> "It's not really suitable for social media marketing, as most people in my target audience no longer use snapchat or only use it for personal use."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6086936)

VR

Verified Reviewer

Assistant Lecturer

> "What I like most about Snapchat is the presence of many interesting filters, the ability to take high-quality photos, the ease of switching between different..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4928461)

AA

Aqsa A.

Self Employed

> "However, there are issues with privacy."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6374720)

VR

Verified Reviewer

Digital Marketing Specialist

> "In the beginning, snapchat helped me a lot in creating advertising campaigns and choosing the appropriate category for purchase, and helped me in contacting and..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4982788)

JT

Joud T.

architect engineer

> "Snapchat as well doesn't have sharing options like other social media apps, which effects as well the business."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4923793)

Vionah A.

Quality Assurance

> "Snapchat offers a wide range of creative tools, including filters, lenses, stickers, and Bitmojis, allowing users to personalize and enhance their photos and..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4987284)

AS

Amr S.

self employee

> "The problems that I encountered with the Snapchat application are the quality of the images, and how did I solve them by taking the picture from the phone..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4178332)

QH

Qusai H.

nursing specialist

> "A great application, I love using this application in photography, because it provides great advantages in photography such as accuracy and clarity in..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4839186)

DK

Dharmendra K.

Product Sales marketing

> "I don't like Snapchat's reels videos, that's why I don't watch Snapchat's reels because the quality of those reels is not good."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6111529)

LC

LISA C.

Owner

> "Snapchat seems to be an app that anybody can easily access and use making communication easy and dependable."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___7006457)

OS

Omkar S.

Backend Devloper

> "Snapchat really should hide the feature where the front person knows when someone takes screenshots of snap or saves them!!!!"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6100469)

Michelle C.

Dj

> "The filters are my favorite feature and also the privacy and real time snaps especially to know you are talking to who you think you are talking to (not a..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6093093)

VR

Verified Reviewer

F

> "This causes a lot of trouble."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6341382)

ET

Effat T.

Programming Engineer

> "Snapchat is characterized by high privacy, as I can Sharing diverse content and containing a discovery section for new content and topics including the most..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6125258)

UJ

Una J.

Etsy seller

> "People with Snapchat Premium can see when you half swiped the chat which is annoying."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6131714)

Iram J.

SOC Analyst

> "With its diverse array of messaging options, multimedia sharing capabilities, and innovative tools, Snapchat has become the preferred destination for countless..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5008899)

TM

Tshepiso M.

Freelancer

> "A feature that needs to be improved is, account retrieval if one signed in using their cellphone number, it may be difficult to use the old account if you didnt..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___3743774)

Sunny K.

eMarketing Manager

> "I like Snapchat because it automatically deletes sent messages within 24 hours, and I like sharing snaps with my friends & making streaks."

[See full review](https://www.capterra.com/p/210733/Snapchat/#GetApp___6040165)

DO

Daniel O.

Accounting

> "The only problem i have with it is that the pics won't come out nicely if there isn't enough lightning"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4995587)

Othman Y.

Accountant

> "I enjoyed the interactive and fun features and sharing my photos, videos, and many stories."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6677532)

Hayat A.

Engineer

> "The chat function on Snapchat is a bit basic and could be improved."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4975385)

Vionah A.

Quality Assurance

> "The assortment of innovative tools, filters, and lenses offers the opportunity to customize my snaps and stories in distinctive manners."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4987284)

SM

Soumia M.

Graphic Designer

> "It also takes up a lot of space when downloading, especially in the Apple system."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5099381)

VR

Verified Reviewer

Gerente

> "I use it for fun posts and to attract my brand to other followers."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6653266)

Momen S.

programmer

> "snapchat Plus does not have real features or benefits over the free snapchat"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4914680)

Vionah A.

Quality Assurance

> "The ability to share real-time moments with loved ones adds to the appeal, and the transient quality of content contributes an element of surprise to..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4987284)

AD

Austin D.

Digital Marketing

> "I notices it would advertise several states away which would be a loss in budget."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6025036)

KE

Kareem E.

senior team leader

> "Snapchat’s disappearing snaps and creative filters make communication fun and casual."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6582731)

KL

Kendall L.

Consultant

> "It takes up A LOT of your storage. If youre an adamant snap post junkie like i used to be.."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6088500)

YD

Youcef D.

Marketer

> "i love the safety and the transparency it gives it's users while communicating.i also love to store pictures in it it allows me to take as many pics i need of..."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___5087606)

MC

Marley C.

Social Media Marketer

> "I dislike the focus around filters that alter the reality of people's faces."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6105608)

VR

Verified Reviewer

network engineer

> "Specially this system have good AR lenses and filter s that we can make things as funny and creative."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6345398)

JKS

Joanna Kate S.

Designer

> "Even Snapchat is not completely safe for children to use as a social media platform."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4754479)

ME

Mina E.

Seals

> "I loved taking photos, filters, and the quality of taking photos, as well as the monthly updates that the application makes"

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___6004842)

AG

Aurora G.

Financial consulting

> "Maybe the content is too short-lived and for this reason could be difficult to keep an active presence on the app."

[See full review](https://www.capterra.com/p/210733/Snapchat/#Capterra___4755494)

[View Reviews](https://www.capterra.com/p/210733/Snapchat/reviews/)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

JV

John V.

Principal

> "The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2193344)

KR

Kimberly R.

Ceo

> "It’s difficult to manipulate the text and takes too long to update their template videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2212759)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

VM

Virginia M.

Owner

> "They refuse to refund my money when I told them I was no longer interested due to the financial loss from the pandemic."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2247281)

GM

Gina M.

Owner

> "Easy to login On our computers and laptops."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

DM

Danny M.

Sole Trader

> "Easy to use, and the fonts and stuff look good."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

KA

Khurram A.

Founder

> "It is amazingly fast to make video on promo.com excellent quality videos and photos to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2177302)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

DC

Damien C.

CEO

> "From day one I was able to create some great content. When I log in there is usually already a message I want to..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2169598)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

JS

James S.

President

> "Engagements on social media accounts went up 60 times norm with first posting. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2183918)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)

4.57 (1,133)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Snapchat for Business

Top features

19/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/210733/Snapchat/#features)

Promo.com

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to Snapchat for Business

No recognitions have been awarded to Promo.com

### Deployment & support

Snapchat for Business

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Snapchat for Business

-   By Snap
-   Located in United States
-   Founded in

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

## Popular Comparisons

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[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

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$199/month

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4.3

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4.4

[View full comparison](https://www.capterra.com/compare/213257-223748/Facebook-vs-Promocom)

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.57 (1,133)](https://www.capterra.com/p/210733/Snapchat/reviews/)

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[View full comparison](https://www.capterra.com/compare/159351-210733/Zoho-Social-vs-Snapchat)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.68 (3,382)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

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Features

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