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Sales / Account management teams that use individual WhatsApp accounts to communicate with clients or leads.
India, USA, Singapore, Australia
The use of the tool has been great, as it has optimized the work time, facilitating the synchronization while leaving the records faithful and transparent.
Sometimes the system crash while I work and this thing is very annoying.
Good, best toll to assign the work to your employees and to keep the track of work between employees and customers.
There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here.
Sensitive content hidden] from the Support Team is amazing, she helped me out so much with many different things, thanks to her i definetly stay subscribed.
Sensitive content hidden], the customer service is horrible.
Ease of assinging the work to employees. It is one of the best tool which my team used during the Covid as most the employees were working from home and it was easier to assign the work.
Our biggest problem that TimeLines solved was initially registering the conversations as Activity in Pipedrive. The others providers does it through system notes, and notes are not measurable.
It’s user interface is perfect as we can join meetings sessions seamlessly. I like it’s hassle free video sessions.
The cost of the software might be a barrier for some companies on a tight budget.
Zipteams... i have been a Zipteams user for almost 1.5 years now one thing that i love avout Zipteams is how easy it is to use it. The customer care also has the best services.
Sometimes an error occurs when entering the meeting room.
It has nice audio and video quality which is highly appreciated. Zipteams also is user friendly and it has good customer service.
Usage of bandwidth is high according to me as through mobile data it sometimes stops screenshare.
Zipteams is super easy to use even for beginners. I am also pleased by the good customer service it is good i love it.
Unfortunately, Zipteams doesn’t have offline access and ain’t available on Appstore.
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TimelinesAI
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TimelinesAI
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