El Dorado Utility Billing vs AMCS Utility Billing: Which is a better fit?

Our product feedback is always welcomed and often addressed with the next version. We love all of the features of the billing software and would highly recommend the product and the company to others.

The function of adding or removing fee and charges can be a very confusing task within the software. Perhaps these functions could be made easier to use.

The software is so easy to use and the team is super nice - always there to help you if you need it.

Whether it be from the meter reader or the data entry person mistakes happen; By utilizing Easy Reader and allowing it to interface with v10 those errors are almost completely gone.

I love the program and don't think I could run my business without it. I have always experienced wonderful customer service from the wonderful people connected to this company.

I would say as soon as we can we are leaving the software. They are cost-effective vs. the competition - but you get what you pay for and their programming team is lacking.

There are other features they have added which make this software a real bargain. Our experience has been awesome.

Can't easily reprint copy of last billing. Randomly kicked out of program for no reason.

I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers.

The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out.

I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.

The only problem I had was getting rid of old accounts.

I hope I filled out the star ratings correctly-- you guys are the best!!! we have had water works. About 10 years and this is a wonderful software, it is customer friendly and I would not want.

If i get stuck i will call Terri, and end up saying duh.

The product is good, but the Customer Service is AWESOME. Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests.

Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software.