# Compare Cisco Jabber vs Webex Suite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cisco Jabber and Webex Suite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/212050-237272/Cisco-Jabber-vs-Webex --- # Cisco Jabber vs Webex Suite Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cisco JabberWebex Suite2/4 selected [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) [## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [1,334 reviews](#user-reviews) Positive 1,149 Neutral 150 Negative 35 [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,404 reviews](#user-reviews) Positive 6,592 Neutral 680 Negative 132 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 8,087 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Secure Data Storage NA File Management NA Chat/Messaging 4.3 Assignment Management NA Document Storage NA 69%Fit Not enough reviews Feature ratings Secure Data Storage 4.5 File Management 3.5 Chat/Messaging 4.6 Assignment Management \-- Document Storage 4.5 User satisfaction User satisfaction 4.3 User reviews[1,334](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.1 Customer support 4.2 User satisfaction 4.4 User reviews[7,404](https://www.capterra.com/p/237272/Webex/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more. Best for Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. ## User reviews Pros & cons VR Verified Reviewer IT Infrastructure Engineer > "It integrates well with Cisco UC infrastructure but feels dated compared to newer platforms." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360) LoC Léo C. Trainee > "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461) NG Nathan G. Member Service Advocate > "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541) ET Emilee T. Billing Support > "Desk top sharing feature would sometimes be glitchy during meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) VR Verified Reviewer IT Infrastructure Engineer > "Call quality is consistent on a well-configured network" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360) AK Athina K. Product Development Manager > "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) GH Georgina H. Analyst > "Its amazing all its functionality is amazing being able to track, record and review callers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613) VR Verified Reviewer IT Infrastructure Engineer > "Not as user-friendly or intuitive" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360) PT Priya T. Senior Data Analyst > "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) UR Umang R. Strategy Program Lead > "It is getting outdated and lags behind other leading products from different companies." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361) QB Quishea B. Intake Coordinator > "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) Maciej K. Telemechanics specialist > "Sometimes i have got a problem with alerts." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) AB AARON B. IT Admin > "Also the search feature for numbers is very useful" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902) QB Quishea B. Intake Coordinator > "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) ET Emilee T. Billing Support > "I liked the instant messaging feature for quick communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) Shiva J. project manager > "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) ET Emilee T. Billing Support > "Positive, it has many features in one program which increases overall efficiency." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) Ric H. Financial Representative > "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663) LaB Lyka angelic B. customer service representative > "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262) TM Teresa M. QA Anaylst > "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768) RI Riana I. Account Manager > "Cisco jabber makes it very easy to use as a phone with clients without using a personal number." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645) JD Jeroen D. Employee > "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099) PT Priya T. Senior Data Analyst > "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) AMH Anna Maria H. Associate > "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271) PT Priya T. Senior Data Analyst > "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) CS Chrysanthos S. Teacher/IT > "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625) JA Jessie A. Junior Designer > "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197) AL Ashley L. Product Ownder > "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464) Shiva J. project manager > "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) SC Steven C. IT Management > "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) MB Maxime B. System Administrator > "It is simple to use and has a lot of configuration settings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859) VB Virginia B. Security Specialist > "It is very basic, both in layout and in usage." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208) OK Oleksandr K. Software Engineer > "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) SC Steven C. IT Management > "Limitations on access when using VDI mean unable to make calls and rely on other calling tools." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) Shiva J. project manager > "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) OK Oleksandr K. Software Engineer > "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) Shiva J. project manager > "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) Jamie C. Salesforce Developer + Admin > "It can run a bit sluggish, requiring a connection reset or cache clearing. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637) PO Peter O. Infrastructure Engineer > "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224) SE Shannon E. consultant support > "Due to system requirements, it can sometimes lag on lower end PC specs." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826) Shiva J. project manager > "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) SC Steven C. IT Management > "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) NPB Noxolo Peace B. Director > "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) AH Amanda H. owner > "I found it a little difficult to set up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) AN Amy N. Board Secretary > "It was cool that we could do a share screen on a call to show the participant what we were describing." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) VR Verified Reviewer Payroll specialist > "Audio problems, low sound quality, sometimes it crashed and locked." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248) Said A. branch manager > "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273) SW Samantha W. Recruitment Resource Partner > "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621) AN Amy N. Board Secretary > "I also like how my organization integrated email voicemail with the system." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) NPB Noxolo Peace B. Director > "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) Elyes C. Application Security engineer > "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864) Andrea L. Officer > "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431) LK Liz K. Senior Paralegal > "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897) BT Bree T. Social Engagement Coordinator > "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509) AA Ashwin A. Data Protection Engineer > "very much handy in connecting with people.-very clear audio and video quality." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4927689) OK Oleksandr K. Software Engineer > "Therefore, the video call quality is often relatively low due to the location." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) Shiva J. project manager > "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity,..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) UU Umesh U. Sales Consultant > "Message sometimes disappear so you find empty conversations with certain colleagues." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088) VR Verified Reviewer Computer Service Technician > "Easy to use, high quality communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502) VR Verified Reviewer Consultant > "Sometimes it gets hang while being on call and then you need to restart the application.." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3699209) Alesia L. Motion Graphic Designer > "Cisco Jabber allows me to create, schedule and join webinars through my iOS app." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613) RO Ryan O. GAM > "I wish that there would be more bug fixes when they update it still crashes/hangs at times!" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3783480) RX Rodger X. Senior manager > "Simple to use, light weighted, providing basic collaboration functions, integration with Microsoft" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4980717) LA Lagin A. Senior Account Executive > "Sometimes it doesnt connect properly and takes a while to load up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045) Maciej K. Telemechanics specialist > "Easy to use." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) KM Kuldip M. IT manager > "Some time its bit clunky with login and experience with feature" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651) SM Sahil M. Data Scientist > "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262) AK Athina K. Product Development Manager > "My overall experience with Cisco Jabber can be described as frustrating." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) Alexander Jose D. Music Teacher > "I find it quite simple, and I love that it unifies communication in one place." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364) VR Verified Reviewer VP, Technical Support > "The call quality is poor and unreliable at times." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201) AH Amanda H. owner > "I love the sound quality and array of features available." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) JA Jennifer A. PhD Student > "As with many programmes, Jabber suffers from not having the best user interface." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3799787) PA Pasquale A. Customer success manager > "Collaboration helps enterprise to became powerful." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4969021) Hossam S. Network Operations Manager > "It has two drawbacks, as you need a reliable network connection for it to operate perfectly & also in terms of pricing compared to other..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3328300) SS Sudhir S. CASS Lead > "Cisco Jabber is one of the best communication tool for managing the end to end communication requirements of your organisation." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4587908) UU Umesh U. Sales Consultant > "Bad for screen sharing and messaging." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088) AS Ashley S. Social Worker > "It's great for making calls to patients when you work remote and don't want them to have your personal cell phone numbers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4124921) CG Crishna G. Clinical Liaison > "Does not have fun features to enjoy communication with others." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3850727) FK Faith K. Fixed Support Engineer > "The chat feature is fantastic, and I appreciate how your status updates based on appointments on your calendar." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3772862) Jeremy B. Writer > "I do, however, get email alerts that someone tried to call, and I also have a voicemail box that no one ever uses." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3123080) [View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) BT Brian T. Teacher > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) Arpit K. Project Engineer > "Also, it might be overwhelming for new users to settle in due to the various components of the suite." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) BT Brian T. Teacher > "The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) CG Carly G. Curriculum designer and trainer > "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were using..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918) BT Brian T. Teacher > "The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) EC Eli C. specialist > "Their texting feature can be frustrating if you are not texting with an existing contact." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) Arpit K. Project Engineer > "Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) Harshul S. Sr Tech support specialist for Network Operations > "The mobile version is ok but not as smooth as the desktop ." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) Duncan C. Digital Solutions Lead > "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460) JP Jennifer P. Sr. Auditor > "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to capture the..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) Maaz P. Technical Support Engineer > "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316) VR Verified Reviewer Software Developer > "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does not..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) Steven M. system technique > "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file sharing,..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443) YM Yasmin M. Accounting Assistant > "Some features are not as easy to find, which can make the learning process slower." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) YM Yasmin M. Accounting Assistant > "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) OB Oluwatobi B. Graduate Teaching Assistant > "On few occasions, I have also experienced some technical glitches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494) KS Kimberly S. Patient Service Representative > "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom platform..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) ANJ Aja Nurse J. Student > "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I relied on..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) JG Jessica G. Realtor > "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494) JR Jennifer R. Teacher > "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) TZA Theint Zarchi A. System Engineer > "Webex can consume a lot of CPU and memory, which may slow down older devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788) ANJ Aja Nurse J. Student > "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) CTAS Cornelius Tian Andi S. Owner > "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) JR Jennifer R. Teacher > "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal contact..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) VC Vinayak C. DGM > "There are occasional issues with connectivity and performance, which disrupt meetings and presentations." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) Yatra P. Omni Associate > "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) VK Valentin K. Spring Intern > "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) XL Xiang L. Director > "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272) VR Verified Reviewer Software Developer > "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) Yatra P. Omni Associate > "Webex Suite has everything that one search for like meetings, chat, and callings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) DT Daniel T. IT Engineer > "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617) VR Verified Reviewer Marketer and Designer > "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one place,..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580) VR Verified Reviewer CS Senior Analyst > "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974) ST Sasha T. Junior Digital Marketing Manager > "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509) DJ Derek J. Owner > "There's no web based video calls, it all has to go through their program and can be a hassle." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660) OM Oscar M. Senior Commissions Data Analyst > "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241) DP Dylan P. Lab Operations Associate > "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) JP Jennifer P. Sr. Auditor > "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and close it,..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) QB Quantieshia B. Founder ceo > "Sometimes when trying to share screen, it won’t allow me to because of my settings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827) VC Vinayak C. DGM > "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings is..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) AG Alvaro G. Team Leader > "Constant relogin into the tool makes it less reliable when urgent meetings take place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835) Aditya Kumar V. Devops Engineer > "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180) SG Shauntel G. Operations Coordinator > "find it difficult to link external camera/mic when using it unlike some other products" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642) SD Suzanne D. Partnership Performance manager > "Stable platform that allows meeting, screen sharing communications." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7163491) LH Luke H. Financial Advisor > "Menus take hunting round, setting up feels clunky." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639) AH Aaron H. Sales and Inventory Analyst > "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) UC Urgan C. Associate > "user interface can feel outdated and navigating settings sometimes requires too many steps" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742) AP Ale P. SWE > "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524) AaM Alfiya ashfaque M. Software Engineer - QA > "Sometimes I face lags while I use the web conferencing option." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772) AH Aaron H. Sales and Inventory Analyst > "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) VR Verified Reviewer Software Engineer > "The user interface can feel outdated, and there are occasional connectivity issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) NB Nivesh B. Network Engineer > "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054) SS Sahil S. Assessment Engineer > "Sometimes, it becomes a bit cluttered when you have many people in the group chats." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) Harshul S. Sr Tech support specialist for Network Operations > "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy to use and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) JL Joan L. Manager > "Application would sometimes crash on some of our employees devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949) AT Alejandra T. BU Hybrid IT Regional Sales Manager > "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626) BD Brenda D. Service Program Manager > "occasionally I have experienced audio issues either during a call or if I have previously been using another platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804) JR Jennifer R. Teacher > "Communication feels more professional, organized, and efficient because everything is handled in one platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) JA Julian A. IT Specialist > "It can be a bit high in cost to maintain especially if your workplace is small." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420) VB Viviana B. Production supervisor Engineer > "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692) VR Verified Reviewer Product management services > "Webex audio call has some issues related to quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493) Harshul S. Sr Tech support specialist for Network Operations > "The chat and meeting notes are very much helpful too because everything stays in theone place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) MO Moses O. Customer Service Representative > "Webex Suite does not work perfectly when there is internet issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705) VR Verified Reviewer Data Centre Engineering Operations > "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685) HA Hector A. Technical Support Engineer II > "Confusing tabs, seems to look like all the common tools are available but not of quick access" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538) VR Verified Reviewer Software Engineer > "High-quality video conferencing, reliable security features, and strong integration with other Cisco products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) DG Duncan G. Solution Engineer > "Sometimes google calendar meetings did not load correctly." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143) Harshul S. Sr Tech support specialist for Network Operations > "It’s is good for team collaboration and feels stable compared to some other tools I used before." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) JD Jess D. RN > "Sometimes the sound isn’t the best or it has a hard time connecting." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631) CTAS Cornelius Tian Andi S. Owner > "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) VC Valentina C. instructional designer > "I occasionally had problems sharing content and experienced slowness in chatting" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) ANJ Aja Nurse J. Student > "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) AB Allie B. Designer > "I find WebEX t be unreliable and not compatible with other microsoft products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318) DH Denise H. legal assistant > "I like that Webex can be used at home, at work, on the phone and truly any electronic device." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454) GM Gregory M. Director > "Webex makes it hard to share your screen." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725) SY Scott Y. Content Creator > "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up not..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911) MK Mohamed K. Csr > "Has some lag and crashes, it takes a long time to get master it" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239) BT Brian T. Teacher > "Therefore, I can still accomplish many tasks that I used to due to this feature. " [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) TO TEMITAYO O. Salesforce Developer > "The interface can be a bit overwhelming for new users." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6441850) [View Reviews](https://www.capterra.com/p/237272/Webex/reviews/) ## User interface [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) 4.30 (1,334) [Webex Suite](https://www.capterra.com/p/237272/Webex/) 4.41 (7,404) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Cisco Jabber 10/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features) Webex Suite Top features 43/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/237272/Webex/#features) ### Recognition Cisco Jabber is recognized as a top-rated tool in 2 Capterra Shortlist reports Webex Suite is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Cisco Jabber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Webex Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cisco Jabber - By Cisco - Located in United States - Founded in 2010 Webex Suite - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Contact vendor for pricing Price $4/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $25/month Price $4/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $25/month Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $25/month Price $6/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.1 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $25/month Price $8.75/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,334)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $25/month Price $14/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)