Superchat vs Y Meadows: Which is a better fit?

The overall experience is amazing, we love superchat and it has made our work much easier and faster.

I often have demos of SAAS products and usually end up questioning what problem they are trying to solve or unimpressed by the system itself.

I was also very impressed with both the representatives I spoke to. The software works like a dream and I had an annual ROI within 24 hours of going live.

Currently the missing integrations and automations. But this is currently being published.

Overall, very good and it's a system we consider to contribute positively to our business.

The onboarding was amazing, the system is so intuitive anyway though. It really has supercharged our chat.

Their team has been very attentive to our needs, they help us think creatively about potential solutions, and are proactive about identifying potential issues that could be resolved with automation.

I dislike the inability to foresee what will throw off the machine learning tool.

Their team is eager to learn about our business challenges and develop tailored solutions to help us achieve our goals. I love working with this team.

I have no criticisms of the personnel or product of Y Meadows.

Great people with great software with a bleeding edge technology backbone.

But even then, the process can be a bit intimidating once it gets complex and I defer to their experts.

I like the manner in which the machine learning module is retrainable to consistently improve the customer experience.

I didn't have any issues understanding how to use it, but a manager who is more tech adverse might find it daunting.