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Blackbaud Tuition Management streamlines the tuition and accounts receivables collection processes with electronic invoicing, automated email reminders, and a convenient payer portal.
Accounting teams and companies
With the help of our contact at Blackbaud, it's been a really pleasant experience. I feel very supported whenever issues arise.
School assigned Student IDs do not transfer year over year which is annoying. Also the tuition allocation is not divided based on charges and has to be changed by your team every year.
Ease of use, dashboard to highlight potential issues, Buy Now/Give Now are great features for tracking events that include ticket sales, etc and provide ease of payment for purchases and donations.
The website is also inaccurate, along with the corresponding links being provided. English is also a problem when speaking with customer representatives.
I like how user friendly the system is. The reports are so easy to create.
Consistency is a problem, as well as expertise.
Overall a good experience and excellent customer support.
The hardest part about this software is that there is not posting dates, so it can be hard to integrate smoothly with Financial Edge.
I feel like I've only scratched the surface of what this program can do and I'm super pleased with it. The customization options of the reports has been extremely helpful as well.
Sometimes, as with any software, Quickbooks can have problems and terminates at the worst possible time.
I love that I don’t have to outsource simple things like payroll, expense reporting, preparation for taxtime, and more. I have always found the customer service to be very helpful and understanding.
We have used this company for more than 20 years, now they are a pay to use company. I HATE THIS COMPANY, it's all about the money now.
Another huge benefit is the ability to export data to Excel for custom reporting. Another perk is the training and support available - well worth the small monthly fee to take advantage of it.
Customer service is dismal. I was unable to have them assist me in a time critical event.
The Professional version for three. I love how I can help my small but busy non profit seamlessly keep track of hundreds of families in our before and after school care program.
My only complaint has been that when you are couple of releases behind you can no longer direct email invoices to a client.
Kaity H.: Hi, I'm Kaity. I'm the general manager at a small company, we have less than 15 employees, and I give QuickBooks Desktop a five. We use QuickBooks Desktop for invoicing, billing, keeping track of the bills we owe everybody else. Anything that has to do with money at our company, that's what we use QuickBooks for. Keeping track of our bank accounts, that's really important. So we use it for a lot of things. I like that QuickBooks Desktop is easy to use. It's very clear. It has all the buttons. "I want to do billing." Oh, you click on the billing button. "I need to check on a customer." There's the customer button. It's very straightforward. "We need a report." There's a reports list. So it's very straightforward to use. It would be nice if QuickBooks Desktop could be linked to more specific softwares. I know we are a landscape company, so we use certain landscapes. I'm sure electricians and plumbers, they have all different softwares, and if you could link those softwares to QuickBooks, I think that would be awesome. So maybe expand who they partner with to use everybody's different softwares that they need to run their specific companies.
Blackbaud Tuition Management
QuickBooks Desktop
Blackbaud Tuition Management
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QuickBooks Desktop
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