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eCommerce and DTC brands, plus small to large businesses across industries, aiming to increase customer engagement and sales through targeted, data-driven SMS marketing.
Dialog Health's HIPAA-compliant texting solutions are used by Fortune 500 Hospitals, Health Systems, Provider Groups, Urgent Care, Ambulatory, Insurance Companies, HR Departments, and Call Centers
I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.
So far, I don't think there is anything I dislike about Dialog Health.
I like the fact that you can have patient interaction if they needed any help you can help.
Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.
This texting platform has exceeded my expectations... amazing open/response rates.
When patients don't read text message completely and misread the information given about appointment time/procedure prep.
I like how easy it is to contact patients and communicate with them.
In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.
Prioritize real-user-identified key features according to your needs to find your best fit.
Instasent
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