# Compare Cisco Jabber vs Webex Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cisco Jabber and Webex Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/212050-237272/Cisco-Jabber-vs-Webex

---

# Cisco Jabber vs Webex Suite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cisco JabberWebex Suite2/4 selected

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

[## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [1,332 reviews](#user-reviews)

Positive

1,148

Neutral

149

Negative

35

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,395 reviews](#user-reviews)

Positive

6,584

Neutral

679

Negative

132

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,560 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

NA

Assignment Management

NA

Chat/Messaging

4.3

Workflow Management

NA

70%Fit

Not enough reviews

Feature ratings

Secure Data Storage

4.5

File Management

3.5

Assignment Management

\--

Chat/Messaging

4.6

Workflow Management

4.6

User satisfaction

User satisfaction

4.3

User reviews[1,332](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.2

User satisfaction

4.4

User reviews[7,395](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

Best for

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

## User reviews

Pros & cons

NG

Nathan G.

Member Service Advocate

> "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541)

LoC

Léo C.

Trainee

> "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461)

GH

Georgina H.

Analyst

> "Its amazing all its functionality is amazing being able to track, record and review callers."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613)

ET

Emilee T.

Billing Support

> "Desk top sharing feature would sometimes be glitchy during meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

PT

Priya T.

Senior Data Analyst

> "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

AK

Athina K.

Product Development Manager

> "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

NPB

Noxolo Peace B.

Director

> "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into one..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

UR

Umang R.

Strategy Program Lead

> "It is getting outdated and lags behind other leading products from different companies."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361)

ET

Emilee T.

Billing Support

> "I liked the instant messaging feature for quick communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

TM

Teresa M.

QA Anaylst

> "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768)

ET

Emilee T.

Billing Support

> "Positive, it has many features in one program which increases overall efficiency."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

Maciej K.

Telemechanics specialist

> "Sometimes i have got a problem with alerts."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

QB

Quishea B.

Intake Coordinator

> "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

VB

Virginia B.

Security Specialist

> "It is very basic, both in layout and in usage."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208)

RI

Riana I.

Account Manager

> "Cisco jabber makes it very easy to use as a phone with clients without using a personal number."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645)

SE

Shannon E.

consultant support

> "Due to system requirements, it can sometimes lag on lower end PC specs."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826)

Elyes C.

Application Security engineer

> "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and sharing..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864)

NPB

Noxolo Peace B.

Director

> "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

AB

AARON B.

IT Admin

> "Also the search feature for numbers is very useful"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902)

BT

Bree T.

Social Engagement Coordinator

> "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509)

LaB

Lyka angelic B.

customer service representative

> "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262)

QB

Quishea B.

Intake Coordinator

> "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

PT

Priya T.

Senior Data Analyst

> "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

Shiva J.

project manager

> "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality,..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

PT

Priya T.

Senior Data Analyst

> "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

Ric H.

Financial Representative

> "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663)

MB

Mark B.

Systems Coordinator

> "It also works great in the office so you can use more input/output options than a desk phone can offer."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4732490)

JD

Jeroen D.

Employee

> "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099)

JA

Jessie A.

Junior Designer

> "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197)

AMH

Anna Maria H.

Associate

> "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271)

Shiva J.

project manager

> "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

CS

Chrysanthos S.

Teacher/IT

> "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am unaware..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625)

MB

Maxime B.

System Administrator

> "It is simple to use and has a lot of configuration settings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859)

AL

Ashley L.

Product Ownder

> "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464)

OK

Oleksandr K.

Software Engineer

> "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

SC

Steven C.

IT Management

> "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

Shiva J.

project manager

> "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

SD

Seronda D.

Freelancer

> "I did not get formal training on it so therefore, I had to navigate through the software to figure out how other things work such as..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3561887)

Shiva J.

project manager

> "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

SC

Steven C.

IT Management

> "Limitations on access when using VDI mean unable to make calls and rely on other calling tools."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

PO

Peter O.

Infrastructure Engineer

> "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224)

OK

Oleksandr K.

Software Engineer

> "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

Shiva J.

project manager

> "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

Jamie C.

Salesforce Developer + Admin

> "It can run a bit sluggish, requiring a connection reset or cache clearing. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637)

Serhat C.

Senior Software Developer

> "I did not encounter any problems while using Jabber for all video, audio and text meetings and chats."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4784657)

SC

Steven C.

IT Management

> "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

AN

Amy N.

Board Secretary

> "It was cool that we could do a share screen on a call to show the participant what we were describing."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

NL

N L.

Accountant

> "Not sure if it was my home wifi, but sometimes the call would drop or the caller couldn't hear me and vice versa."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3539356)

RB

Rita B.

Paralegal

> "You have mobile and desktop options, which is great for whatever the day calls for."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4765487)

LR

Laureen R.

Head Coach

> "Software can have delayed responses at times, but that could be due to a weak internet connection."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3493998)

Said A.

branch manager

> "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we were..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273)

AH

Amanda H.

owner

> "I found it a little difficult to set up."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868)

AD

Amelia D.

Division Coordinator

> "Cisco jabber allows our healthcare telecom to work seamlessly with the clinics and hospital system, eliminating undue stress on patients."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3533797)

VR

Verified Reviewer

Payroll specialist

> "Audio problems, low sound quality, sometimes it crashed and locked."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248)

AN

Amy N.

Board Secretary

> "I also like how my organization integrated email voicemail with the system."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

SW

Samantha W.

Recruitment Resource Partner

> "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621)

LK

Liz K.

Senior Paralegal

> "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897)

Andrea L.

Officer

> "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431)

AA

Ashwin A.

Data Protection Engineer

> "very much handy in connecting with people.-very clear audio and video quality."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4927689)

OK

Oleksandr K.

Software Engineer

> "Therefore, the video call quality is often relatively low due to the location."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

CH

Carly H.

Practice Assistant

> "Used it daily for work chat until we changes systems, but really enjoyed it!"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4811520)

UU

Umesh U.

Sales Consultant

> "Message sometimes disappear so you find empty conversations with certain colleagues."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088)

Shiva J.

project manager

> "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

VR

Verified Reviewer

Consultant

> "Sometimes it gets hang while being on call and then you need to restart the application.."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3699209)

VR

Verified Reviewer

Computer Service Technician

> "Easy to use, high quality communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502)

RO

Ryan O.

GAM

> "I wish that there would be more bug fixes when they update it still crashes/hangs at times!"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3783480)

Alesia L.

Motion Graphic Designer

> "Cisco Jabber allows me to create, schedule and join webinars through my iOS app."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613)

YB

Yolanda B.

Consultant

> "Not being able to have mobile access to Cisco Jabber."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3578881)

RX

Rodger X.

Senior manager

> "Simple to use, light weighted, providing basic collaboration functions, integration with Microsoft"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4980717)

Christian K.

Programmer Analyst

> "It’s clunky feeling and does not have all the features most modern collaboration apps have."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3599753)

Maciej K.

Telemechanics specialist

> "Easy to use."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

LA

Lagin A.

Senior Account Executive

> "Sometimes it doesnt connect properly and takes a while to load up."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045)

MA

Mohammad A.

Director

> "Ot is good for organisations with high level of information security."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4887589)

KM

Kuldip M.

IT manager

> "Some time its bit clunky with login and experience with feature"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651)

SM

Sahil M.

Data Scientist

> "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262)

MV

Melissa V.

Member Service Representative I

> "Sometimes it disconnects and doesn’t connect back up automatically"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3510874)

JN

Jeanel N.

QA analyst

> "Cisco Jabber has offered real time communication and ability to set up groups on the fly to chat and discuss work projects."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3489430)

AK

Athina K.

Product Development Manager

> "My overall experience with Cisco Jabber can be described as frustrating."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

Alexander Jose D.

Music Teacher

> "I find it quite simple, and I love that it unifies communication in one place."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364)

VR

Verified Reviewer

VP, Technical Support

> "The call quality is poor and unreliable at times."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201)

[View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

JF

James F.

Music Manager

> "It has a very nice dashboard design, and it also allows our organization users to customize different settings easily, such as profile,..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6301260)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

XL

Xiang L.

Director

> "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

OM

Oscar M.

Senior Commissions Data Analyst

> "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

VC

Vinayak C.

DGM

> "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

MK

Mohamed K.

Csr

> "Has some lag and crashes, it takes a long time to get master it"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

LF

Lauren F.

EI Professional

> "I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777441)

QB

Quantieshia B.

Founder ceo

> "Sometimes when trying to share screen, it won’t allow me to because of my settings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827)

CR

Cosmin R.

QA

> "The connection rarely drops, and the sound/video quality is always clear."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7044914)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

JPN

Jean Pierre N.

Instructional Designer

> "I find it a robust and user-friendly platform for communication with a small or large audience."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

VR

Verified Reviewer

Software Engineer

> "The user interface can feel outdated, and there are occasional connectivity issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

VR

Verified Reviewer

Software Engineer

> "High-quality video conferencing, reliable security features, and strong integration with other Cisco products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

VR

Verified Reviewer

Business head-North America

> "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469)

CE

Christina E.

Owner

> "My team LOVES using it to communicate all day long and keep synced up between branches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

JL

Joan L.

Manager

> "Application would sometimes crash on some of our employees devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949)

Jeremy S.

Network Administrator Sr.

> "The ability to have different spaces for different projects or teams is great! ""

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

VR

Verified Reviewer

Product management services

> "Webex audio call has some issues related to quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493)

LY

Loganne Y.

Ultrasound Technologist

> "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167)

MO

Moses O.

Customer Service Representative

> "Webex Suite does not work perfectly when there is internet issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705)

CA

Christine A.

Project Manager

> "Fosters productivity by remote collaboration by video conference calls and online meetings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

DG

Duncan G.

Solution Engineer

> "Sometimes google calendar meetings did not load correctly."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143)

EC

Eli C.

specialist

> "You can easily start a meeting with an option right on the contact screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

JD

Jess D.

RN

> "Sometimes the sound isn’t the best or it has a hard time connecting."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631)

Samantha E.

Agent

> "Overall a good tool for a call center and for communication."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7039861)

VR

Verified Reviewer

Consultant

> "Not as integrated with OSes vs other video conferencing software (e.g. Teams and Zoom are linked with Outlook calendar) - plus not as..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4782450)

GV

Gibran V.

Director of Quality

> "The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6455897)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

VJ

Vishal J.

Senior executive

> "its comprehensive range of collaboration tools, making it a powerful choice for teams needing seamless communication."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6572277)

AB

Allie B.

Designer

> "I find WebEX t be unreliable and not compatible with other microsoft products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318)

DP

Dylan P.

Lab Operations Associate

> "I have used this service multiple times to connect virtually with technical support as I maintain my lab's instruments."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

GM

Gregory M.

Director

> "Webex makes it hard to share your screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725)

CA

Christine A.

Project Manager

> "Wondrous for remote working through video conference call,remote meetings and successful presentation."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

VR

Verified Reviewer

Veterinary Student

> "The software is not super modern, some boxes look out of date."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

## User interface

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

4.30 (1,332)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,395)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Cisco Jabber

10/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features)

Webex Suite

Top features

43/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/237272/Webex/#features)

### Recognition

No recognitions have been awarded to Cisco Jabber

No recognitions have been awarded to Webex Suite

### Deployment & support

Cisco Jabber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cisco Jabber

-   By Cisco
-   Located in United States
-   Founded in 2010

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$25/month

Price

$4/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$25/month

Price

$14.99/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$25/month

Price

$7/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.1

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$25/month

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.1

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

$25/month

Price

$8.75/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,332)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Contact vendor for pricing

Price

$24.9/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$25/month

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)