---
title: "Compare Cisco Jabber vs Microsoft 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Cisco Jabber and Microsoft 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365"
page_type: "comparison"
language: "en"
---

# Cisco Jabber vs Microsoft 365 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cisco JabberMicrosoft 3652/4 selected

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [1,335 reviews](#user-reviews)

Positive

1,150

Neutral

150

Negative

35

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,166 reviews](#user-reviews)

Positive

13,503

Neutral

533

Negative

130

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Connecteam

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* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

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of reviewers  
rated it above 4 stars

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### ClickMeeting

4.5 (182)

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Starting Price

$32.00

Flat Rate,Per Month

Free Trial

Free Version

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User rating

91%

of reviewers  
rated it above 4 stars

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### Bitrix24

4.2 (1,005)

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Starting Price

$69.00

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Free Trial

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User rating

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of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

Assignment Management

NA

File Management

NA

Chat/Messaging

4.3

Workflow Management

NA

63%Fit

Missing features

Feature ratings

Secure Data Storage

4.6

Assignment Management

NA

File Management

4.6

Chat/Messaging

4.4

Workflow Management

NA

User satisfaction

User satisfaction

4.3

User reviews[1,335](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.2

User satisfaction

4.6

User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Infrastructure Engineer

> "It integrates well with Cisco UC infrastructure but feels dated compared to newer platforms."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

LoC

Léo C.

Trainee

> "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Call quality is consistent on a well-configured network"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

ET

Emilee T.

Billing Support

> "Desk top sharing feature would sometimes be glitchy during meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

OP

Oliver P.

CFO

> "Overall, Cisco Jabber is a very useful tool for team communication and collaboration."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7186818)

AK

Athina K.

Product Development Manager

> "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

NG

Nathan G.

Member Service Advocate

> "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Not as user-friendly or intuitive"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

GH

Georgina H.

Analyst

> "Its amazing all its functionality is amazing being able to track, record and review callers."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613)

UR

Umang R.

Strategy Program Lead

> "It is getting outdated and lags behind other leading products from different companies."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361)

PT

Priya T.

Senior Data Analyst

> "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

Maciej K.

Telemechanics specialist

> "Sometimes i have got a problem with alerts."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

QB

Quishea B.

Intake Coordinator

> "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

QB

Quishea B.

Intake Coordinator

> "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

AB

AARON B.

IT Admin

> "Also the search feature for numbers is very useful"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902)

Shiva J.

project manager

> "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality,..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

ET

Emilee T.

Billing Support

> "I liked the instant messaging feature for quick communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

Ric H.

Financial Representative

> "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663)

ET

Emilee T.

Billing Support

> "Positive, it has many features in one program which increases overall efficiency."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

TM

Teresa M.

QA Anaylst

> "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768)

LaB

Lyka angelic B.

customer service representative

> "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262)

JD

Jeroen D.

Employee

> "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099)

RI

Riana I.

Account Manager

> "Cisco jabber makes it very easy to use as a phone with clients without using a personal number."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645)

AMH

Anna Maria H.

Associate

> "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271)

PT

Priya T.

Senior Data Analyst

> "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

AL

Ashley L.

Product Ownder

> "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464)

PT

Priya T.

Senior Data Analyst

> "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

VB

Virginia B.

Security Specialist

> "It is very basic, both in layout and in usage."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208)

Shiva J.

project manager

> "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

OK

Oleksandr K.

Software Engineer

> "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

MB

Maxime B.

System Administrator

> "It is simple to use and has a lot of configuration settings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859)

Jamie C.

Salesforce Developer + Admin

> "It can run a bit sluggish, requiring a connection reset or cache clearing. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637)

OK

Oleksandr K.

Software Engineer

> "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

SE

Shannon E.

consultant support

> "Due to system requirements, it can sometimes lag on lower end PC specs."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826)

Shiva J.

project manager

> "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

VR

Verified Reviewer

Payroll specialist

> "Audio problems, low sound quality, sometimes it crashed and locked."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248)

Shiva J.

project manager

> "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

SW

Samantha W.

Recruitment Resource Partner

> "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621)

PO

Peter O.

Infrastructure Engineer

> "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224)

NPB

Noxolo Peace B.

Director

> "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

Shiva J.

project manager

> "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

Andrea L.

Officer

> "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431)

NPB

Noxolo Peace B.

Director

> "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into one..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

BT

Bree T.

Social Engagement Coordinator

> "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509)

AN

Amy N.

Board Secretary

> "It was cool that we could do a share screen on a call to show the participant what we were describing."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

OK

Oleksandr K.

Software Engineer

> "Therefore, the video call quality is often relatively low due to the location."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

Said A.

branch manager

> "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we were..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273)

UU

Umesh U.

Sales Consultant

> "Message sometimes disappear so you find empty conversations with certain colleagues."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088)

AN

Amy N.

Board Secretary

> "I also like how my organization integrated email voicemail with the system."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

LA

Lagin A.

Senior Account Executive

> "Sometimes it doesnt connect properly and takes a while to load up."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045)

Elyes C.

Application Security engineer

> "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and sharing..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864)

KM

Kuldip M.

IT manager

> "Some time its bit clunky with login and experience with feature"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651)

LK

Liz K.

Senior Paralegal

> "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897)

AK

Athina K.

Product Development Manager

> "My overall experience with Cisco Jabber can be described as frustrating."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

Shiva J.

project manager

> "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

Hossam S.

Network Operations Manager

> "It has two drawbacks, as you need a reliable network connection for it to operate perfectly & also in terms of pricing compared to other..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3328300)

VR

Verified Reviewer

Computer Service Technician

> "Easy to use, high quality communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502)

UU

Umesh U.

Sales Consultant

> "Bad for screen sharing and messaging."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088)

Alesia L.

Motion Graphic Designer

> "Cisco Jabber allows me to create, schedule and join webinars through my iOS app."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613)

CG

Crishna G.

Clinical Liaison

> "Does not have fun features to enjoy communication with others."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3850727)

Maciej K.

Telemechanics specialist

> "Easy to use."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

CS

Chrysanthos S.

Teacher/IT

> "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am unaware..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625)

SM

Sahil M.

Data Scientist

> "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262)

Jeremy B.

Writer

> "I do, however, get email alerts that someone tried to call, and I also have a voicemail box that no one ever uses."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3123080)

SS

Sudhir S.

CASS Lead

> "Cisco Jabber is one of the best communication tool for managing the end to end communication requirements of your organisation."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4587908)

SC

Steven C.

IT Management

> "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

AS

Ashley S.

Social Worker

> "It's great for making calls to patients when you work remote and don't want them to have your personal cell phone numbers."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4124921)

SD

Seronda D.

Freelancer

> "I did not get formal training on it so therefore, I had to navigate through the software to figure out how other things work such as..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3561887)

CW

Cameron W.

Lieutenant

> "One of the best benefits for me has been the ability to make/receive calls from/to my published work phone number, while operating from a..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3407021)

Pedro G.

Project Engineer

> "Calls disconnection is the only thing that I find as a challenge when using this tool do to poor internet connectivity."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3377236)

MB

Mark B.

Systems Coordinator

> "It also works great in the office so you can use more input/output options than a desk phone can offer."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4732490)

SC

Steven C.

IT Management

> "Limitations on access when using VDI mean unable to make calls and rely on other calling tools."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

JA

Jessie A.

Junior Designer

> "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197)

SC

Steven C.

IT Management

> "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

BB

Bryan B.

Insurance Agent

> "It does a great job keeping track of my calls telling me who's calling the voice to text options are phenomenal, great!"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4218617)

NL

N L.

Accountant

> "Not sure if it was my home wifi, but sometimes the call would drop or the caller couldn't hear me and vice versa."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3539356)

VR

Verified Reviewer

Jabber review

> "We can use the app for calling with less effort and we can add contacts"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4243522)

SL

Samantha L.

Central Test Scheduling

> "I got dropped connections randomly"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4319259)

Prashant S.

Architect

> "This feature helps me connect with my clients and deliver an urgent message."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3860916)

LR

Laureen R.

Head Coach

> "Software can have delayed responses at times, but that could be due to a weak internet connection."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3493998)

Shiva J.

project manager

> "The user interface is user-friendly and allows users to quickly adapt to the platform and perform their tasks efficiently."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Not as user-friendly or intuitive"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

ET

Elizabeth T.

Front Desk Advisor

> "I am pleased to say that at of all the software that my company uses, CISCO has time and time again continue to provide reliable and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4302882)

JA

Jennifer A.

PhD Student

> "As with many programmes, Jabber suffers from not having the best user interface."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3799787)

Alexander Jose D.

Music Teacher

> "Despite not being a tech expert, Jabber has been user-friendly for me."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364)

Luísa B.

Inside Sales Representative

> "The whole interface is unappealing."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___2885130)

VR

Verified Reviewer

VP, Technical Support

> "The user interface is decent and the application comes with a strong feature set."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201)

AR

Ana R.

Customer service representative

> "Using this tool can be tricky with our system."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3231558)

[View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

FL

Faith L.

Therapist

> "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

SS

Sandeep S.

Principal

> "MS also has one of thee best customer support services I have ever experienced. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

4.30 (1,335)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Cisco Jabber

10/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features)

Microsoft 365

Top features

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Cisco Jabber is recognized as a top-rated tool in 2 Capterra Shortlist reports

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Cisco Jabber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cisco Jabber

-   By Cisco
-   Located in United States
-   Founded in 2010

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$6/month

Price

$6/month

4.6

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.1

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Contact vendor for pricing

Price

$24.9/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-212050/OneDrive-vs-Cisco-Jabber)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$6/month

Price

$11.99/month

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)