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El Dorado Utility Billing vs authorize.net: Which is a better fit?

Updated on December 15th, 2024
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Summary
Features in Utility Billing
35
Best performer
37
  • Automatic Backup
  • Commenting/Notes
  • Customizable Templates
23
37
  • Refund Management
User satisfaction
4.3
User reviews80
Ease of use
4.2
Functionality
4.1
Value for money
4.3
Customer support
4.5
4.5
User reviews193
Ease of use
4.3
Functionality
4.4
Value for money
4.4
Customer support
4.3
Price starts from
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best value in the market. Call us today for a free trial

Backed by Visa's 99.999% uptime, easily connect payments to every part of your business, including shopping carts, accounting, subscriptions, over the phone, in-store and more. Accept payments today.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-9ad765bb-9c21-4ffb-98ee-08da44f40610
Brittany C
Director of Account Management and Client Success
5.0

Brittany: My name is Brittany. I am the director of client success. I give authorize.net five out of five stars. And for more reviews, click below. Previously, for our clients, we were using the WooCommerce setup for eCommerce for our clients using their payment portal. And then, we switched to authorize.net because it was a lot safer for our customers' payment processing. We chose authorize.net because it is very safe for our customers to submit payments on an eCommerce platform. And it also gives them options for payment, whether it's different types of credit card or PayPal. Getting started with authorize.net was very easy. They provided us instructions to place the API code on the site and then also gave us a sandbox for testing to make sure everything was set and ready to go before making it live on our clients' sites. I would recommend authorize.net because, once again, it's super safe for the client processing, and very easy to implement, and gives the customers lots of options, so you don't have them bouncing out at the checkout cart.

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El Dorado Utility Billing

Top Features
35/37
  • Forecasting
  • Refund Management
  • Accounting
  • ACH Payment Processing
  • Activity Dashboard
  • Automatic Backup
  • Billing & Invoicing
  • Commenting/Notes
  • Contact Database
  • Customer Management
  • Customizable Templates
  • Document Management
  • Electronic Payments
  • For Electricity
  • For Natural Gas
  • For Trash
  • For Water
  • Historical Reporting
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Non-Metered Billing
  • Online Payments
  • Payment Collection
  • Payment Reminders
  • Penalty/Cut-Off Processing
  • Printing Services Integration
  • Rate Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Workflow Management
  • Work Order Management
See All features
Hide Utility Billing Software Features -

authorize.net

23/37
Show Utility Billing Software Features +

El Dorado Utility Billing

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authorize.net

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El Dorado Utility Billing
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
authorize.net
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
El Dorado Utility Billing
  • By Creative Technologies
  • Located in United States
  • Founded in 1984
authorize.net
  • By Visa
  • Located in United States
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