# Compare El Dorado Utility Billing vs BOSS811 2026 | Capterra > Unsure of what to choose? Check Capterra to compare El Dorado Utility Billing and BOSS811 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/21260-206223/Utility-Billing-Software-vs-BOSS811 --- # El Dorado Utility Billing vs BOSS811 Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: El Dorado Utility BillingBOSS8112/4 selected [El Dorado Utility Billing](https://www.capterra.com/p/21260/Utility-Billing-Software/)[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) [BOSS811](https://www.capterra.com/p/206223/BOSS811/)[4.8 (71)](https://www.capterra.com/p/206223/BOSS811/reviews/) [## El Dorado Utility Billing](https://www.capterra.com/p/21260/Utility-Billing-Software/)[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting Price $1295.00one time Value-for-Money 4.3 Functionality 4 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment MB FG Based on [78 reviews](#user-reviews) Positive 68 Neutral 8 Negative 2 [## BOSS811](https://www.capterra.com/p/206223/BOSS811/)[4.8 (71)](https://www.capterra.com/p/206223/BOSS811/reviews/) Starting Price $2500.00/year Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment ZJ AB DS Based on [71 reviews](#user-reviews) Positive 69 Neutral 2 Negative 0 ## Summary * * * Features in Utility Management Systems Software Best performer 25 / 50 Only El Dorado Utility Billing - Billing & Invoicing - Billing Rate Management - Communication Management 23 / 50 Only BOSS811 - AI Copilot - Auditing - Compliance Management User satisfaction User satisfaction 4.3 User reviews[78](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.3 Customer support 4.5 User satisfaction 4.8 User reviews[71](https://www.capterra.com/p/206223/BOSS811/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $1295Flat Rate, One Time - Free version - Free trial Price starts from $2500Per User, Per Year - Free version - Free trial Best for Best for Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best value in the market. Call us today for a free trial Best for BOSS811 is a cloud based One Call Locate Ticket Management software for damage prevention, investigation and risk management used by municipalities, utilities, , telco, fiber, gas and oil pipelines. ## User reviews Pros & cons MB Margaret B. LCAM, Property Manager > "El Dorado is a user friendly program that assists with the water/sewer billing of our company keeping track of our expenses..." [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___3503563) MB Margaret B. LCAM, Property Manager > "Some reports are not adaptable to the information that is requested by our auditors, we then need to run many reports to..." [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___3503563) FG Fran G. VILLAGE CLERK/COLLECTOR > "One of the features of this newer version, allows us to print a bill for people that have a credit balance. " [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___3568273) RC Renee C. Office Administrator > "The function of adding or removing fee and charges can be a very confusing task within the software." [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___2431068) EA Elizabeth A. District Clerk Secretary > "The features that are most impactful are the billing components and how they integrate with our Meter software. " [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___3827052) CK Carol K. City Clerk / Treasurer > "The manual ugh!" [See full review](https://www.capterra.com/p/21260/Utility-Billing-Software/#Capterra___2434354) [View Reviews](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) ZJ Zachary J. GIS Technician > "I like being able to search for closed tickets using basically any piece of information such as contractor, location, type of work, etc." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035429) ZJ Zachary J. GIS Technician > "The mapping could use some work. If I enter coordinates into the map search box it will bring me to the incorrect location." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035429) AB Alex B. Engineer > "I love that our GIS system map (with main lines, service lines, meters, valves, etc.) can be overlaid on the map with the dig areas shown." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843806) MM Mark M. . > "The login Timer, even though you select "Keep me logged in" you are booted out after maybe an hour.." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6846240) DS Donald S. Engineering Tech > "I like that Boss811 allows me to be in control of the product and how I receive dig tickets." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035424) BB Beckett B. Exchange Supervisor > "I really can't think of anything to say that I didn't enjoy or like. If I had to name something, I would have to say just the set-up that..." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6844380) SS Stefan S. Locate Manager > "I like having multiple functions and ways to organize my workload on a daily basis. " [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035434) JL Jesse L. supervisor > "I don't like the fact that i can not arrange it so the locators can see all the work that is out there but not what there coworker's have..." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6854484) RB Ryan B. Public Utilities Inspector > "This software has enable our locating department to be extremely efficient with their time and capabilities." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6807938) FB Fred B. Director of Public Works > "I suppose the only negative thing is that the initial impact on efficiencies and how easy this is to use makes it frustrating when trying..." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843779) TB Tracey B. Manager > "The technology is changing to help our company be a leader in the industry and explore best practices for damage prevention." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6843772) EZ Eddie Z. Maintenance Manager > "There are several ways to run ticket reports, and sometimes the numbers may be slightly inaccurate, possibly due to user error." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6586910) SS Stefan S. Locate Manager > "It is very straight forward and makes locating tickets very simplistic." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035434) LW Lee W. Damage Prevention Coordinator > "The lack of customization for the dashboard." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6588752) DS Donald S. Engineering Tech > "Everytime I had a question or feature request, customer service has been very helpful." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___7035424) DF Dana F. Manager > "Some things are not addressed in a timely manner" [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6070579) JA Josh A. Water Manager and Field operations > "We have been thrilled with our experience with BOSS811, their team has been so understanding of our communities needs and has worked with us..." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6586436) JW Josh W. Applications Engineer > "Personally, being able to integrate emails as tickets could be useful, but I think it's not the point of this software." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3465827) BB Beckett B. Exchange Supervisor > "I highly recommend this software solution to anyone looking for a program to manage their locates." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6844380) RY Randall Y. Infrastruction Manager > "Reporting can be a little confusing but nothing BOSS811 support can't help with" [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3207074) JH James H. IT Administrator > "It was nice to no longer be dependent on fax machines, land line service, or fax internet services." [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___6587309) DB Daniel B. President > "did not find any features that we did not like" [See full review](https://www.capterra.com/p/206223/BOSS811/#Capterra___3207023) [View Reviews](https://www.capterra.com/p/206223/BOSS811/reviews/) ## User interface 4.28 (78) [BOSS811](https://www.capterra.com/p/206223/BOSS811/) 4.80 (71) ### Features El Dorado Utility Billing Top features 25/50 - Activity Dashboard - AI Copilot - Alerts/Escalation - Asset Lifecycle Management - Asset Tracking - Auditing - Benchmarking - Billing & Invoicing - Billing Rate Management - Communication Management - Compliance Management - Configurable Workflow - Cost Tracking - Customer Database - Customer Management - Customizable Reports - Database Support - Data Capture and Transfer - Data Visualization - Demand Forecasting - Dispatch Management - Electronic Payments - Equipment Maintenance - Expense Management - Fixed Asset Management - For Electricity - For Natural Gas - For Trash - For Water - Generative AI - Historical Reporting - Incident Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Metered Billing - Mobile Access - Monitoring - Penalty/Cut-Off Processing - Preventive Maintenance - Progress Tracking - Rate Management - Real-Time Reporting - Reporting & Statistics - Routing - Scenario Planning - Self Service Portal - Support Ticket Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/21260/Utility-Billing-Software/#features) BOSS811 23/50 - Activity Dashboard - AI Copilot - Alerts/Escalation - Asset Lifecycle Management - Asset Tracking - Auditing - Benchmarking - Billing & Invoicing - Billing Rate Management - Communication Management - Compliance Management - Configurable Workflow - Cost Tracking - Customer Database - Customer Management - Customizable Reports - Database Support - Data Capture and Transfer - Data Visualization - Demand Forecasting - Dispatch Management - Electronic Payments - Equipment Maintenance - Expense Management - Fixed Asset Management - For Electricity - For Natural Gas - For Trash - For Water - Generative AI - Historical Reporting - Incident Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Metered Billing - Mobile Access - Monitoring - Penalty/Cut-Off Processing - Preventive Maintenance - Progress Tracking - Rate Management - Real-Time Reporting - Reporting & Statistics - Routing - Scenario Planning - Self Service Portal - Support Ticket Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/206223/BOSS811/#features) ### Recognition No recognitions have been awarded to El Dorado Utility Billing No recognitions have been awarded to BOSS811 ### Deployment & support El Dorado Utility Billing Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BOSS811 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details El Dorado Utility Billing - By Creative Technologies - Located in United States - Founded in 1984 BOSS811 - By BOSS Solutions - Located in United States - Founded in 1997 ## Popular Comparisons [El Dorado Utility Billing](https://www.capterra.com/p/21260/Utility-Billing-Software/)[4.28 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) vs [QuikWater](https://www.capterra.com/p/16629/QuikWater/)[4.48 (31)](https://www.capterra.com/p/16629/QuikWater/reviews/) $1295one time Price $695one time 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/16629-21260/QuikWater-vs-Utility-Billing-Software)