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Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best value in the market. Call us today for a free trial
One Call Locate Ticket Management for 811 Call Before You Dig, excavating or locating services for Pipelines, Energy, Fiber, Telecom, municipalities, gas, water, electric & underground utilities.
Our product feedback is always welcomed and often addressed with the next version. We love all of the features of the billing software and would highly recommend the product and the company to others.
The function of adding or removing fee and charges can be a very confusing task within the software. Perhaps these functions could be made easier to use.
The software is so easy to use and the team is super nice - always there to help you if you need it.
Whether it be from the meter reader or the data entry person mistakes happen; By utilizing Easy Reader and allowing it to interface with v10 those errors are almost completely gone.
I love the program and don't think I could run my business without it. I have always experienced wonderful customer service from the wonderful people connected to this company.
I would say as soon as we can we are leaving the software. They are cost-effective vs. the competition - but you get what you pay for and their programming team is lacking.
There are other features they have added which make this software a real bargain. Our experience has been awesome.
Can't easily reprint copy of last billing. Randomly kicked out of program for no reason.
Customer service is very responsive and willing to help out with the most challenging questions or concerns. Great software for smaller companies who don't get a lot of tickets in each month.
We had a glitch with our setup which resulted in lost tickets over the course of two days.
The cost savings and visibility that this brought into our organization that displays real time locate activity has been amazing. The customer service and agile deployment of solutions is top notch.
The inability to prevent somebody from reopening a ticket by simply replying to email.
Fantastic experience, Great staff that is full of knowledge about the 811 process.
That I didn't find it sooner, had to suffer with another vendor until I found this.
BOSS811 has greatly improved our ability to track and mange our locate tickets tremendously and the transition to this software was very easy.
We had a business need to replace a legacy ticket management program with an extremely aggressive schedule.
El Dorado Utility Billing
Top FeaturesBOSS811
El Dorado Utility Billing
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BOSS811
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