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Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best value in the market. Call us today for a free trial
Genea Overtime HVAC is perfect for property managers, building engineers and building owners looking to automate the manual processes of their buildings.
Our product feedback is always welcomed and often addressed with the next version. We love all of the features of the billing software and would highly recommend the product and the company to others.
The function of adding or removing fee and charges can be a very confusing task within the software. Perhaps these functions could be made easier to use.
The software is so easy to use and the team is super nice - always there to help you if you need it.
Whether it be from the meter reader or the data entry person mistakes happen; By utilizing Easy Reader and allowing it to interface with v10 those errors are almost completely gone.
I love the program and don't think I could run my business without it. I have always experienced wonderful customer service from the wonderful people connected to this company.
I would say as soon as we can we are leaving the software. They are cost-effective vs. the competition - but you get what you pay for and their programming team is lacking.
There are other features they have added which make this software a real bargain. Our experience has been awesome.
Can't easily reprint copy of last billing. Randomly kicked out of program for no reason.
We have a hi-rise office building, and our tenants love it. The mobile app is great, and all-in-all it's a very effective product that is well received.
If there is an error it is usually the tenant user making the error and not engineering.
It's a very easy to use platform and the customer service is great. We've been using Genea in our building for a few years now and the tenants seem to like having the convenience.
I have used the Genea software on a regular basis for the over two tears and have yet to encounter an issue with running reports or navigating through the system.
The software is so user friendly and the customer support is great. I cam into my role within the year and it could not have been easier to get acclimated with.
Sometimes can be confusing while adding specific time zones.
Easy to put in a request for after hours air. Great customer service if you ever need to get a hold of someone for help.
I have no input, as I have yet to find a con with the program.
El Dorado Utility Billing
Top FeaturesOvertime HVAC
El Dorado Utility Billing
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Overtime HVAC
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